Your Eye Treatment: you put me at ease

During the operation (which I was very nervous for) Professor Reinstein was fantastic, made me feel comfortable, relaxed and kept reassuring me each step of the way. — Georgina S., Teacher, from Enfield, Middlesex

We could spend hours describing the efforts undertaken by our full-time research manager to prepare an individualised laser eye treatment profile for every single eye. We could fill textbooks on how our wavefront aberrometer and laser outperform every other system on the market. We could further impress you with our sophisticated eye treatment outcomes analysis process that feeds our research and publication activity. All of that is true and unique to London Vision Clinic, and you are more than welcome to look under the bonnet, and learn all about how our engine works.

Before surgery I felt excited but anxious. Dr. Reinstein put me at ease as well as all of the staff. The actual surgery was painless and sight afterwards was outstanding! I cried with emotion, I felt reborn. — Sharon W., Lecturer, from Kenmore, Queensland

However, amidst all the eye treatment technology, it can be all too easy to lose sight of the single most important element, the patient. At London Vision Clinic the whole patient is treated, not just the condition, and that drives an attitude to patient care that is unusual in this field.

The procedure itself took three and a half minutes, with Prof. Reinstein playing 'pilot' and me 'first class passenger'. No pain, no panic just a slightly uncomfortable yet fascinating experience. — Madeleine B., Marketing Consultant, from London

We know that surgery of any kind is a big decision, and that even the most tried and tested techniques can still cause concern. After all, whilst London Vision Clinic carries out many procedures every week, we know that for each patient the process is unique and sometimes daunting.

Felt extremely at ease and very excited, not at all worried about the procedure. Due to staff and Prof. Reinstein putting me at ease with the whole process. Today feeling totally ecstatic! Thank you all very much. — Tina J., Housewife, from Tiverton, Devon

Perhaps unsurprisingly, after having laser eye treatment at our clinic, they tend to forget all the eye treatment technology we believe to be so important, most patients prefer to speak from the heart about the special relationship between doctor and patient.

I was nervous about the operation, that's for sure. But Prof. Reinstein was incredibly reassuring; the whole procedure was over in a few minutes with no pain, and now for the first time ever I can see as well out of my left eye as out of my right eye. — Alexis R., Local Politician, from London

I had no fears at having the treatment. This was justified because there was nothing to fear. For me it was painless before, after and since. — Ian K., Welder, from Middlesbrough, Cleveland

The treatment was absolutely painless; I had no post op dryness of eyes, or any pain whatsoever. The service, care and support of the support team were exemplary. — Jeffrey C., Hydraulic Engineer, from Basildon, Essex

When it came time for the surgery, I was nervous, as anyone would be, but the staff helped me to relax and it seemed so routine. The surgery was quick and painless although strange, and the results immediate. — Guy N., Software Consultant, from Farnborough, Hampshire

The care and professionalism are second to none. The surgery wasn't at all painful, and I can now thread a needle. — Pauline S., Retired, from Wilmslow, Cheshire

It all happened so quickly and Dan talked me through the whole thing. I can't believe how smoothly it went and painlessly! Hardly any discomfort at all! The offer of Indian head massage or reflexology is a great idea also to help relax you. — Pam C., Semi-retired MD, from Thetford, Norfolk

Common questions about treatment:

• Can I be sure that Professor Reinstein will perform my laser eye treatment?
• What is the waiting list to have Professor Reinstein perform my eye laser treatment?
• Where do you do the eye treatment?
• What kind of laser do you use in the laser eye treatment?
• What is spot size?
• What is eye tracking?
• What is the importance of eye treatment time?
• What is the importance of laser eye treatment safety tests?
• What is the difference between LASIK, LASEK and PRK?
• How exactly does laser vision correction work?
• Do you treat both eyes at the same time?
• What will I feel during the laser eye surgery procedure?
• How long does laser eye treatment take?
• Does laser eye treatment hurt?
• What happens if I look away, blink, cough or sneeze during the procedure?
• What is the risk of a complication during laser eye surgery?
• Will I need a general or topical anaesthetic during the eye treatment?
• Can I take a tranquiliser or sedative (i.e. Valium) before the procedure?
• What is wavefront, and is it better than conventional laser eye surgery?
• How does treatment for reading vision differ from conventional laser eye surgery?
• What is IntraLase™, and is it better than conventional laser eye surgery?
• Can I bring anyone with me when I have the laser eye treatment?
• What will my vision be like immediately after the eye treatment?
• How should I be getting home?
• Should I book a hotel near the clinic?
• What should I do when preparing for laser eye treatment?

Does your laser eye treatment question not appear in the above list?

You are most welcome to contact a patient education consultant on 0800 587 4705 with questions about your laser eye treatments and to discuss your suitability for laser eye surgery at London Vision Clinic.