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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s own website can only go so far.

We strongly recommend that you read fully independent reviews, such as Google reviews to find out what our patients have to say about the clinic.

You should also consider Trustpilot as a useful source. Be aware that not all review platforms are created equal. Some, for example, allow multiple reviews per patient and may restrict or fail to show poor reviews. Do your research with your eyes wide open.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Truspilot

Thomas Lewton
Thomas Lewton
16:06 24 Sep 21
I had SMILE 3 months ago and I'm happy with the results. Everything was laid out clearly by London Vision Clinic. No pressure. They helped me to make an informed decision and were reassuring at each step of the procedure and recovery.
Terry Biddulph
Terry Biddulph
08:55 24 Sep 21
Alice McCusker
Alice McCusker
13:19 22 Sep 21
5* service from the moment I inquired to the moment I left! Just want to say a massive thank you to Dr Stuart and his team for everything they did. The staff are friendly, knowledgeable and reassured me if I had any questions or worries. The surgery itself was quick and pain free. The building is clean and the waiting room is relaxing. I cannot fault this place. Highly recommend. Thank you again 😊
yao ren
yao ren
08:13 20 Sep 21
jon 1
jon 1
10:56 13 Sep 21
Fantastic place. Felt very comfortable
Abigail Young
Abigail Young
15:45 11 Sep 21
My experience at the london vision clinic cannot be faulted. They made me feel comfortable and reassured from the initial consultation straight through to the follow up after surgery. They answered all my questions and gave me all the information to help me make an informed decision. I felt at ease going into surgery as I trusted that I was getting the best care. Would definitely recommend.
Gareth Mitchell
Gareth Mitchell
13:15 10 Sep 21
My experience at the London Vision Clinic has been excellent. Friendly, helpful staff and the clinical team have been superb. Very patient focused and supportive, keen to listen to how I am feeling about my treatment and extremely good at explaining everything at each step. I would thoroughly recommend them!
Niall Widdop
Niall Widdop
12:54 10 Sep 21
Todd Morris
Todd Morris
12:10 09 Sep 21
I'm very happy with the results.Always kept informed, everyone is friendly and professional.
Spencer Wilson (Personal Bike Fit)
Spencer Wilson (Personal Bike Fit)
11:54 07 Sep 21
ThIs has to be one of the slickest, most professional , and thorough experiences I've ever had the pleasure of experiencing. The level of care and experience and follow up after surgery is on another level. Highly recommended.Spencer Wilson
Davin Goldsztajn
Davin Goldsztajn
09:18 06 Sep 21
Getting the procedure has been transformative.The staff at LVC, particularly Brendan, are knowledgeable and take incredible care with patients. Professor Reinstein is wonderful to interact with and takes great pains to make you comfortable. The procedure itself went be in a flash and was not uncomfortable in any way.
Alexander Panayotov
Alexander Panayotov
12:02 04 Sep 21
I couldn’t be happier with my experience at London Vision Clinic! The staff was very welcoming and friendly, the service was excellent. I would recommend this clinic highly
barbara tylka
barbara tylka
19:56 03 Sep 21
I had my procedure done in April (Blended Vision) and its still amazes me at times that I can go around my life withouth the glasses its sooo amazing. I am not really sure why I have waited so long but I am glad I finally did it and London Vision Clinic was the right choice. The whole process from initial call to the operation took only few weeks but I felt well informed each step of the way and not once felt rushed or pushed into the decision, on the contrary. All the risks have been explained along with the aftercare and during consultation and I was given few days to think before confirming the date of the operation. The procedure was quick and aftercare is excellent. I had two check ups since and my vision is almost 20/20 and supply of eye drops is bottomless. You can feel they do genuinely care about their patients.
Ellinor Ottosson
Ellinor Ottosson
18:45 02 Sep 21
Seamless operation
Rose Webber
Rose Webber
15:31 01 Sep 21
Life changing experience so glad I had it done. Really kind professional staff. Definitely would recommend 🙂
Alexa Chapman
Alexa Chapman
19:05 31 Aug 21
I cannot fault the London Vision Clinic. The level of care and attention to detail is second to none. I have never felt more safe and confident going through a life changing decision all down to the care and help of this marvellous team. No pushy sales just a passion in eye health, data and research which is second to the patients health and quality of life.
Sam Blackwell
Sam Blackwell
09:34 31 Aug 21
Seansue Burke
Seansue Burke
10:37 28 Aug 21
Very professional from start to finishCannot fault In anyway
Svitlana Charrington
Svitlana Charrington
18:19 27 Aug 21
Excellent service and quality from the initial assessment to the post-operative care, a special thanks to Professor Dan Reinstein and Optometrist Emma BrandonI was lucky to meet outstanding medical professionals. Very satisfied with the result. Would definitely recommend
S Guendouz
S Guendouz
14:05 26 Aug 21
I recommend London Vision Clinic to anyone wanting laser eye surgery. I have been very well informed and supported throughout the journey by all staff which has made my whole experience stress free! 3 months since my surgery and I have had no issue at all thank you!
Emily Tam
Emily Tam
09:17 26 Aug 21
Best in class service with no hidden fees. I am so pleased with the result! It has been 3 months since the procedure. My vision is better than 20/20! I love my freedom without glasses. I recommend London Vision Clinic to everyone. You can have 100% confidence in them.
Mike Neilson
Mike Neilson
12:09 25 Aug 21
A fantastic service from start to finish. Extremely detailed, honest and managed my expectations right from the start. Despite me experiencing fantastic results and I can see perfectly now, they made me aware of potential risks which I think is vital. They took the time to test for all different types of surgery - something I found really reassuring and offered me choice dependent on what was best for my lifestyle. The surgery itself was extremely quick, pain free and I felt relaxed throughout the whole procedure. My results have been life changing. Highly recommend this clinic, the service and experience was so different to the well known companies on the high street. They did not rush me, nor focus on a "hard-sell".
Harrison Chesterton
Harrison Chesterton
10:24 25 Aug 21
Such a seamless process from start to finish, fantastic team who reassured every step of the way - and the procedure itself was simple, cannot recommend having 20/20 vision enough
Lucy C
Lucy C
15:15 23 Aug 21
I would recommend London Vision Clinic to anyone who is interested in laser eye surgery!The staff are very helpful- they really take time to answer any questions or worries you may have, and thoroughly explain the process.I felt well informed about what treatment involved, and what I should expect during recovery.It was a relief to know I could get in contact with the team, if I had any worries and would get a quick response. Thank you LoVC!
Lisa Pascoulis
Lisa Pascoulis
14:42 23 Aug 21
I found everyone I came across (without exception) at the London Vision Clinic, welcoming, friendly, informative and kind. My experience from my first appointment to my continued care was exceptional and positive. My eyesight is great...highly recommended.
Rosie Parr
Rosie Parr
09:35 23 Aug 21
Extremely smooth process, with brilliant pre and post-operation care. Could not recommend highly enough.
Dan Humphreys
Dan Humphreys
08:41 23 Aug 21
I can’t recommend the London Vision Clinic highly enough. The process from start to finish was faultless and throughout my time there I always felt well cared for.Thanks to Mr Alastair Stuart, Elizabeth Rowe and the whole team at LVC my experience was wonderful and the end result life changing.
Nigel Trevor
Nigel Trevor
08:20 23 Aug 21
I chose London Vision Clinic based on some fairly extensive research including other reviews, YouTube videos and the like and I’m happy to say it did not disappoint. I had laser eye surgery about 3 months now and couldn’t be happier with the result, I’ve got perfect 20-20 vision for the first time in my life and the only question I have is, why didn’t I get it done sooner! I’m quite squeamish but the process was easy for me and didn’t panic or worry once, completely pain and panic free and supported through the process every step of the way. I’d fully recommend LVC for anyone else on this journey.
John Gerard
John Gerard
19:34 21 Aug 21
I don't often write reviews but for London Vision I want to make an exception. I had PRESBYOND® Laser Blended Vision and from the first contact to the post-care support the service was, and continues to be, outstanding.Everyone has and continues to provide the most excellent service I have ever experienced. My thanks and congratulation to all the wonderful staff and a special thanks to my surgeon Glenn and Optometrist Sharon.If anybody is thinking of laser eye surgery, please do yourself a favour and talk to London Vision Clinic.
Dmitry Dmitry (DimanNe)
Dmitry Dmitry (DimanNe)
13:38 21 Aug 21
Optometrist Brendan Duane and Professor Dan Reinstein do a brilliant job. (and I would say that the most difficult and important part of the work is done by optometrist).
Emily Deacon
Emily Deacon
16:06 13 Aug 21
Great service!
Adam Davis
Adam Davis
15:34 13 Aug 21
Fantastic!
Wyatt Andrews
Wyatt Andrews
15:06 13 Aug 21
Good service
Guy Clark
Guy Clark
17:06 11 Aug 21
I chose to visit London Vision to find out more about their services, based on the Which? review which placed them at the top of the leaderboard on nearly all fronts. The price is slighty higher than other providers, and this is the only clinic I have been through, but the whole experience was amazing, reassuring, insightful (literally) and the follow-up care has been excellent. The staffa nd the facilities are first-class, and every step of the eye correction journey is explained in detail, and in a way that is easy to understand. The whole procedure was painless, and the outcome is better than I could have hoped. Big thanks to Glenn, Brendan and the whole LVC team. You guys are fantastic.
Vincent Potter
Vincent Potter
10:52 10 Aug 21
I had the Laser blended vision from Glen Carp in June , I was really struggling to see Ampoules and small print even with glasses at work as a paramedic.My eyes have been transformed.Thank you London Vision Clinic and Glen Carp surgeon.Vincent Potter
Zoltan Corvinus
Zoltan Corvinus
10:21 10 Aug 21
If only I had it done sooner!I always played with the thought having my vision corrected, but it was the pandemic that really pushed me to do it. Masks and glasses don’t play well together and astigmatism without correction gives you headaches and slows you down a lot!London Vision Clinic was the best decision I ever made. Every single person at the clinic genuinely wants the best for you and they treat you like royalty!They explain every step of the journey and I have never felt more reassured in my life - and that’s coming from someone who struggles to use eye drops let alone having a surgery carried out on their eyes!The actual procedure was completely pain - or even discomfort free and so much quicker than the build up to it and the results were instant! I now rock a 20/16 vision and never felt more liberated from the nuisance of having to wear glasses, or going trough the trouble of getting prescription sunglasses!I am forever grateful for the truly professional help and care I received throughout my experience with London Vision Clinic! Thank you!
Meera Somji
Meera Somji
11:11 06 Aug 21
Fantastic experience with London Vision Clinic. The surgery itself was super quick and painless, the 5-year finance plan is very easy to arrange, and the entire team are responsive and available for post-surgery care. Would highly highly recommend.
Jo Mann
Jo Mann
09:39 04 Aug 21
Great experience throughout, from the reception staff, pre surgery scans, surgeon and aftercare. All very well expalined and friendy staff. Questions were answered and care taken that everything was understood as this is a big decision to make. I am very pleased, eyes still settling but a great result so far. Thanks to everyone, I would have no hesitation in recommending
Emma Ray
Emma Ray
20:12 31 Jul 21
Couldn't have received a better level of care than that from London Vision Clinic. All the staff were lovely and knowledgeable. My surgery was so quick and simple and my vision is better than what I could have imagined. The clinic really goes above and beyond for their patients. I would highly recommend!
Charlie Firman
Charlie Firman
10:59 30 Jul 21
I had SMILE laser eye surgery here earlier in the year and it has changed my life. My sister and a few of my cousins have also had treatment here so I wouldn’t have gone to anyone else as their surgery was also so successful. First class service and experience. Surgery was pain free and so quick. Very thorough examinations and tests to make sure risks are minimised and the aftercare is brilliant. Everyone is friendly and welcoming as well. If i had to pick something to improve on would be that sometimes i was waiting a bit longer than my booked appointment time to be seen which makes it harder to coordinate travel (as i live outside of London). However on my last appointment i told the girls what time my train was and they arranged for a different optometrist to see me. All in all great service and would highly recommend.
Jas Bhullar
Jas Bhullar
16:35 28 Jul 21
Brilliant clinic and the overall experience has been wonderful. I am 3 months post eye surgery and whilst my recovery has been slower then others I still have full confidence in the team. The aftercare is amazing and Brendan my optometrist has been so helpful. I am still in contact with my eye surgeon Mr Carp which is also very reassuring. So far very impressed with everything.
Raquel Rei
Raquel Rei
08:11 28 Jul 21
The decision of undertaking Laser Eye Surgery was one of the best decision I ever took! The provider is quick and pain free and so is the recovery!
Lalla King
Lalla King
22:27 25 Jul 21
I’ve written on this before but the post got deleted. To summarize: Glenn was amazing, Great process throughout, Answered my (many) questions thoroughly, Post-care was outstanding. The little touches with the soft toy into the treatment room for any slight anxiety, to the help from the staff to get back into a car back, to the easy access for help AND special eyedrops needed when running low with any post-treatment, very much appreciated. Might be ‘pricey’ compared to the rest of UK / Australia / DACH of course, but the service and treatment was outstanding so far.Would definitely recommend doing your own research prior of course, but my experience here was certainly a positive one…enough so that I referred my partner who then had smile done here as well!
Holly Kershaw
Holly Kershaw
09:43 23 Jul 21
Best Decision of my Life!I had been thinking about having this procedure for a long long time, i was extremely worried as I have underlying health issues. The London Vision clinic reassured me and did extra steps to make sure this was the right procedure for me. There is not a single thing I can fault! I cannot thank The London Vision Clinic enough, you have giving me a new view on life!No more steaming up glasses, no more swimming blind, no more searching for my glasses, no more clearing rain drops from my view, no more eyelashes hitting my glasses, no more baby grabbing them from my face, the list goes on and on! When I open my eyes in the morning it’s immediately ultra HD and not blurry!The reasons you should choose London Vision Clinic over other clinics:• You know exactly what you are paying before hand and everything is included (I had to have extra visits and drops due to having dry eyes, first thing that come to my mind “they are just saying this because it’s more money in their pocket” NOT TRUE! As it’s all included.My friend choose a clinic which quoted her half the price than LVC so went there, turns out with all the hidden extras it was more expensive! And her care wasn’t anything like what the London vision clinic provided!• They are not pushy! One thing that really bugged me when I asked for information from another clinics was they called me every other day hounding me to make a decision.• Eye drops are included, running out of eye drops? No problem they have them delivered to you NEXT DAY!• My eye was itchy so I called the clinic they had a doctor call me back within an hour and they sent me out a different type of eye drop that I arrived in less than 15 hours after speaking on the phone! All included!I am absolutely over the moon! 1 regret I have is I waiting so long to do it!Thank you LVC!! You are forever in my heart!!
Elizabeth Powell
Elizabeth Powell
22:58 22 Jul 21
wendy kenny
wendy kenny
10:43 20 Jul 21
I had my lasik surgery on 11/5/21. Mr Carp and his team have been friendly, helpful, thorough and supportive. I have already recommended a friend who have just had her initial test done. Wonderful to not have to wear glasses
D Singh
D Singh
21:34 16 Jul 21
Best Clinic. Stuart & the rest of the staff were amazing during the whole process. I have 20/20 Vision after my smile surgery. The whole procedure was smooth and effortless thank you to the experts.
Rohael malik
Rohael malik
14:37 14 Jul 21
Excellent service and quality from the initial screening all the way to the post-operative care. Highly recommend. Mr Glenn Carp and the team have been excellent throughout the process
matt shields
matt shields
09:04 14 Jul 21
I had corrective eye surgery earlier this year at the London Vision Clinic. The way in which the whole process has been handled is 1st class. The clinic ensured the whole experience was completed as safely and to the highest standards. I felt 100% confident at every stage that everything was being checked to ensure the procedure went smoothly. The results are excellent. No need for glasses at all. The follow up post procedure has been 1st class. Thanks to all involved.
Gary Whittles
Gary Whittles
16:07 13 Jul 21
I have worn a combination of spectacles and contact lenses for 35 years and am high myopic with astigmatism in both eyes. As I approached my 50th birthday, also began to experience the dreaded presbyopia.I conducted some research and noted that Which Magazine had listed the London Vision Centre as the Number 1 establishment in the UK for Laser Eye Surgery and I emailed for some advice. My Patient Care Co-Ordinator (Rhiannon) could not have been more accommodating and patiently answered my multitude of silly questions. She suggested that I visit the Centre for some diagnostic tests which would clarify my suitability or unsuitability for treatment. Due to my prescription Rhiannon advised that I was in the ‘High Profile’ category and that the treatment cost was fixed at £6,200. I travelled down and undertook a battery of tests with the Optometrist (Lizzie) who explained the function of each test and why it as necessary. I travelled back 3 days later to meet the legendary Professor Dan Reinstein who confirmed that I was the ideal candidate for ReLEx SMILE with Laser Blended Vision. He said that upon review I had fallen into the ‘Standard Profile’ and that the cost had reduced to £5,200. Professor Reinsten carefully went through all of the risks, patiently contextualising them so that I could relate to them and then, noting that I was a serving member of the UK Military, offered me a £500 discount which I gladly accepted.On the day of surgery I reported back to Harley Street having read all of the materiel and read the TrustPilot reviews. I was greeted by Nurse Ciara who immediately put me at ease, went through the process again, presented me with a small bag which contained eye drops, artificial tears, eye shields for sleeping in, Voltarol eye drops and even sleeping tablets to help me sleep that night if required.Ciara fed me chocolate and administered the numbing eye drops before accompanying me through into the Theatre where I was greeted by Professor Dan and his team. I was asked to lie down on the chair and manoeuvred into the optimum position. Professor Dan has an extremely relaxing voice, and he talked to me throughout the entire procedure, informing me what he was going to do and how I should respond, nothing came as a surprise. The eye lid was held open and a small suction cup began to lower over the exposed eye. Professor Dan asked me to focus on a small green light for about 25 seconds and then the suction cup was removed. I realised that the laser element of the surgery had completed already, the lenticule was removed and the Left eye was done in less than 3 minutes. The process was repeated on the Right eye before I was invited to sit up so that the Professor could examine the eye, place a protective contact lens in and escort me to recovery,Having suffered from two eye ulcers in the past, I was sceptical of the claims that there was no pain during surgery but I can honestly say that I felt nothing during the procedure, the numbing eye drops are extremely effective. I was worried before that I would want to blink during surgery; however, at no stage did I feel the need to, so effective were the drops. Professor Dan contacted me that evening to make sure that everything was well and I sept like a baby, with no pain as the anaesthetic eye drops wore off.The following day I returned to the clinic for Professor Reinsten to remove the protective contact lenses, confirm that the eye had already began to seal itself and verify that my eye sight was already above the legal limit for driving. As I had opted for blended vision, there is a period of time before I will realise the true benefits as the brain will need to learn how to interpolate the two images into one effective picture. Now 3 months post surgery my long range vision is superb, my reading vision is excellent and I could not be happier with the result.
Alexander Tiffany
Alexander Tiffany
11:17 13 Jul 21
Excellent care pre- and post-surgery. The staff are all excellent. I felt safe and in good hands at all times. Would definitely recommend.
Jessica Wright
Jessica Wright
16:20 09 Jul 21
I have recently had LASIK surgery with London Vision Clinic having worn glasses since I was 11 months old. I can say without a doubt this is the best decision I’ve made and it has been truly life changing.I can’t fault my treatment at London Vision Clinic, from the very first consultation to my current aftercare, the attention to detail has been second to none. My vision is better than ever and I would recommended London Vision Clinic to anyone!
Andrew Jee
Andrew Jee
22:12 29 Jun 21
I was a bit nervous about having eye surgery so did a lot of research beforehand. It transpired that Dan and his team are world leaders.I wasn't disappointed... they all took great care at every stage. The Lasik surgery was a complete success.Dan carried out the operation himself and followed up with appointments and messages to ensure the healing process took place as hoped.I probably could've found somewhere cheaper, but after all, you've gotta cut corneas... not corners...
DFT Charity
DFT Charity
10:42 28 Jun 21
Great experience! As a dentist my eyes are so important to my job and the team made sure to look after me. All the best, Ajay Mehta
Tessa R
Tessa R
18:20 26 Jun 21
Exceptional quality care given by outstanding medical professionals at a reasonable price. Why take a risk with something as fundamentally important as eyesight? Do not hesitate to use the best clinic in the UK (probably worldwide). If the royal family were having laser eye treatment I’m pretty sure this is where they would go. Excellent.
Jeremy Cheng
Jeremy Cheng
14:53 25 Jun 21
As other reviews have noted, the whole experience - from the initial consultation to the aftercare provided after the procedure - has been truly outstanding. The staff have been friendly and helpful throughout, and I am satisfied by the results of the procedure. Highly recommended.
Resham Mahtani
Resham Mahtani
08:56 22 Jun 21
I was very scared to do the laser surgery and was recommended LVC by friend and I am so glad i did it! I keep wondering why i took so long. LVC was extremely patient and explained everything with great detail. I was flying in from Gibraltar so they were very considerate giving me back to back appointments and making sure i am aware of everything. Surgery went well, after care has been amazing. I highly recommend them for anyone looking for laser surgery 🙂
bovtov88
bovtov88
11:36 21 Jun 21
I received great service from the London Vision Clinic from start to finish. They are attentive and experienced. My surgery went very smoothly and they have regularly checked on me since then.
Gergana Nash
Gergana Nash
19:49 20 Jun 21
I can only say good things about the London Vision Clinic and can't recommend it enough!The whole team have been very attentative and professional in their assessment of my eyes, determining which procedure will be most suitable for me. The exams are very very thorough and over a few appointments to not only check and test your eyes properly but also to 'treat' them ahead of the operation for best results. I had dry eyes to begin with and so was given lubrication gel and drops to apply daily to help them ahead of the procedure.I was very anxious on the day of the operation. I had SMILE done. I have to say, the operation itself was absolutely nothing to worry aboout. Dr Carp completed the procedure on both my eyes in about 12 minutes, in and out of the theatre, the whole thing was really quick. He walked me through every stage, I felt absolutely nothing. To explain to my friends who are also interested in going through it, I compare it to going to the dentist where the laser eye operation is a 2 out of 10, and going to the dentist is a solid 8 (1 on the scale is easy and painless, 10 is exactly the opposite).The day after my surgery I could read parking signs across the street and departure boards at the train station, something I had to squint for even with my glasses before. My vision is now 20/20 and my quality of life without glasses has improved a lot. I can now take my baby daughter to swimming lessons without having to wear glasses in the pool; I don't have to deal with fogging up when wearing a mask; I can see myself in the mirror clearly, no need to get really up close... Getting my eyes done is by far one of the best decisions I ever made and choosing to do it at the London Vision Clinic as opposed to a high street clinic put me at ease and gave me huge confidence at the results.
Cristina Carapinha
Cristina Carapinha
12:41 18 Jun 21
This was the best clinic experience I ever had. I've been thinking about getting a laser eye surgery for years now, so I decided to do a bit of research because I wanted a trustful place. I found the London Vision Clinic and I am so glad I did. Right from the start I was welcomed with so much useful information and help. Every step of the process was carefully planned and informed. I was always made feel comfortable to ask any questions and never felt lost in the process. The environment in the clinic is clean and welcoming and what makes my experience really great was everyone that worked in that clinic was just the nicest person. From the start to the end I was received with nothing but smiles and kindness. The surgery itself was quick and easy, even though I was nervous my surgeon went trough all the steps of the surgery and made me feel very secure of the procedure as it was happening. I so happy I had Mr. Glenn Carp as my surgeon doctor, he was so nice and did such a fantastic job! As well as my amazing Optometrist Desiree Tood, which help me with all my questions and made sure I was ready for the surgery, and for that I am very grateful. The clinic also provided everything for my after care and it went really well. I am very happy with my results and all the amazing work from this clinic. If you are looking for a clinic that specialises in laser eye procedures I would definitely, without a doubt, recommend London Vision Clinic.
Matt Skelcher
Matt Skelcher
09:52 18 Jun 21
I heard about this clinic from a friend in Australia, who flew down JUST to use this specific eye clinic. This clinic has a global reputation for being the best. And when I had my eyes done you can see why. Extremely professional. And when it comes to your eyes, this is the type of clinic you want to deal with!
Caroline Griffiths
Caroline Griffiths
09:50 18 Jun 21
Amazing clinic, staff and procedures. Extremely professional and friendly, from first contact by phone to post operative care. I was extremely nervous about the surgery, but it truly was incredible, with no pain or discomfort at all. Would highly recommend.
Darren Platt
Darren Platt
08:57 18 Jun 21
I was originally turned down by optical express so I approached the London vision clinic who excelled in expertise. Their very thorough 3 hour assessment showed that I could in fact have laser eye surgery and they were able to offer the newer Keyhole SMILE version which resulted in virtually no discomfort whatsoever. I have ended up with better than 20 20 vision and I can't recommend the LVC enough. The communication and customer service was on another level. Highly recommend them. My entire experience has been life changing. Darren Platt
Julie Smith
Julie Smith
07:54 18 Jun 21
I can't recommend London Vision Clinic enough! They are so friendly and professional and always made me feel at ease. The pre-op process is so thorough and the procedure itself was so quick! After-care was great too, considering we were in lockdown, the staff go above and beyond within the limits to make sure you are ok and happy with the results. They gave me my vision back and I will be forever grateful for that.
Gini Tager
Gini Tager
16:23 17 Jun 21
Amazing process with 100% results. Highly recommend the service, support, procedure and after care.
Jasmine Lee-Zogbessou
Jasmine Lee-Zogbessou
13:04 17 Jun 21
The prospect of getting surgery, particularly eye surgey, can be daunting. But London Vision Clinic put me at ease every step of the way. I valued their communication and transpency and I appreciate that I can still text my surgeon several months post-surgery to ask a question and he will respond quickly. He also checks in occasionally. The clinic was honest about potential side effects before surgey too, talking me through the risks in a calm and clear manner, and patient with my numerous questions. The day of surgery was incredibly quick too, I couldn't have asked for a better experience.
rebeccascanlon
rebeccascanlon
12:58 17 Jun 21
London Vision Clinic provided a very professional, pleasant and thorough service. It was clear that all staff are very mindful of how important it is to get things right and I felt in very safe hands throughout. The immediate and long-term aftercare support is exceptional. I would recommend to anyone.
Thomas Lee
Thomas Lee
12:27 17 Jun 21
I had been skeptical about Laser Eye Surgery for a year or so but when I requested information I was contacted promptly, given a very detailed explanation of the process and what would happen, never felt pressured or pushed into making a decision and every single person at the clinic was friendly and professional. I would highly highly recommend this clinic to anyone thinking of corrective surgery - in 6 minutes (that's all it takes) I was out of the surgery and in recovery and didn't experience any itchiness either.
Julia Cai
Julia Cai
07:17 11 Jun 21
From the first appointment, I felt taken care of every step of the way. The whole team is friendly and exceptional at what they do. As nervous as I was for my SMILE eye surgery, I was reassured and knew I was in good hands.
F G
F G
02:59 08 Jun 21
I had lasik here nearly 8 years ago and my vision is still 20/20 ! The team was very friendly and professional. The doctors amazing!
Evie Oliver
Evie Oliver
23:24 22 May 21
Really great experience with attentive staff. Outcome of the surgery was better than expected and have had no problems!
philm021
philm021
08:36 21 May 21
Excellent treatment from Dr Carp and his team. Didn't have any problems with the surgery or afterwards and now have better than 20/20 vision!
Nathan camplin
Nathan camplin
15:17 19 May 21
Very professional from start to finish. The clinic take you through all the steps thoroughly and the results are truly amazing! I went from having to wear glasses permanently to not needing them at all. One of the best decisions I’ve made and I have already recommended the clinic to multiple friends and family members!
Patrick Wong
Patrick Wong
20:28 11 May 21
I had a fantastic experience at London Vision Clinic. Every person I dealt with there were extremely professional & welcoming. I have no negative things to say here, only loads of positives and it seem I'm not the only one looking at all the other reviews left.Booking was swift, they accommodated my tight schedule as I wanted my procedure done as soon as possible. Everything was clearly explained and on the day of my procedure I was so nervous, but was put at ease by my amazing surgeon 'Mr Carp' and his team. I would also like to mention how fantastic their aftercare service is, they really do care for their patients and regularly checked on their recovery.It really is one of the best decision I've ever made. If anyone is thinking of doing Laser Eye Surgery I highly recommend this place!
David Mason
David Mason
15:34 09 May 21
I had the LASIK / Laser Blended Vision operation at the London Vision Clinic in October 2020 after 32 years of glasses and contact lenses. I was very impressed with the service from the start, very professional, and with everything I needed or was likely to need provided. Very happy with the outcome!
Becky Jones
Becky Jones
17:49 03 May 21
LVC has changed my life - if you're deciding whether to go or not, just go! They are excellent. Every day I am grateful for my new eyesight. I had ICL (implantable collamer lens) surgery in November 2020 and I now have 20/20 vision.I decided to go to LVC because they specialise in complex/high prescriptions. I never thought I would be able to get my vision corrected. I started wearing glasses when I was 4, had amblyopia surgery as a child, had progressively worse vision, reaching over -20 short-sightedness in the last few years, my mid-twenties. I also had a retinal bleed a couple of years ago so the vision in my right eye is partially obscured. In recent years, getting glasses from high street opticians has been a miserable experience, because they just don't see eyes with such complex prescriptions very much. Losing my glasses in the sea on holiday (horrifying) was the last straw in a lifetime of myopia!!!!I decided to look into the possibility of laser eye surgery and came across LVC. They have been wonderfully informative, professional and caring throughout. It became obvious that I wasn't eligible for the laser eye surgery, but the ICL surgery was possible for me. Vimal was the optometrist who talked me through everything and he taught me a lot about the anatomy and structure of my eyes, and he answered all my questions and made sure I was really well informed. I had several appointments leading up to the surgery itself, so that scans could be taken of my eyes, so they could be as sure as possible that the surgery was likely to go well - LVC definitely put the welfare of the patients first, and they are honest about if the surgery is a good idea or not for the individual patient.The surgery itself was spread over four days, so I had my left eye done first and then a follow up appointment on day two, and then my right eye on day three and four. The procedure is definitely strange and uncomfortable, but also very quick considering the detailed work they are doing, and I felt very calm in the hands of Professor Reinstein, who I had met before and who talked me through the surgery as he was going. I will never forget when the first lens was moved into my eye - the ceiling came suddenly into focus, I could see, and I just started crying!!!For the first month or so after the surgeries, I had to wear plastic guards over my eyes at night, and put regular drops in several times a day. They healed really fast, I had some follow-up appointments with eye tests, and everything had gone as planned. I am so happy with my eyesight!! It is now only about -0.25 so I can quite happily live day to day, read, drive, swim, everything. I wear reading glasses for using a computer and watching TV, just to sharpen things up completely, but even they are not always necessary.It is hard to understand how life changing this is if you are lucky enough to have good eyesight naturally. For me, being able to wake up and see each day is incredible and every day I am so glad and thankful for the amazing work of LVC. Their level of care is exceptional, I have always felt well looked after and well informed, which is exactly what I want when it comes to my eyesight - you are paying for the best, and I really think it is worth every penny. They have some good finance plans available too, so I am paying for my surgery over three years which works really well for me.Thank you so much to everyone at LVC!!! 🙂
Vinny Verde
Vinny Verde
08:40 30 Apr 21
Having relied on glasses since childhood and been able to see virtually nothing without them (-10 in both eyes), I can honestly say that the Laser Blended Vision treatment has been life-changing for me. This is thanks entirely to the London Vision Clinic and Professor Dan Reinstein.Throughout my initial consultation and on the day of the treatment I was reassured by their professionalism and had no doubt that I was doing the right thing by having the surgery. I don't think I could have trusted my eyes to anyone other than the best and after lots of research it became obvious to me that Professor Reinstein is the best.The results were immediately obvious for distance and I was able to throw away my glasses there and then. Four months on, my near vision has also improved to the point where I no longer need to wear reading classes other than for very detailed work.All in all it was money well spent and I wish I'd done it years ago. I'd recommend the London Vision Clinic to anyone in a similar position.
Adrian Carey
Adrian Carey
09:00 25 Apr 21
I have received very professional and friendly service from LVC throughout the process.Very pleased with everything and would highly recommend.
Lily Paulson-Ellis
Lily Paulson-Ellis
12:54 24 Apr 21
I chose London Vision Clinic for my laser eye surgery on a friend's recommendation and couldn't be more pleased with the experience or the result. I was unsure and a bit nervous about the surgery but I spoke to the clinic at length before committing. They talked me through the procedure and after care in great detail and put me at ease. The first appointment is where they take a lot of scans of your eyes and then you have a long appointment with one of the surgeons who measures and tests your eyes and eyesight. You then have a cooling off period of about a week to make sure you are sure about the procedure. The procedure itself lasted only minutes and everything I had feared proved to be unfounded. Nothing scary, no smell of burning! I stared at the red and green dots. That was all. Immediately after the surgery I had to keep my eyes closed as much as possible for a few hours - total bliss after Homeschooling in Lockdown! The Clinic gave me a small bag containing the drops and really clear instructions about the aftercare. I now have 20:20 vision. This was during Lockdown 3 and the Clinic were very careful with masks, distance, temperature checks, sanitiser etc. I highly recommend the London Vision Clinic.
John Watson
John Watson
14:37 23 Apr 21
Having reached the grand old age of 54, realised that my arms were not long enough to enable me to read the most basic things, as well as see the date on my watch, let alone having numerous pairs of readers in every room of the house, I was referred to the LVC and Dan Reinstein by a good friend.The process couldn’t be simpler and the staff couldn’t be more helpful and reassuring throughout the whole process. In addition, Dan is a guy at the top of his field and relies strongly upon the “personal touch” which is so often missing in businesses these days.For the most minimal time spent in theatre (a few minutes) with absolutely no pain or discomfort, in any such way, the results and in such a short space of time, are truly outstanding.It is often said that you can’t put a price on your health and you only get one set of eyes, so in my opinion I couldn’t think of a better way of spending or even investing this amount of money on yourself in a better way. Should have done it years ago !!!Having acted as the proverbial “guinea-pig” in this process, as that is how it works in my house, my wife is now booked in to undergo exactly the same procedure on Monday.
Rosa London-Gmail
Rosa London-Gmail
08:50 23 Apr 21
I would absolutely recommend the London Vision Clinic. They are one of the more expensive options but it is worth it. They are very professional, reassuring, go through different options, and the aftercare is second to none.
Dinara Klinton
Dinara Klinton
20:49 22 Apr 21
I had a wonderful experience with London Vision Clinic. Was thoroughly explained the steps on the first call by their consultant Meghan and was advised I was suitable and recommended SMILE procedure following the initial consultation. Was also explained the risks - apparently I had a genetic condition called ABMD I wasn’t aware of. On the day of the surgery it went very smoothly with Prof. Reinstein, and the procedure itself was very easy for me. Was seeing much better from the first minute, and in a few hours was nearly back to normal.I was recommended this clinic by a friend who also did her treatment there for its excellent post op care. I didn’t regret it. My ABMD worsened about two month after the surgery, which resulted into pain in my left eye. Was given an appointment next day after calling and they tried a few things on me, one of which seems to have worked (as of now), so there was no need for a more complex treatment.It’s now been over 4 months since the procedure, and I nearly forgot I ever struggled to see. I had -3.5 myopia and another -2 astigmatism in both eyes and was unable to wear glasses (was experiencing dizziness and headaches). Was wearing contact lenses, but not on a daily basis. My life improved enormously every since. Touch the wood it will stay like that for a while.Highly recommend to those who’re suitable.
Michael Livesey
Michael Livesey
14:20 22 Apr 21
London Vision Clinic gets so many glowing reviews on Google, it's hard to know how to add to what others have said!I had my refractive (SMILE) surgery with Alastair Stuart in January, and I've been so impressed with the quality of service throughout the process. My initial call with my patient care coordinator was very helpful: providing clarity and transparency on each step of the procedure. I did speak to other clinics whilst researching my options. But my care coordinator's desire to go the extra mile acquiring information, and their knowledge about the refractive techniques I was likely to qualify for, made the decision for me.I felt really confident on the day of my surgery that I was in good hands. I appreciated the transparency regarding the outcomes I could expect, which my optometrist and surgeon offered in pre-surgery appointments. In the end, my eyesight is better than 20/20 - which is great! But there's a tendency in the refractive surgery market for clinics to make claims about the 'miracles' their surgeons can produce - which are more of a sales pitch than an honest assessment of potential results. LVC's grounding in research, and their candour about the process really appealed to me.Since the day of my surgery, I've had several standard follow-up appointments with my surgeon and optometrist. But what's really impressed me about LVC's after-care is the texts from my surgeon to check everything was healing well, and the time my optometrist took to speak to me on the phone a couple of weeks after my surgery. Again, this after-care was an example of LVC's commitment to go the extra mile - which I really think is a point of difference between LVC and other clinics. Ultimately, it's quite a big decision to undertake refractive surgery. And I would strongly encourage anyone considering refractive surgery to think carefully about choosing between a transactional option (which may well be cheaper), and one where your team are genuinely invested in your recovery.All round, I'm so glad I made the decision to go for surgery with LVC - after many years of um-ing and ah-ing about it! And I can't wait to start enjoying the benefits of perfect eyesight, once coronavirus restrictions are loosened!
Divya Baron
Divya Baron
13:53 22 Apr 21
Great clinic! They were very professional, safe and prompt. They have a great post-surgery follow-up plan and I always feel like I can call and ask any questions. Would highly recommend
Kelly Smith
Kelly Smith
11:57 22 Apr 21
I recently had SMILE laser eye surgery and 100% recommend London Vision Clinic.I was very nervous but the whole team put me at ease by explaining the process fully and being so understanding. On the day of the surgery Glenn Carp was fantastic in talking me through what was happening which helped me relax. The process didn't hurt at all. I am so happy now I don't have to wear glasses! Thank you to the whole team!
Rajan Bindra
Rajan Bindra
11:37 22 Apr 21
Was a process which was feared by myself but once there every step was explained by all the staff and every appointment be that a check up, examination or the actual surgery itself was world class. Have recommended this clinic to all I know looking for laser. Relax Smile all the way! Many thanks to the team! Cant recommended it enough
Anita Lo
Anita Lo
11:27 22 Apr 21
I chose this clinic because they specialise in high prescriptions and complex procedures. I would highly recommend despite it being more pricey than other clinics I have looked at. The process was well run and I was well informed, made at ease throughout the whole process. They are also very good with post-op treatment and reviews.
Lizzie Jenkins
Lizzie Jenkins
14:18 07 Apr 21
I had my laser eye surgery done in October last year and it has honestly been the best decision I've ever made.I've worn contacts for years and my eye sight was pretty poor, short sighted with an Astigmatism. The London vision clinic were fantastic and had no problems with my prescription.They made the process very easy, and I knew exactly what would be happening on the day of the surgery and how to take care of my eyes afterwards. And I'm really happy with the outcome, my vision is great and I wish I'd done it years ago!
Lina Sabestinaite
Lina Sabestinaite
22:59 19 Mar 21
I was very impressed with the professionalism of everybody in this clinic. I didn't need to worry about anything from start to end. All information was provided, all medications, even timer was provided. A special mention to the Irish sounding nurse who looked after me during the procedure. She was the most attentive and understanding I have ever met. I think Vimal was the name of the Optometrist who looked after me post surgery. He was also brilliant communicator. Prof Reinstein returned my childhood perfect vision.
Evan Snyder
Evan Snyder
07:52 15 Mar 21
I had an absolutely wonderful experience doing Lasik with London Vision Clinic. Their entire staff was extremely professional and courteous though the entire process. From my very first information call, they explained the full process clearly and succinctly, and continued to provide impeccable instructions and support at each stage. My surgeon was wonderful, made me feel entirely at ease before and during surgery. Aftercare was again very organized and high touch, with a personal check in from my surgeon the evening after surgery and the next day. I can't recommend them enough for the very holistic and impeccable care.
Giulio Morucci
Giulio Morucci
18:02 13 Mar 21
My experience with the LVC could not have been better. From the first call with them (which was after having mixed feelings about the surgery with other clinics), to the pre-surgery meetings and surgery with Mr Glenn Carp, and to the post-operation check ups, I was constantly reassured about the quality of their services. Throughout the entire process they were honest about the risks that come with any laser eye surgery, clear about their ability to manage these risks, and friendly and responsive towards any questions or discomforts from my side. I had laser surgery in October 2020 and - besides the occasional dry eyes, for which the clinic continues to send me drops - I could not be happier about the results. I highly recommend the London Vision Clinic.
Angela
Angela
18:19 12 Mar 21
Very impressed with the service I received from London Vision Clinic. High quality of patient care, staff were extremely professional and friendly throughout the whole experience. Cannot recommend them enough!
Sandeep Dhindsa
Sandeep Dhindsa
12:50 11 Mar 21
Brilliant service from the first day. Everyone at LVC is incredibly professional and make you feel comfortable. Also, talk you through the complete process and ensure you're fully aware of everything before going ahead.
Louise Hutchinson
Louise Hutchinson
10:08 11 Mar 21
From the moment I telephoned The London Vision Clinic to enquire about laser treatment, the service has been exemplary. The whole process was clearly explained to me and I was given a co-ordinator whom I could contact at any time.I have seen the same ophthalmologist each time I have visited (VImal) so there is always continuity in my care and he has been on hand to answer any questions I may have had along the way. He took a great deal of time to explain to me clearly exactly what the risks and benefits of surgery in my personal case would be.The surgery itself was not painful and Professor Reinstein's professionalism and amazing expertise means that you feel totally in a safe pair of hands throughout.The London Vision Clinic care deeply about customer satisfaction and patient outcomes. They are constantly looking to see if they can improve any aspect of the service they offer and as a result what they offer is unique; indeed I would be hard pressed to think of another company who have given such a high level of satisfaction and service.I have had to wear glasses or contact lenses since I was a young teenager and I am now in my early 60's. I had laser blended vision which means 99% of the time I do not need any correction now to either see far away or close up. This absolutely revolutionises your life.I would not hesitate to recommend the LVC to anyone who is considering laser eye surgery.
Baillie Aaron
Baillie Aaron
03:08 11 Mar 21
I would highly recommend LVC to others (especially after doing consultations at other clinics, the difference in personalised treatment and professionalism is stark!) I felt very safe putting my eyes in the hands of London Vision Clinic. The optometrist who saw me checked in with me regularly, was responsive by email and phone with my questions, and supported me in understanding the emotional impact of laser eye surgery not just the physical side. The surgeon was highly knowledgeable and texted me immediately after my surgery to see how I was feeling. After 30 years of glasses, I am now freed. I had no post-surgery issues.
Chelsea
Chelsea
13:16 10 Mar 21
I still maintain that this was one of the best decisions I've made for my health. It's pricier than some clinics, but you get what you pay for and it's 100% worth it (plus the repayment options are excellent).I came to LVC with terrible vision and a family history of eye disease; I was also told that due to amblyopia, I wouldn't correct above 20/30. In addition, I was told I had dramatic dry eye and that this could exacerbate post-surgery. My optometrist (shoutout to Vimal!) was transparent and honest throughout the whole process and walked me through my options with a high level of care and without being judgemental or pushing me to make any specific decisions.And that tone underlay the whole experience. Everyone at the clinic is extremely professional and compassionate from the moment of contact. The customer service is impeccable (I had my surgery near the holidays and throughout they were still responsive) and the after-care is excellent. I know that this surgery can be nerve-wrecking for many (including me!) but I felt supported throughout and never once felt like I should be nervous.The surgery itself was quick and painless. I was talked through everything multiple times in advance and the communication was personable. The surgeon (Mr Carp) was calm and soothing during the whole procedure and the follow up care has since been excellent (I'm still visiting for appointments many months afterwards and they are always open to chatting or seeing me if there's a concern).The greatest gift of all? I'm now nearly 6 months on from completing surgery and my vision has so far settled at 20/20 (on a good day, I can read 12/20). While I still have dry eye, it has been no more extreme or noticeable than before the surgery and I just use a drop at night to help it. This has honestly improved my quality of life significantly and I recommend LVC to anyone who will listen! I'm thrilled!
Sebastien Thomas
Sebastien Thomas
13:14 10 Mar 21
When I chose the London Vision Clinic for my corrective eye surgery, I expected the best, most professional service and care. And that is exactly what I received. It is a cliche'd statement, but while London Vision Clinic may be slightly more expensive than other clinics, your eyes are your eyes, and there is no chance I was going to risk a sub-par experience. The team at LVC were incredibly professional, and you can tell when talking to the Optometrists, nurses and the surgeons themselves, that there is an extraordinarily high level of expertise present. I was personally operated on by Mr. Alistair Stuart and he was faultless. I would recommend anyone considering eye surgery to visit the London Vision Clinic.
Mohammed Rahman
Mohammed Rahman
00:43 10 Mar 21
Where do I start I have been wearing glasses since I was 7 year old, my prescription was very high with -5 long sighted. My friends recommended few places and went there but got refused due to my prescription and service was terrible as well few even robbed my money lol. Then started doing research and found LVC with 5 star rating and can do Lasik on high prescription.Contacted LVC on 24/09/2020 lady name Kate who dealt with me and told me every detail I need to know about Lasik I was so shocked because other place I contacted they couldn’t give me information and said when you have consultation with your optometrists they can answer all your question you have. There was no pressure she said take your time and contact me as she will be my patient care coordinators first point of contact. After few weeks I called Kate and she booked all my appointment including my surgery date but she did say that’s if am suitable for Lasik after my initial screening and ophthalmic those date are booked for me and if not found suitable I will get all my money back which I paid for getting all the appointment booked.17/10/2020 had my appointment with the lead optometrist Sharon where do I start with her very nice lady make you laugh and make you feel so comfortable, when she said to me am suitable I was jumping up and down with a big smile, she was very happy for me  by the way she is a Arsenal supporter so make sure you don’t mention any other team lolFinally 27/10/2020 met the one and only Mr Glenn Carp and it was an appointment that I won’t forget. He knew everything about me that show the surgeon took time to read my file what I do for living the hobby etc. Other place I went they didn’t ask much question they just check and say if it’s ok or not. Had a good chat with Mr Carp about his hobby what he does in his spare time and of course cracking up joke. He made me so comfortable and said not to worry about anything he will be there with me step by step.Treatment day 03/11/2020 was bit nervous who won’t be it’s your eyes you’re getting surgery on. When I walked in the room Mr Carp was there and step by step he was telling me what this machine will do etc. Made me forget about everything in about 5min I was done. Mr Carp provided me with his phone number so I can contact him any time if I had issue even at 3am, he even drop a text to see how I’m doing what a great surgeon looks after his patient. My next day follow up appointment had Mr Carp checked my eyes and said keep on taking the drop they gave to keep the dryness in control and slowly it will become normal.I went in full detail of my step in LVC so people can see what LVC provide as you can’t be messing up your eyes by going to wrong person. I couldn’t find any fault if I did I would of said it on my review. At first I had dry eyes a lot but that was expected as my prescription was very high, 4 month now I use the drop maybe once a day or sometime I can go without the drop for few days and give the drop but I can tell the eyes is settling down better now. 25/02/2021 had my 4th follow up appointment with Emma she made me very excited when she said well-done Mohammed you got 20/20 vision now but the eyes still settling down.Thank you to everyone in LVC who provided there service to me, if anyone looking to do eye surgery I recommend you contact LVC. 100% you won’t regret it, People say they are expansive but hey it’s your eyes. Mr Corp said something to me like you compare Nissan & Rolls Royce you will find the service and reliability in Rolls Royce is 100 time better then Nissan that’s why they are expansive. Good luck to everyone who is thinking to do eye surgery and once again thanks LVC team.
Rikesh Shah
Rikesh Shah
16:17 09 Mar 21
After a lot of research I decided to use London Vision clinic to get my Laser eye surgery. They are amazing and make you feel so comfortable throught the process. Glenn Carp was my Surgeon who was very good at explaining and making sure I had no nerves before the surgery. Very happy with everything start to finish. Recommend this clinic to anyone who is considering eye correction surgery.
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