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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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London Vision Clinic
Excellent
4.9
Based on 779 reviews
Utterly amazing service. I could not recommend higher.
Response from the owner: Hi there,Thank you for taking the time to leave us a 5 star review, we really appreciate it! We are so glad to hear that you felt you received such amazing service and we are very grateful for the recommendation. We hope you are enjoying your improved vision!Best wishes,London Vision Clinic
Excellent experience . From initial contact through every stage fully supported. Really professional team fully explaining each step . Helped me have clear expectations but my eyes doing better than I ever imagined . Swimming , cycling , running not having to worry about glasses and being able to read without having to adjust glasses is amazing . London vision clinic given me not just better eye sight but a new lease of life .
Response from the owner: Dear Sara,Thank you for leaving us such a wonderful review! We are glad to hear that you found our team to be professional and supportive, and that we were able to manage your expectations throughout your journey with us. We are grateful to you for sharing your happiness with the results of your improved vision and we shall be sure to pass on your lovely comments to the team!Best wishes,London Vision Clinic
Extremely professional and efficient experience from a very warm team. Really pleased with my results.
Response from the owner: Dear Christine,Thank you for taking the time to leave us such positive feedback! We are so pleased to hear that you found our team to be professional, efficient and warm, and that you are happy with the results of your treatment. We shall be sure to pass on your wonderful comments to the team!Best wishes,London Vision Clinic
Simply put, this is the place to go. Exceptional service, preparation and results.
Response from the owner: Hi there,Thank you for taking the time to leave us a 5 star review! We are so glad to hear that you felt you received exceptional service and we appreciate you sharing your happiness with your improved vision.Best wishes,London Vision Clinic
I had laser eye surgery at London Vision Clinic just over 6 weeks ago and I've been really impressed with the whole experience. I did a lot of research beforehand into all the options, because for eye surgery I wanted to make sure I was going to the best possible place! From my first query onwards everyone I've spoke to was extremely friendly and helpful, it was easy to take care of all the logistics and plan the appointments around my schedule. The consultations were very thorough and there was no 'hard sell', I felt I was given all the information to make an informed decision, including possible risks of surgery and likely outcomes for my prescription. I was also able to call up and ask questions / talk through a few things I wanted to discuss further after the initial appointment which was really helpful. The surgery itself went very smoothly, and I didn't feel any pain at all during the procedure or afterwards. Now after a few weeks my distance vision is as good as it ever was with my contact lenses, if not better, so I'm really pleased with the results. I would definitely recommend London Vision Clinic to anyone considering laser eye surgery (and have already done so!)
Response from the owner: Dear Jessica,Wow, thank you for taking the time to leave us such a comprehensive and positive review! We are so glad to hear that you found our team to be friendly and helpful and that you felt fully informed of all of your options. We are pleased to hear that you had a smooth experience on the day of your treatment and we are grateful to you for sharing your happiness with the results of the procedure. Thank you for the recommendation and we shall be sure to pass on your fantastic comments to the team!Best wishes,London Vision Clinic
Excellent services in both before and after the treatment! This is the first clinic I found that can provide a more secured treatment other than a simple lens insert surgery. 30 years high profile reactifed within a day. Perfect prediction for the post-surgery recovery trend.The service was truly worth for the payment!
Response from the owner: Hi there,Thank you for leaving us such a positive review! We are glad to hear that you felt you received such an excellent service and that we were able to provide the perfect tailored treatment for you. We are very grateful to you for sharing your feedback and we shall be sure to pass on your kind comments to the team!Best wishes,London Vision Clinic
Excellent experience; really caring, super-professional, and clearly very committed to giving the best care possible. Very happy with the results.
Response from the owner: Dear Erik,Thank you for leaving us a 5 star review! We are so glad to hear that you found our team to be caring, professional and committed and it is wonderful to hear of your happiness with the results of your treatment.Best wishes,London Vision Clinic
I couldn't recommend London Vision Clinic more! I am now well into my aftercare with them, having done ICL surgery with Professor Reinstein in February 2024. Best decision of my life! The staff have always been super welcoming, reassuring, professional and caring.
Response from the owner: Dear Panni,Thank you for taking the time to leave us such lovely comments, it is really appreciated! We are so glad to hear that you found our staff to be reassuring, professional and caring, and we will ensure we pass your positive feedback on to the Prof and everyone here. We are grateful for the recommendation of our clinic and thank you for sharing your happiness with the results of your treatment!Best wishes,London Vision Clinic
So happy to the result!All the staff are super attentive and really looked after me. Didn’t feel rushed. Follow up care is amazing too.Surgery itself went very smoothly, they put me at ease by talking me through the entire procedure as is was happening so I knew what to expect.
Response from the owner: Dear Agne,Thank you for leaving us a 5 star review, we really appreciate it! We're so glad to hear that you found our staff to be attentive and that you didn't feel rushed throughout your journey with us. It is wonderful to hear that you felt you had such a smooth experience on the day of your procedure and we hope you are enjoying your improved vision!Best wishes,London Vision Clinic
Edit - It's now just over 3 years since my LASIK surgery. I'm raising this review from a 2/5 star to a 4/5 star, as in that time my eyesight has got much sharper and my eyes have adjusted. Though my vision is not as crystal clear as it used to be with spectacles, I am now able to work on the computer without wearing glasses and benefit from going to the gym without contacts. So overall I do feel that my quality of life has gone up. It's taken an extraordinarily long time to get here, but I can finally say that the pros are starting to outweigh the cons of laser surgery for me.***Original post:I am over two years post LASIK surgery (Smile). Before surgery I went on Google reviews and saw overwhelmingly positive, enthusiastic reviews but couldn't find many that were balanced. So I'd like to try and give my balanced perspective on my surgery, in case it's helpful to anyone else considering LASIK.PROS- When I wake up in the morning, I can see- I can go on holiday and swim in the sea without contact lenses- My long distance vision on the whole is good, and I can go to the cinema and social occasions without wearing glasses- The overall care at London Vision Clinic was professional and thorough. I had no complications after surgery, and felt as though I was in good handsCONSMy surgery has been classified as "successful" by LVC. I can read very small print post-surgery and technically go about life without glasses. However the reality is that my short-term vision has become blurry, to the point where it's become so bothersome that LVC gave me glasses if I wanted to use them for reading.It's important to say that everyone's different. According to LVC, 99% of people who've had my surgery and got my results would be delighted and wouldn't need glasses. However for someone like me, who notices small details, the blurriness of the text on the computer really bothers me.I spend most of the day, hours and hours, in front of the computer working. So every day now that I sit in front of the computer, I'm bothered that I have to squint to see the text sharply. It's not that I can't see the text - I can - it's that the sharpness around the individual words has gone.As LVC pointed out, no surgery is completely accurate and though they aim for particular numbers, they often end up in a ball park region. They also deliberately over-correct the eyes in order to compensate for ageing and allow you to continue driving.For most people, as LVC was extremely eager to tell me on multiple occasions, it seems this overcorrection doesn't bother them at all. But for me, who's had super accurate vision all my life as I've worn glasses all my life, it's difficult and upsetting to not have sharpness when on the computer doing work.It was a bizarre experience going to LVC on multiple occasions for check-ups, repetitively being told that my surgery was successful and that I was in the 1% of patients who's super bothered by my eyesight and it's all in the mind, that most people are delighted with the result, whilst absolutely knowing that my vision is blurry. I've subsequently read other clients' reviews on Google and realised I'm not the only one.So effectively, after spending a huge sum on eye surgery, I now spend most of my days wearing glasses in front of the computer, as the sharpness of the text really matters to me.There are other things that have changed post-surgery, but don't hugely aggravate me. I am much more sensitive to light. I also see a permanent halo effect around lights at night which didn't used to be there. My floaters are noticeably worse, as is my ability to see contrast.Would I have got this surgery in hindsight, with the information I now have? No. Would I recommend it to others? It depends. If you're the type of person who is quite active, and isn't super bothered about the sharpness of your vision, it probably is worth it. But if you're like me, have worn glasses most of your life, do mostly computer work, and the sharpness of detail matters to you, I'd say no.
Response from the owner: Edit: Dear Jenny,We really appreciate you making the effort to update your review. The healing process can take some time and we understand your frustration. We are so glad to hear the results of your treatment are now starting to have a positive impact on your quality of life and we are grateful to you for sharing this candid update.Best wishes,London Vision Clinic
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