Do not put it off any longer!For years I had been told by optometrists that I was unsuitable for laser eye surgery due to astigmatism and long-sightedness. I was resigned to wearing glasses until it reached the stage where I could no longer see to apply make up and my vanity made me increasingly fed-up.In desperation I spent some time searching google and I was delighted to read that the London Vision Clinic was able to treat patients like me. Right from the very first point of contact I have been treated incredibly well and I wish I had known of the clinic years ago.Amir the wonderful optometrist took plenty of time to understand my concerns and carry out the required checks and I was pleased to hear that I was a suitable candidate for surgery on the day of assessment. Mr Carp, my surgeon has a lovely, calming manner and I felt very confident in his care and his detailed explanation of what to expect.The day of surgery was well organised and I was well looked after by nurses Pauline and Zoe. I did not feel rushed and I had plenty of time to go through the after-care instructions.The surgery itself was a little peculiar but not painful at all. I could not feel a thing and I was given plenty of pain relief options for later in the day and overnight. I did not experience any pain and I was able to watch TV later that evening.I was reviewed in clinic the next day by Mr Carp and I have had a couple of follow-up visits with Amir. I have also been able to contact the clinicians as and when needed and my queries have been responded to within hours.I have written such a long review to reassure those that might be nervous but also to shout about the fabulous care I received. As a healthcare professional myself I am keen to appraise the care given by others and I cannot fault it at all. The process is seamless, professional and incredibly caring. Thanks also to the receptionists, screening technicians and the all important laser technician.I can now see clearly without glasses, I can read small print in books, watch TV, hike more confidently, and apply my make-up without looking like a clown. Fabulous!
Response from the owner: Dear Sam,Thank you for taking the time to leave us such a candid and comprehensive review, we really appreciate it! We are glad to hear that you felt looked after and reassured throughout your journey with us and that you found our staff to be professional and caring. We are so pleased to hear that you found your journey to be seamless and that we were able to manage any nerves on the day of your treatment. We are very grateful to you for sharing your happiness with the results of your treatment and we will be sure to pass on your thanks to Mr Glenn Carp, Amir, Pauline, Zoe and all of the team here!Best wishes,London Vision Clinic