From the moment you walk into our clinic at 138 Harley Street, our Clinic Coordinators will welcome you to relax in calming surroundings whilst sipping on fresh cappuccino or enjoying the many other refreshments on offer.
Our Clinic Coordinators and Clinic Host keep everything running smoothly, and help make sure you always receive the highest possible standards of service. Also known as the London Vision Clinic’s “Air Traffic Controllers”, their aim is to ensure every patient’s administrative needs are taken care of – from re-arranging appointments or getting an insider recommendation for the best little cafe in nearby Marylebone – they walk that little extra mile for patients, every day.
Originally from Sweden, Anna moved to London 5 years ago, and after various customer service positions, joined London Vision Clinic in September 2007 as a Clinic Coordinator. She has now also joined the management team as an Assistant Clinic Manager.“The clinic is a great place to work for – not only are we able to produce amazing results for patients – the staff are like a second family. That’s the most important thing when you are far from home.”
Anna’s two sisters both had LASIK surgery with Mr Carp and they’re absolutely thrilled! In her spare time she enjoys travelling, spending time with family and friend, sports, and photography.
Originally from New Zealand, Eleanor moved to London in May 2009. Her employment background has always been customer service based, including working in the media industry and as a travel agent. London Vision Clinic is her first job in the UK and she cannot imagine working anywhere else.“When you spend so much time at work, you have to do something that you love. Working here ticks all the boxes and everyone you encounter (patients and staff) is really lovely.”
Eleanor is passionate about music (with extremely eclectic tastes) and different cultures, so travelling, socialising and reading feature highly in her spare time activities.
Emma was born in south London and brought up in Hampshire. After travelling and completing a University course in Cuba, she attended The London College of Fashion. She started her career as an assistant fashion buyer, and joined our team in November 2009.“Being part of the London Vision Clinic team is a unique and rewarding experience and I have met some wonderful people.”
Mary was born in Livingstone, Zambia and grew up in Kenya and the UK. She studied Travel and Tourism and helped run a five star exclusive lodge before joining the London Vision Clinic in 2008.“I enjoy the challenges of my job and the opportunity to meet people from all walks of life. When I’m not at work, I enjoy travelling, shopping, dancing and love watching ‘Modern Family’ and ‘Dexter’.”
Prof Dan Reinstein is so confident and reassuring that he makes you feel you have nothing to worry about and the end result justified this. 
Caroline K., Researcher
The surgeon, Mr Carp, was outstanding. From the moment I entered his surgery, and receiving a phone call from him in the evening at home, he was reassuring, compassionate and utterly professional.
Patrick O., RAF Officer
Ms Morral provided a very professional yet comforting and attentive service as a surgeon, thoroughly engaging me in all aspects of pre and post op concerns I had.
Karshik B., Accountant
