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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s own website can only go so far.

We strongly recommend that you read fully independent reviews, such as Google reviews to find out what our patients have to say about the clinic.

You should also consider Trustpilot as a useful source. Be aware that not all review platforms are created equal. Some, for example, allow multiple reviews per patient and may restrict or fail to show poor reviews. Do your research with your eyes wide open.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Truspilot

Lalla King
Lalla King
22:27 25 Jul 21
I’ve written on this before but the post got deleted. To summarize: Glenn was amazing, Great process throughout, Answered my (many) questions thoroughly, Post-care was outstanding. The little touches with the soft toy into the treatment room for any slight anxiety, to the help from the staff to get back into a car back, to the easy access for help AND special eyedrops needed when running low with any post-treatment, very much appreciated. Might be ‘pricey’ compared to the rest of UK / Australia / DACH of course, but the service and treatment was outstanding so far.Would definitely recommend doing your own research prior of course, but my experience here was certainly a positive one…enough so that I referred my partner who then had smile done here as well!
Holly Kershaw
Holly Kershaw
09:43 23 Jul 21
Best Decision of my Life!I had been thinking about having this procedure for a long long time, i was extremely worried as I have underlying health issues. The London Vision clinic reassured me and did extra steps to make sure this was the right procedure for me. There is not a single thing I can fault! I cannot thank The London Vision Clinic enough, you have giving me a new view on life!No more steaming up glasses, no more swimming blind, no more searching for my glasses, no more clearing rain drops from my view, no more eyelashes hitting my glasses, no more baby grabbing them from my face, the list goes on and on! When I open my eyes in the morning it’s immediately ultra HD and not blurry!The reasons you should choose London Vision Clinic over other clinics:• You know exactly what you are paying before hand and everything is included (I had to have extra visits and drops due to having dry eyes, first thing that come to my mind “they are just saying this because it’s more money in their pocket” NOT TRUE! As it’s all included.My friend choose a clinic which quoted her half the price than LVC so went there, turns out with all the hidden extras it was more expensive! And her care wasn’t anything like what the London vision clinic provided!• They are not pushy! One thing that really bugged me when I asked for information from another clinics was they called me every other day hounding me to make a decision.• Eye drops are included, running out of eye drops? No problem they have them delivered to you NEXT DAY!• My eye was itchy so I called the clinic they had a doctor call me back within an hour and they sent me out a different type of eye drop that I arrived in less than 15 hours after speaking on the phone! All included!I am absolutely over the moon! 1 regret I have is I waiting so long to do it!Thank you LVC!! You are forever in my heart!!
Elizabeth Powell
Elizabeth Powell
22:58 22 Jul 21
wendy kenny
wendy kenny
10:43 20 Jul 21
I had my lasik surgery on 11/5/21. Mr Carp and his team have been friendly, helpful, thorough and supportive. I have already recommended a friend who have just had her initial test done. Wonderful to not have to wear glasses
D Singh
D Singh
21:34 16 Jul 21
Best Clinic. Stuart & the rest of the staff were amazing during the whole process. I have 20/20 Vision after my smile surgery. The whole procedure was smooth and effortless thank you to the experts.
Rohael malik
Rohael malik
14:37 14 Jul 21
Excellent service and quality from the initial screening all the way to the post-operative care. Highly recommend. Mr Glenn Carp and the team have been excellent throughout the process
matt shields
matt shields
09:04 14 Jul 21
I had corrective eye surgery earlier this year at the London Vision Clinic. The way in which the whole process has been handled is 1st class. The clinic ensured the whole experience was completed as safely and to the highest standards. I felt 100% confident at every stage that everything was being checked to ensure the procedure went smoothly. The results are excellent. No need for glasses at all. The follow up post procedure has been 1st class. Thanks to all involved.
Gary Whittles
Gary Whittles
16:07 13 Jul 21
I have worn a combination of spectacles and contact lenses for 35 years and am high myopic with astigmatism in both eyes. As I approached my 50th birthday, also began to experience the dreaded presbyopia.I conducted some research and noted that Which Magazine had listed the London Vision Centre as the Number 1 establishment in the UK for Laser Eye Surgery and I emailed for some advice. My Patient Care Co-Ordinator (Rhiannon) could not have been more accommodating and patiently answered my multitude of silly questions. She suggested that I visit the Centre for some diagnostic tests which would clarify my suitability or unsuitability for treatment. Due to my prescription Rhiannon advised that I was in the ‘High Profile’ category and that the treatment cost was fixed at £6,200. I travelled down and undertook a battery of tests with the Optometrist (Lizzie) who explained the function of each test and why it as necessary. I travelled back 3 days later to meet the legendary Professor Dan Reinstein who confirmed that I was the ideal candidate for ReLEx SMILE with Laser Blended Vision. He said that upon review I had fallen into the ‘Standard Profile’ and that the cost had reduced to £5,200. Professor Reinsten carefully went through all of the risks, patiently contextualising them so that I could relate to them and then, noting that I was a serving member of the UK Military, offered me a £500 discount which I gladly accepted.On the day of surgery I reported back to Harley Street having read all of the materiel and read the TrustPilot reviews. I was greeted by Nurse Ciara who immediately put me at ease, went through the process again, presented me with a small bag which contained eye drops, artificial tears, eye shields for sleeping in, Voltarol eye drops and even sleeping tablets to help me sleep that night if required.Ciara fed me chocolate and administered the numbing eye drops before accompanying me through into the Theatre where I was greeted by Professor Dan and his team. I was asked to lie down on the chair and manoeuvred into the optimum position. Professor Dan has an extremely relaxing voice, and he talked to me throughout the entire procedure, informing me what he was going to do and how I should respond, nothing came as a surprise. The eye lid was held open and a small suction cup began to lower over the exposed eye. Professor Dan asked me to focus on a small green light for about 25 seconds and then the suction cup was removed. I realised that the laser element of the surgery had completed already, the lenticule was removed and the Left eye was done in less than 3 minutes. The process was repeated on the Right eye before I was invited to sit up so that the Professor could examine the eye, place a protective contact lens in and escort me to recovery,Having suffered from two eye ulcers in the past, I was sceptical of the claims that there was no pain during surgery but I can honestly say that I felt nothing during the procedure, the numbing eye drops are extremely effective. I was worried before that I would want to blink during surgery; however, at no stage did I feel the need to, so effective were the drops. Professor Dan contacted me that evening to make sure that everything was well and I sept like a baby, with no pain as the anaesthetic eye drops wore off.The following day I returned to the clinic for Professor Reinsten to remove the protective contact lenses, confirm that the eye had already began to seal itself and verify that my eye sight was already above the legal limit for driving. As I had opted for blended vision, there is a period of time before I will realise the true benefits as the brain will need to learn how to interpolate the two images into one effective picture. Now 3 months post surgery my long range vision is superb, my reading vision is excellent and I could not be happier with the result.
Alexander Tiffany
Alexander Tiffany
11:17 13 Jul 21
Excellent care pre- and post-surgery. The staff are all excellent. I felt safe and in good hands at all times. Would definitely recommend.
Jessica Wright
Jessica Wright
16:20 09 Jul 21
I have recently had LASIK surgery with London Vision Clinic having worn glasses since I was 11 months old. I can say without a doubt this is the best decision I’ve made and it has been truly life changing.I can’t fault my treatment at London Vision Clinic, from the very first consultation to my current aftercare, the attention to detail has been second to none. My vision is better than ever and I would recommended London Vision Clinic to anyone!
Andrew Jee
Andrew Jee
22:12 29 Jun 21
I was a bit nervous about having eye surgery so did a lot of research beforehand. It transpired that Dan and his team are world leaders.I wasn't disappointed... they all took great care at every stage. The Lasik surgery was a complete success.Dan carried out the operation himself and followed up with appointments and messages to ensure the healing process took place as hoped.I probably could've found somewhere cheaper, but after all, you've gotta cut corneas... not corners...
DFT Charity
DFT Charity
10:42 28 Jun 21
Great experience! As a dentist my eyes are so important to my job and the team made sure to look after me. All the best, Ajay Mehta
Tessa R
Tessa R
18:20 26 Jun 21
Exceptional quality care given by outstanding medical professionals at a reasonable price. Why take a risk with something as fundamentally important as eyesight? Do not hesitate to use the best clinic in the UK (probably worldwide). If the royal family were having laser eye treatment I’m pretty sure this is where they would go. Excellent.
Jeremy Cheng
Jeremy Cheng
14:53 25 Jun 21
As other reviews have noted, the whole experience - from the initial consultation to the aftercare provided after the procedure - has been truly outstanding. The staff have been friendly and helpful throughout, and I am satisfied by the results of the procedure. Highly recommended.
Resham Mahtani
Resham Mahtani
08:56 22 Jun 21
I was very scared to do the laser surgery and was recommended LVC by friend and I am so glad i did it! I keep wondering why i took so long. LVC was extremely patient and explained everything with great detail. I was flying in from Gibraltar so they were very considerate giving me back to back appointments and making sure i am aware of everything. Surgery went well, after care has been amazing. I highly recommend them for anyone looking for laser surgery 🙂
bovtov88
bovtov88
11:36 21 Jun 21
I received great service from the London Vision Clinic from start to finish. They are attentive and experienced. My surgery went very smoothly and they have regularly checked on me since then.
Gergana Nash
Gergana Nash
19:49 20 Jun 21
I can only say good things about the London Vision Clinic and can't recommend it enough!The whole team have been very attentative and professional in their assessment of my eyes, determining which procedure will be most suitable for me. The exams are very very thorough and over a few appointments to not only check and test your eyes properly but also to 'treat' them ahead of the operation for best results. I had dry eyes to begin with and so was given lubrication gel and drops to apply daily to help them ahead of the procedure.I was very anxious on the day of the operation. I had SMILE done. I have to say, the operation itself was absolutely nothing to worry aboout. Dr Carp completed the procedure on both my eyes in about 12 minutes, in and out of the theatre, the whole thing was really quick. He walked me through every stage, I felt absolutely nothing. To explain to my friends who are also interested in going through it, I compare it to going to the dentist where the laser eye operation is a 2 out of 10, and going to the dentist is a solid 8 (1 on the scale is easy and painless, 10 is exactly the opposite).The day after my surgery I could read parking signs across the street and departure boards at the train station, something I had to squint for even with my glasses before. My vision is now 20/20 and my quality of life without glasses has improved a lot. I can now take my baby daughter to swimming lessons without having to wear glasses in the pool; I don't have to deal with fogging up when wearing a mask; I can see myself in the mirror clearly, no need to get really up close... Getting my eyes done is by far one of the best decisions I ever made and choosing to do it at the London Vision Clinic as opposed to a high street clinic put me at ease and gave me huge confidence at the results.
Cristina Carapinha
Cristina Carapinha
12:41 18 Jun 21
This was the best clinic experience I ever had. I've been thinking about getting a laser eye surgery for years now, so I decided to do a bit of research because I wanted a trustful place. I found the London Vision Clinic and I am so glad I did. Right from the start I was welcomed with so much useful information and help. Every step of the process was carefully planned and informed. I was always made feel comfortable to ask any questions and never felt lost in the process. The environment in the clinic is clean and welcoming and what makes my experience really great was everyone that worked in that clinic was just the nicest person. From the start to the end I was received with nothing but smiles and kindness. The surgery itself was quick and easy, even though I was nervous my surgeon went trough all the steps of the surgery and made me feel very secure of the procedure as it was happening. I so happy I had Mr. Glenn Carp as my surgeon doctor, he was so nice and did such a fantastic job! As well as my amazing Optometrist Desiree Tood, which help me with all my questions and made sure I was ready for the surgery, and for that I am very grateful. The clinic also provided everything for my after care and it went really well. I am very happy with my results and all the amazing work from this clinic. If you are looking for a clinic that specialises in laser eye procedures I would definitely, without a doubt, recommend London Vision Clinic.
Matt Skelcher
Matt Skelcher
09:52 18 Jun 21
I heard about this clinic from a friend in Australia, who flew down JUST to use this specific eye clinic. This clinic has a global reputation for being the best. And when I had my eyes done you can see why. Extremely professional. And when it comes to your eyes, this is the type of clinic you want to deal with!
Caroline Griffiths
Caroline Griffiths
09:50 18 Jun 21
Amazing clinic, staff and procedures. Extremely professional and friendly, from first contact by phone to post operative care. I was extremely nervous about the surgery, but it truly was incredible, with no pain or discomfort at all. Would highly recommend.
Darren Platt
Darren Platt
08:57 18 Jun 21
I was originally turned down by optical express so I approached the London vision clinic who excelled in expertise. Their very thorough 3 hour assessment showed that I could in fact have laser eye surgery and they were able to offer the newer Keyhole SMILE version which resulted in virtually no discomfort whatsoever. I have ended up with better than 20 20 vision and I can't recommend the LVC enough. The communication and customer service was on another level. Highly recommend them. My entire experience has been life changing. Darren Platt
Julie Smith
Julie Smith
07:54 18 Jun 21
I can't recommend London Vision Clinic enough! They are so friendly and professional and always made me feel at ease. The pre-op process is so thorough and the procedure itself was so quick! After-care was great too, considering we were in lockdown, the staff go above and beyond within the limits to make sure you are ok and happy with the results. They gave me my vision back and I will be forever grateful for that.
Gini Tager
Gini Tager
16:23 17 Jun 21
Amazing process with 100% results. Highly recommend the service, support, procedure and after care.
Jasmine Lee-Zogbessou
Jasmine Lee-Zogbessou
13:04 17 Jun 21
The prospect of getting surgery, particularly eye surgey, can be daunting. But London Vision Clinic put me at ease every step of the way. I valued their communication and transpency and I appreciate that I can still text my surgeon several months post-surgery to ask a question and he will respond quickly. He also checks in occasionally. The clinic was honest about potential side effects before surgey too, talking me through the risks in a calm and clear manner, and patient with my numerous questions. The day of surgery was incredibly quick too, I couldn't have asked for a better experience.
rebeccascanlon
rebeccascanlon
12:58 17 Jun 21
London Vision Clinic provided a very professional, pleasant and thorough service. It was clear that all staff are very mindful of how important it is to get things right and I felt in very safe hands throughout. The immediate and long-term aftercare support is exceptional. I would recommend to anyone.
Thomas Lee
Thomas Lee
12:27 17 Jun 21
I had been skeptical about Laser Eye Surgery for a year or so but when I requested information I was contacted promptly, given a very detailed explanation of the process and what would happen, never felt pressured or pushed into making a decision and every single person at the clinic was friendly and professional. I would highly highly recommend this clinic to anyone thinking of corrective surgery - in 6 minutes (that's all it takes) I was out of the surgery and in recovery and didn't experience any itchiness either.
Julia Cai
Julia Cai
07:17 11 Jun 21
From the first appointment, I felt taken care of every step of the way. The whole team is friendly and exceptional at what they do. As nervous as I was for my SMILE eye surgery, I was reassured and knew I was in good hands.
F G
F G
02:59 08 Jun 21
I had lasik here nearly 8 years ago and my vision is still 20/20 ! The team was very friendly and professional. The doctors amazing!
Evie Oliver
Evie Oliver
23:24 22 May 21
Really great experience with attentive staff. Outcome of the surgery was better than expected and have had no problems!
philm021
philm021
08:36 21 May 21
Excellent treatment from Dr Carp and his team. Didn't have any problems with the surgery or afterwards and now have better than 20/20 vision!
Nathan camplin
Nathan camplin
15:17 19 May 21
Very professional from start to finish. The clinic take you through all the steps thoroughly and the results are truly amazing! I went from having to wear glasses permanently to not needing them at all. One of the best decisions I’ve made and I have already recommended the clinic to multiple friends and family members!
Patrick Wong
Patrick Wong
20:28 11 May 21
I had a fantastic experience at London Vision Clinic. Every person I dealt with there were extremely professional & welcoming. I have no negative things to say here, only loads of positives and it seem I'm not the only one looking at all the other reviews left.Booking was swift, they accommodated my tight schedule as I wanted my procedure done as soon as possible. Everything was clearly explained and on the day of my procedure I was so nervous, but was put at ease by my amazing surgeon 'Mr Carp' and his team. I would also like to mention how fantastic their aftercare service is, they really do care for their patients and regularly checked on their recovery.It really is one of the best decision I've ever made. If anyone is thinking of doing Laser Eye Surgery I highly recommend this place!
David Mason
David Mason
15:34 09 May 21
I had the LASIK / Laser Blended Vision operation at the London Vision Clinic in October 2020 after 32 years of glasses and contact lenses. I was very impressed with the service from the start, very professional, and with everything I needed or was likely to need provided. Very happy with the outcome!
Becky Jones
Becky Jones
17:49 03 May 21
LVC has changed my life - if you're deciding whether to go or not, just go! They are excellent. Every day I am grateful for my new eyesight. I had ICL (implantable collamer lens) surgery in November 2020 and I now have 20/20 vision.I decided to go to LVC because they specialise in complex/high prescriptions. I never thought I would be able to get my vision corrected. I started wearing glasses when I was 4, had amblyopia surgery as a child, had progressively worse vision, reaching over -20 short-sightedness in the last few years, my mid-twenties. I also had a retinal bleed a couple of years ago so the vision in my right eye is partially obscured. In recent years, getting glasses from high street opticians has been a miserable experience, because they just don't see eyes with such complex prescriptions very much. Losing my glasses in the sea on holiday (horrifying) was the last straw in a lifetime of myopia!!!!I decided to look into the possibility of laser eye surgery and came across LVC. They have been wonderfully informative, professional and caring throughout. It became obvious that I wasn't eligible for the laser eye surgery, but the ICL surgery was possible for me. Vimal was the optometrist who talked me through everything and he taught me a lot about the anatomy and structure of my eyes, and he answered all my questions and made sure I was really well informed. I had several appointments leading up to the surgery itself, so that scans could be taken of my eyes, so they could be as sure as possible that the surgery was likely to go well - LVC definitely put the welfare of the patients first, and they are honest about if the surgery is a good idea or not for the individual patient.The surgery itself was spread over four days, so I had my left eye done first and then a follow up appointment on day two, and then my right eye on day three and four. The procedure is definitely strange and uncomfortable, but also very quick considering the detailed work they are doing, and I felt very calm in the hands of Professor Reinstein, who I had met before and who talked me through the surgery as he was going. I will never forget when the first lens was moved into my eye - the ceiling came suddenly into focus, I could see, and I just started crying!!!For the first month or so after the surgeries, I had to wear plastic guards over my eyes at night, and put regular drops in several times a day. They healed really fast, I had some follow-up appointments with eye tests, and everything had gone as planned. I am so happy with my eyesight!! It is now only about -0.25 so I can quite happily live day to day, read, drive, swim, everything. I wear reading glasses for using a computer and watching TV, just to sharpen things up completely, but even they are not always necessary.It is hard to understand how life changing this is if you are lucky enough to have good eyesight naturally. For me, being able to wake up and see each day is incredible and every day I am so glad and thankful for the amazing work of LVC. Their level of care is exceptional, I have always felt well looked after and well informed, which is exactly what I want when it comes to my eyesight - you are paying for the best, and I really think it is worth every penny. They have some good finance plans available too, so I am paying for my surgery over three years which works really well for me.Thank you so much to everyone at LVC!!! 🙂
Vinny Verde
Vinny Verde
08:40 30 Apr 21
Having relied on glasses since childhood and been able to see virtually nothing without them (-10 in both eyes), I can honestly say that the Laser Blended Vision treatment has been life-changing for me. This is thanks entirely to the London Vision Clinic and Professor Dan Reinstein.Throughout my initial consultation and on the day of the treatment I was reassured by their professionalism and had no doubt that I was doing the right thing by having the surgery. I don't think I could have trusted my eyes to anyone other than the best and after lots of research it became obvious to me that Professor Reinstein is the best.The results were immediately obvious for distance and I was able to throw away my glasses there and then. Four months on, my near vision has also improved to the point where I no longer need to wear reading classes other than for very detailed work.All in all it was money well spent and I wish I'd done it years ago. I'd recommend the London Vision Clinic to anyone in a similar position.
Adrian Carey
Adrian Carey
09:00 25 Apr 21
I have received very professional and friendly service from LVC throughout the process.Very pleased with everything and would highly recommend.
Lily Paulson-Ellis
Lily Paulson-Ellis
12:54 24 Apr 21
I chose London Vision Clinic for my laser eye surgery on a friend's recommendation and couldn't be more pleased with the experience or the result. I was unsure and a bit nervous about the surgery but I spoke to the clinic at length before committing. They talked me through the procedure and after care in great detail and put me at ease. The first appointment is where they take a lot of scans of your eyes and then you have a long appointment with one of the surgeons who measures and tests your eyes and eyesight. You then have a cooling off period of about a week to make sure you are sure about the procedure. The procedure itself lasted only minutes and everything I had feared proved to be unfounded. Nothing scary, no smell of burning! I stared at the red and green dots. That was all. Immediately after the surgery I had to keep my eyes closed as much as possible for a few hours - total bliss after Homeschooling in Lockdown! The Clinic gave me a small bag containing the drops and really clear instructions about the aftercare. I now have 20:20 vision. This was during Lockdown 3 and the Clinic were very careful with masks, distance, temperature checks, sanitiser etc. I highly recommend the London Vision Clinic.
John Watson
John Watson
14:37 23 Apr 21
Having reached the grand old age of 54, realised that my arms were not long enough to enable me to read the most basic things, as well as see the date on my watch, let alone having numerous pairs of readers in every room of the house, I was referred to the LVC and Dan Reinstein by a good friend.The process couldn’t be simpler and the staff couldn’t be more helpful and reassuring throughout the whole process. In addition, Dan is a guy at the top of his field and relies strongly upon the “personal touch” which is so often missing in businesses these days.For the most minimal time spent in theatre (a few minutes) with absolutely no pain or discomfort, in any such way, the results and in such a short space of time, are truly outstanding.It is often said that you can’t put a price on your health and you only get one set of eyes, so in my opinion I couldn’t think of a better way of spending or even investing this amount of money on yourself in a better way. Should have done it years ago !!!Having acted as the proverbial “guinea-pig” in this process, as that is how it works in my house, my wife is now booked in to undergo exactly the same procedure on Monday.
Rosa London-Gmail
Rosa London-Gmail
08:50 23 Apr 21
I would absolutely recommend the London Vision Clinic. They are one of the more expensive options but it is worth it. They are very professional, reassuring, go through different options, and the aftercare is second to none.
Dinara Klinton
Dinara Klinton
20:49 22 Apr 21
I had a wonderful experience with London Vision Clinic. Was thoroughly explained the steps on the first call by their consultant Meghan and was advised I was suitable and recommended SMILE procedure following the initial consultation. Was also explained the risks - apparently I had a genetic condition called ABMD I wasn’t aware of. On the day of the surgery it went very smoothly with Prof. Reinstein, and the procedure itself was very easy for me. Was seeing much better from the first minute, and in a few hours was nearly back to normal.I was recommended this clinic by a friend who also did her treatment there for its excellent post op care. I didn’t regret it. My ABMD worsened about two month after the surgery, which resulted into pain in my left eye. Was given an appointment next day after calling and they tried a few things on me, one of which seems to have worked (as of now), so there was no need for a more complex treatment.It’s now been over 4 months since the procedure, and I nearly forgot I ever struggled to see. I had -3.5 myopia and another -2 astigmatism in both eyes and was unable to wear glasses (was experiencing dizziness and headaches). Was wearing contact lenses, but not on a daily basis. My life improved enormously every since. Touch the wood it will stay like that for a while.Highly recommend to those who’re suitable.
Michael Livesey
Michael Livesey
14:20 22 Apr 21
London Vision Clinic gets so many glowing reviews on Google, it's hard to know how to add to what others have said!I had my refractive (SMILE) surgery with Alastair Stuart in January, and I've been so impressed with the quality of service throughout the process. My initial call with my patient care coordinator was very helpful: providing clarity and transparency on each step of the procedure. I did speak to other clinics whilst researching my options. But my care coordinator's desire to go the extra mile acquiring information, and their knowledge about the refractive techniques I was likely to qualify for, made the decision for me.I felt really confident on the day of my surgery that I was in good hands. I appreciated the transparency regarding the outcomes I could expect, which my optometrist and surgeon offered in pre-surgery appointments. In the end, my eyesight is better than 20/20 - which is great! But there's a tendency in the refractive surgery market for clinics to make claims about the 'miracles' their surgeons can produce - which are more of a sales pitch than an honest assessment of potential results. LVC's grounding in research, and their candour about the process really appealed to me.Since the day of my surgery, I've had several standard follow-up appointments with my surgeon and optometrist. But what's really impressed me about LVC's after-care is the texts from my surgeon to check everything was healing well, and the time my optometrist took to speak to me on the phone a couple of weeks after my surgery. Again, this after-care was an example of LVC's commitment to go the extra mile - which I really think is a point of difference between LVC and other clinics. Ultimately, it's quite a big decision to undertake refractive surgery. And I would strongly encourage anyone considering refractive surgery to think carefully about choosing between a transactional option (which may well be cheaper), and one where your team are genuinely invested in your recovery.All round, I'm so glad I made the decision to go for surgery with LVC - after many years of um-ing and ah-ing about it! And I can't wait to start enjoying the benefits of perfect eyesight, once coronavirus restrictions are loosened!
Divya Baron
Divya Baron
13:53 22 Apr 21
Great clinic! They were very professional, safe and prompt. They have a great post-surgery follow-up plan and I always feel like I can call and ask any questions. Would highly recommend
Kelly Smith
Kelly Smith
11:57 22 Apr 21
I recently had SMILE laser eye surgery and 100% recommend London Vision Clinic.I was very nervous but the whole team put me at ease by explaining the process fully and being so understanding. On the day of the surgery Glenn Carp was fantastic in talking me through what was happening which helped me relax. The process didn't hurt at all. I am so happy now I don't have to wear glasses! Thank you to the whole team!
Rajan Bindra
Rajan Bindra
11:37 22 Apr 21
Was a process which was feared by myself but once there every step was explained by all the staff and every appointment be that a check up, examination or the actual surgery itself was world class. Have recommended this clinic to all I know looking for laser. Relax Smile all the way! Many thanks to the team! Cant recommended it enough
Anita Lo
Anita Lo
11:27 22 Apr 21
I chose this clinic because they specialise in high prescriptions and complex procedures. I would highly recommend despite it being more pricey than other clinics I have looked at. The process was well run and I was well informed, made at ease throughout the whole process. They are also very good with post-op treatment and reviews.
Lizzie Jenkins
Lizzie Jenkins
14:18 07 Apr 21
I had my laser eye surgery done in October last year and it has honestly been the best decision I've ever made.I've worn contacts for years and my eye sight was pretty poor, short sighted with an Astigmatism. The London vision clinic were fantastic and had no problems with my prescription.They made the process very easy, and I knew exactly what would be happening on the day of the surgery and how to take care of my eyes afterwards. And I'm really happy with the outcome, my vision is great and I wish I'd done it years ago!
Lina Sabestinaite
Lina Sabestinaite
22:59 19 Mar 21
I was very impressed with the professionalism of everybody in this clinic. I didn't need to worry about anything from start to end. All information was provided, all medications, even timer was provided. A special mention to the Irish sounding nurse who looked after me during the procedure. She was the most attentive and understanding I have ever met. I think Vimal was the name of the Optometrist who looked after me post surgery. He was also brilliant communicator. Prof Reinstein returned my childhood perfect vision.
Evan Snyder
Evan Snyder
07:52 15 Mar 21
I had an absolutely wonderful experience doing Lasik with London Vision Clinic. Their entire staff was extremely professional and courteous though the entire process. From my very first information call, they explained the full process clearly and succinctly, and continued to provide impeccable instructions and support at each stage. My surgeon was wonderful, made me feel entirely at ease before and during surgery. Aftercare was again very organized and high touch, with a personal check in from my surgeon the evening after surgery and the next day. I can't recommend them enough for the very holistic and impeccable care.
Giulio Morucci
Giulio Morucci
18:02 13 Mar 21
My experience with the LVC could not have been better. From the first call with them (which was after having mixed feelings about the surgery with other clinics), to the pre-surgery meetings and surgery with Mr Glenn Carp, and to the post-operation check ups, I was constantly reassured about the quality of their services. Throughout the entire process they were honest about the risks that come with any laser eye surgery, clear about their ability to manage these risks, and friendly and responsive towards any questions or discomforts from my side. I had laser surgery in October 2020 and - besides the occasional dry eyes, for which the clinic continues to send me drops - I could not be happier about the results. I highly recommend the London Vision Clinic.
Angela
Angela
18:19 12 Mar 21
Very impressed with the service I received from London Vision Clinic. High quality of patient care, staff were extremely professional and friendly throughout the whole experience. Cannot recommend them enough!
Sandeep Dhindsa
Sandeep Dhindsa
12:50 11 Mar 21
Brilliant service from the first day. Everyone at LVC is incredibly professional and make you feel comfortable. Also, talk you through the complete process and ensure you're fully aware of everything before going ahead.
Louise Hutchinson
Louise Hutchinson
10:08 11 Mar 21
From the moment I telephoned The London Vision Clinic to enquire about laser treatment, the service has been exemplary. The whole process was clearly explained to me and I was given a co-ordinator whom I could contact at any time.I have seen the same ophthalmologist each time I have visited (VImal) so there is always continuity in my care and he has been on hand to answer any questions I may have had along the way. He took a great deal of time to explain to me clearly exactly what the risks and benefits of surgery in my personal case would be.The surgery itself was not painful and Professor Reinstein's professionalism and amazing expertise means that you feel totally in a safe pair of hands throughout.The London Vision Clinic care deeply about customer satisfaction and patient outcomes. They are constantly looking to see if they can improve any aspect of the service they offer and as a result what they offer is unique; indeed I would be hard pressed to think of another company who have given such a high level of satisfaction and service.I have had to wear glasses or contact lenses since I was a young teenager and I am now in my early 60's. I had laser blended vision which means 99% of the time I do not need any correction now to either see far away or close up. This absolutely revolutionises your life.I would not hesitate to recommend the LVC to anyone who is considering laser eye surgery.
Baillie Aaron
Baillie Aaron
03:08 11 Mar 21
I would highly recommend LVC to others (especially after doing consultations at other clinics, the difference in personalised treatment and professionalism is stark!) I felt very safe putting my eyes in the hands of London Vision Clinic. The optometrist who saw me checked in with me regularly, was responsive by email and phone with my questions, and supported me in understanding the emotional impact of laser eye surgery not just the physical side. The surgeon was highly knowledgeable and texted me immediately after my surgery to see how I was feeling. After 30 years of glasses, I am now freed. I had no post-surgery issues.
Chelsea
Chelsea
13:16 10 Mar 21
I still maintain that this was one of the best decisions I've made for my health. It's pricier than some clinics, but you get what you pay for and it's 100% worth it (plus the repayment options are excellent).I came to LVC with terrible vision and a family history of eye disease; I was also told that due to amblyopia, I wouldn't correct above 20/30. In addition, I was told I had dramatic dry eye and that this could exacerbate post-surgery. My optometrist (shoutout to Vimal!) was transparent and honest throughout the whole process and walked me through my options with a high level of care and without being judgemental or pushing me to make any specific decisions.And that tone underlay the whole experience. Everyone at the clinic is extremely professional and compassionate from the moment of contact. The customer service is impeccable (I had my surgery near the holidays and throughout they were still responsive) and the after-care is excellent. I know that this surgery can be nerve-wrecking for many (including me!) but I felt supported throughout and never once felt like I should be nervous.The surgery itself was quick and painless. I was talked through everything multiple times in advance and the communication was personable. The surgeon (Mr Carp) was calm and soothing during the whole procedure and the follow up care has since been excellent (I'm still visiting for appointments many months afterwards and they are always open to chatting or seeing me if there's a concern).The greatest gift of all? I'm now nearly 6 months on from completing surgery and my vision has so far settled at 20/20 (on a good day, I can read 12/20). While I still have dry eye, it has been no more extreme or noticeable than before the surgery and I just use a drop at night to help it. This has honestly improved my quality of life significantly and I recommend LVC to anyone who will listen! I'm thrilled!
Sebastien Thomas
Sebastien Thomas
13:14 10 Mar 21
When I chose the London Vision Clinic for my corrective eye surgery, I expected the best, most professional service and care. And that is exactly what I received. It is a cliche'd statement, but while London Vision Clinic may be slightly more expensive than other clinics, your eyes are your eyes, and there is no chance I was going to risk a sub-par experience. The team at LVC were incredibly professional, and you can tell when talking to the Optometrists, nurses and the surgeons themselves, that there is an extraordinarily high level of expertise present. I was personally operated on by Mr. Alistair Stuart and he was faultless. I would recommend anyone considering eye surgery to visit the London Vision Clinic.
Mohammed Rahman
Mohammed Rahman
00:43 10 Mar 21
Where do I start I have been wearing glasses since I was 7 year old, my prescription was very high with -5 long sighted. My friends recommended few places and went there but got refused due to my prescription and service was terrible as well few even robbed my money lol. Then started doing research and found LVC with 5 star rating and can do Lasik on high prescription.Contacted LVC on 24/09/2020 lady name Kate who dealt with me and told me every detail I need to know about Lasik I was so shocked because other place I contacted they couldn’t give me information and said when you have consultation with your optometrists they can answer all your question you have. There was no pressure she said take your time and contact me as she will be my patient care coordinators first point of contact. After few weeks I called Kate and she booked all my appointment including my surgery date but she did say that’s if am suitable for Lasik after my initial screening and ophthalmic those date are booked for me and if not found suitable I will get all my money back which I paid for getting all the appointment booked.17/10/2020 had my appointment with the lead optometrist Sharon where do I start with her very nice lady make you laugh and make you feel so comfortable, when she said to me am suitable I was jumping up and down with a big smile, she was very happy for me  by the way she is a Arsenal supporter so make sure you don’t mention any other team lolFinally 27/10/2020 met the one and only Mr Glenn Carp and it was an appointment that I won’t forget. He knew everything about me that show the surgeon took time to read my file what I do for living the hobby etc. Other place I went they didn’t ask much question they just check and say if it’s ok or not. Had a good chat with Mr Carp about his hobby what he does in his spare time and of course cracking up joke. He made me so comfortable and said not to worry about anything he will be there with me step by step.Treatment day 03/11/2020 was bit nervous who won’t be it’s your eyes you’re getting surgery on. When I walked in the room Mr Carp was there and step by step he was telling me what this machine will do etc. Made me forget about everything in about 5min I was done. Mr Carp provided me with his phone number so I can contact him any time if I had issue even at 3am, he even drop a text to see how I’m doing what a great surgeon looks after his patient. My next day follow up appointment had Mr Carp checked my eyes and said keep on taking the drop they gave to keep the dryness in control and slowly it will become normal.I went in full detail of my step in LVC so people can see what LVC provide as you can’t be messing up your eyes by going to wrong person. I couldn’t find any fault if I did I would of said it on my review. At first I had dry eyes a lot but that was expected as my prescription was very high, 4 month now I use the drop maybe once a day or sometime I can go without the drop for few days and give the drop but I can tell the eyes is settling down better now. 25/02/2021 had my 4th follow up appointment with Emma she made me very excited when she said well-done Mohammed you got 20/20 vision now but the eyes still settling down.Thank you to everyone in LVC who provided there service to me, if anyone looking to do eye surgery I recommend you contact LVC. 100% you won’t regret it, People say they are expansive but hey it’s your eyes. Mr Corp said something to me like you compare Nissan & Rolls Royce you will find the service and reliability in Rolls Royce is 100 time better then Nissan that’s why they are expansive. Good luck to everyone who is thinking to do eye surgery and once again thanks LVC team.
Rikesh Shah
Rikesh Shah
16:17 09 Mar 21
After a lot of research I decided to use London Vision clinic to get my Laser eye surgery. They are amazing and make you feel so comfortable throught the process. Glenn Carp was my Surgeon who was very good at explaining and making sure I had no nerves before the surgery. Very happy with everything start to finish. Recommend this clinic to anyone who is considering eye correction surgery.
Bill Leaver
Bill Leaver
15:36 09 Mar 21
10/10They made the process super clear throughout and the care was top notch. I.e. the surgeon personally texted every few days after surgery to check in - not something I have ever had before by any clinic or hospital - and they set up an appointment on the same day when I had minor post surgery issues, which they quickly fixed.All the staff, from reception to clinicians, were friendly and professional - worth the money 10x over.
Natalie Lam
Natalie Lam
14:43 09 Mar 21
Amazing service and a wonderful experience! Thank you so much for everyone! I can finally have 2020 vision 😀
Deychen Wangmo
Deychen Wangmo
18:46 03 Feb 21
I had ICL eye surgery at the London Vision Clinic last year, with the procedure being performed by Professor Dan Reinstein. Considering the very high prescription I had, I was advised that the best option for me would be ICL (rather than laser eye surgery).I found the process and my experience with LVC, from beginning to end, to be fantastic.(1) Initial contact & consultation. What I really liked about the initial discussions and meetings was that I felt that I was given all the information needed to make the decision that was right for me. I received a very detailed information pack and was given the opportunity to ask as many questions as I needed. Furthermore, everyone was very open about the risks of the procedure (rather than downplaying these and focusing only on the benefits), which I consider to be vitally important. I also appreciated that at no point did anyone put pressure on me to make a decision. I was allowed to take as much time as I needed.(2) Pre-surgery appointments. Again, these presented an opportunity to have any further questions answered. Furthermore, LVC were VERY thorough in their testing of my eyes. This made me feel more comfortable and less anxious about the procedure, as I felt that they must know my eyes very well by the end of all the testing!(3) Surgery. Surgery on your eyes is going to be an anxiety-inducing procedure for a lot of people, but the nurses really do try their best to put you at ease. I was also so thankful to have chosen Prof Reinstein for my surgery, especially when there was a slight issue during surgery, as he really is incredible at what he does.(4) Aftercare / checkups. This was one of my main concerns when choosing who to do my eye surgery with and was one of the reasons I opted for LVC. The aftercare has lived up to my expectations. When I suffered from some issues post-surgery (ended up being nothing major, but worrying nonetheless), LVC were so responsive and booked me in for a check-up straight away to make sure all was okay. Again, they were very thorough with all their checks and testing. Furthermore, all check-ups have been conducted very safely, with regards to covid safety precautions.I would definitely recommend LVC if you’re considering eye surgery. The ICL surgery has been life-changing (I’ve gone from being 100% dependent on glasses to having 20/20 vision and not requiring glasses at all!) Can’t thank Prof Reinstein & everyone at LVC enough!
holly pearce
holly pearce
09:29 02 Feb 21
I sought treatment at London Vision clinic in August 2020 as I had a particularly negative experience when seeking treatment at a high street optician, who also offer laser eye treatment. I had a 'high profile' prescription (+5 with strong astigmatism) meaning many clinics just did not have the expertise to treat me.London Vision clinic are specialists in their field and provided second to none treatment and service. I did ALOT of research prior to this as vision is so important, and I wanted only the best. From the initial consultation to treatment, the whole experience was excellent. All questions were answered and risks explained fully, especially as my treatment was not as straight forward.Surgery is a scary prospect, but at each stage I was made to feel at ease; the surgeons and staff go above and beyond! My surgeon even checked in on me via text a few times (I had Glenn Carp) to check all was well. My aftercare, despite being in the middle of a pandemic, has been super and my vision is very good. I have a slight residual prescription now at 6 months on, which was to be expected and I am still pursuing achieving the best vision results through my aftercare.I have worn glasses since i was 6 and am now 80% glasses free, whereas I could not function without my glasses at all before! I am so grateful to the team here and I would highly recommend London Vision clinic every time.
Sivagowsi Kodeswaran
Sivagowsi Kodeswaran
15:40 25 Jan 21
Laser eye surgery is something I have been researching about for years and years. I was certain that I go to a well-known eye specialist as eyes play an essential part in everyday life and I didn’t want to take a risk. After years of researching, I came across Professor Dan Reinstein interviews on Youtube, after watching he’s explanation and video of him performing the SMILE surgery. It gave me great confidence to book in my consultation. Sharon was my optician who was able to answer all my questions patiently and informatively. The receptionists and coordinator were very welcoming and friendly, kept me informed at all times. If I have to pick one con, that will be when I couldn’t bring someone with me on the surgery day due to COVID restriction but the whole process was very pleasant, and I was well looked after. LVC equipped me with aftercare package and now I’m going in for regular check-ups.I would like to take this opportunity to thank the entire LVC team.
Faith Chin
Faith Chin
10:20 22 Jan 21
I had ICL eye surgery done by LVC and the whole process was very professional and comforting from start to end. They provide personalized advice and recommendations on whichever procedure is best for your personal condition and are honest and transparent about everything from expected results to risks. You are never pressured at any point to go one way or another. They instead provide you with the information to make your own decisions. The pre-surgery tests are VERY comprehensive to make sure there are no issues and the post-surgery check-ups are equally thorough. The procedure itself was very smooth and the aftercare top notch. Would highly recommend LVC to anyone looking for laser eye surgery, be it regular LASIK or more complicated procedures.
David Hooper
David Hooper
09:27 21 Jan 21
A very nice experience. Even during covid everything felt very safe and thought through. All the staff were very nice. Dr Carp especially was lovely and did everything possible to make me feel at ease
Sophie Miller-Molloy
Sophie Miller-Molloy
08:45 21 Jan 21
Outstanding team and procedureI had the SMILE procedure in the summer (2020) with Mr Glenn Carp and could not recommend the London Vision Clinic highly enough for those considering having corrective eye surgery.From the first phone call through to the consultation appointments and the procedure itself, the level of care was outstanding.  I was made to feel completely at ease by the highly capable, professional and friendly team (despite initially being nervous about undergoing the procedure).The aftercare is also fantastic and I feel confident that if I had any concerns with my eyes the Clinic would be on hand to help.The procedure itself is life-changing - the results are simply incredible.I am so grateful to Glenn and the whole team!  Thank you so much!
Chanon Roy
Chanon Roy
17:21 20 Jan 21
I had an amazing experience with laser eye treatment at the London Vision Clinic. I think what I appreciated most about LVC was their honesty and professionalism throughout the entire process. I never felt forced to proceed with the treatment and always understood the risks/benefits that were specific to my particular case. I've also been really impressed with the after care that LVC gives. Thank you for the new vision 🙂
Emilia Crudo
Emilia Crudo
17:07 20 Jan 21
I had the Relex SMILE surgery at LVC 4 months ago and I am very happy and impressed with the care and service I received from everyone I met throughout the process. The surgery was very quick and completely pain free and the post operative care was amazing, my surgeon Mr Stuart was brilliant and always available to contact for any concern or question. The follow up checks went well and I am very satisfied with the outcome of the surgery. I would highly recommend the London vision clinic to anyone who’s looking to get laser eye surgery.
Adam Witton
Adam Witton
16:45 20 Jan 21
The staff at The London Vision Clinic were incredibly accomodating, booking appointments was easy and straight forward. Appointments were prompt with very little (if any) waiting time. And on my surgery day everyone was very attentive and reasurring which made what could have been a stressful situation, pleasant and stress-free! Since the surgery my aftercare has been outsanding, with regular check-ups and any queries I've had answered promptly either by phone or email. I couldn't recommend The London Vision Clinic enough.
Emanuel Amiguinho
Emanuel Amiguinho
16:28 20 Jan 21
After a long research I chose London Vision Clinic to do my Laser Eye Surgery and was one of the best decisions I did in my life. No more glasses or contacts and the all the steps were very easy and the doctor sent me messages after the surgery to check on me and that's a personal touch that you can't get anywhere else. If you looking for a clinic to do your laser eye surgery I recommend LVC!
Nadine Murray
Nadine Murray
20:06 23 Dec 20
Deciding to have laser eye surgery was the best decision I’ve made.After a lot of research and some recommendations I picked the London vision clinic.From my first to my last appointment they were nothing but friendly and helpful.On the day of my surgery they made me feel so comfortable and I wasn’t nervous at all.The after care I received was excellent. As my eyes could become a bit dry they would send me more eye drops if I ran out which was great service.Just over a year on my eye sight is amazing with 20/16 vision.I would highly recommend the London vision clinic to anyone who’s looking to get laser eye surgery. You won’t regret it.
Rosie Reid
Rosie Reid
09:47 21 Dec 20
I had laser eye surgery at the London Vision Clinic in July 2020 and I can highly recommend this Clinic. My experience has been that all staff are highly professional and competent and my surgeon, Dr Dan, was brilliant. I have had many follow up appointments to check the progress of my eyes, post surgery, and have felt in very good hands and very well cared for. My eyes have healed more slowly than average, and I may need a further tweak to one eye, but I do not have any concerns or doubts on that score. This possibility was explained to me from the very start of my treatment, so it comes as no surprise. My experience at the London Vision Clinic has been very positive and I would recommend their services to my family and friends.
Cat Navarro
Cat Navarro
12:41 17 Dec 20
A friend recommended this clinic to me for my laser eye surgery and I'm so pleased they did. Apart from the fact they did a great job, the care and service they've provided has been outstanding! For personal reasons I needed to reschedule my surgery twice - and both times they were so understanding and helpful. Other clinics might not have been so understanding. Their after-care has also been extremely attentive - they've checked in, continued to give me drops when I had dry eyes, responded to queries...I highly recommend London Vision Clinic and thank the team for their kindness to me 🙂
Pauline Mckenzie
Pauline Mckenzie
17:50 20 Nov 20
Very professional adheres to covid rules
Abeyna Bubbers-Jones
Abeyna Bubbers-Jones
10:55 18 Oct 20
I was exploring corrective laser eye surgery for VERY short sightedness. LVC was very highly recommended to me by 2 independent medical colleagues on Facebook! (I am also a doctor.)The process was the best I’ve ever experienced in ANY customer service setting.From initial enquiry to my ongoing post op care, with check in text messages from my surgeon - Alistair Stewart in between - there is a great deal of true diligence, care and professionalism in this clinic.Even during COVID-19 they kept in touch whilst the clinic closed and when I did go for a follow up appointment, they had the most appropriate hygiene controls in place.The financing arrangements were also very straightforward, easy to understand and affordable.I can’t more than highly recommend them and trying to see if I can get my mum in next!PS - I had the operation and I can see without glasses or contacts!
Chloe Brotheridge
Chloe Brotheridge
17:54 16 Oct 20
Completely thrilled with results, every day I wake up feeling grateful that I can see. I was a -8.5 before, and am 20/20 now. Everything is explained so well and I had total trust in Dr Dan despite some initial anxieties about the process. It's been life changing being able to see in the shower and not get tired eyes from wearing glasses or contacts. Highly recommend.
Georges Dib
Georges Dib
17:03 11 Oct 20
I had my laser eye operation 3 months ago at this clinic. I had the relatively recent procedure Relex smile. The operation itself was so easy, much easier than what I had in mind and was super quick, literally seconds under the laser, and including the preparation just a few minutes. The staff is very nice and comforting, they really make you feel at ease explaining all the process and the potential aide effects at length.Postoperative care was amazing, personal follow up, and multiple checks to make sure everything went fine. In my case, it all went very well.It's more expensive than other clinics, but the cost includes really everything. From the moment you pay initially you don't have to pay for anything else and this includes all the medication, drops, as well as all the post op visits.I highly recommend the clinic and the operation!
Nadisha Jayatissa
Nadisha Jayatissa
14:49 07 Oct 20
Everyone at the clinic has been wonderful. I was originally scheduled to have my surgery back in April but due to the pandemic, it had to be rescheduled. The team stayed in contact and was swift to ensure that my appointment was rebooked as soon as it was safe. The team were excellent, the safety measures outstanding and Mr Stuart kept me calm and reassured throughout the whole procedure. I could not recommend them enough to anyone thinking of getting laser eye surgery.
Alessio Pastore
Alessio Pastore
15:35 06 Oct 20
My experience at LVC has been incredibly good from day 1, with all members of staff being extremely helpful with the onboarding process and transparent on the risks and benefits of the surgery. I was able to get clear explanations around which options were available to me and which one they thought to be most suited for my type of eye and age range, including the potential side effects that could be caused by the surgery.I was never rushed to make a decision and Dr. Reinstein and his assistants made sure I understood what I was walking into throughout the whole process, including which steps they would take to minimise all risks.A few months after the surgery, I am still satisfied with the post-op care I am receiving, being contacted directly by the clinic for all follow up appointments. So far the healing process has been very good, I have not experienced any major side effect apart from some spark/glare effect during night-time which I already knew to be a common result after the first few weeks and which should go away in the long run. The staff promptly offered me anti-glare glasses to try for when I ride my motorbike at night time, hopefully these will help with my commuting during winter months.
Leah Goldblatt
Leah Goldblatt
11:18 06 Oct 20
It has been about 4 months since I had my eyes done and I am so grateful to everyone at the clinic. It was so easy and basically painless and has already made a huge difference to my life.I had thought about laser for a while and whilst I was furloughed I took the opportunity to contact the clinic about actually getting it done. My initial appointments were great and the staff were very helpful answering any questions I had. There was no pressure to make decisions and I never felt rushed or unwanted. Every question was answered patiently and clearly.The procedure itself took about 10 minutes and was practically painless, I rested after it until my 24 hour follow-up appointment and then was cleared for almost all regular activities. I restarted work about 4 days later and it was completely fine even though I stare at a screen for much of the day.It took a few days to get used to being able to see but it has been incredible to have 20/20 vision. I still use lubricating drops periodically but mostly as a precaution when using the tube rather than out of necessity.Thoroughly recommend SMILE (the laser surgery I had) and the clinic has been and continues to be incredibly easy to deal with.
Robert Stephenson
Robert Stephenson
14:16 05 Oct 20
I highly recommend LoVC. Everyone was really helpful; from the initial consultation, to the surgery and aftercare. They made it such an easy and pleasant experience. The tests were extremely thorough and they made me feel completely relaxed. All my questions were answered. I was kept informed of the process and follow-up requirements. The operation itself was totally painless. Mr Carp is a fantastic surgeon. A big thank you also to Sharon (optometrist) and the rest of the team.
Dahlia Mcqueenie
Dahlia Mcqueenie
14:04 05 Oct 20
I pretty much never review but before I had my eyes lasered I trawled through this review list looking for negative reviews and found none. After having had my eyes lasered with London Vision Clinic I can see why. I had Dr Carp and he was fantastic. My vision is incredible and the service perfect. The aftercare I received was second to none. I would only ever feel safe in these guys hands. From the first phone call to the post op checks these guys have been professional and thorough. Katie, my patient care provider was exceptional in my opinion and I am so glad I went with London Vision.
Qamarul Hisyam
Qamarul Hisyam
14:59 29 Aug 20
After years of contemplating laser eye surgery, I finally decided to go ahead with it at the London Vision Clinic after reading the many positive reviews. I found the entire process to be very seamless and easy. The surgery itself was really quick and was not painful or uncomfortable at all. My follow up queries were also responded to very promptly I am now fully enjoying the benefits of being able to see clearly without my glasses.
Lily Blake
Lily Blake
15:39 28 Aug 20
I had Lasik eye surgery in December. From the first time I contacted London Vision Clinic the process was exceptionally smooth, I had plenty of opportunity to ask questions. All the staff were extremely kind and reassuring. The actual surgery was quick and the results have been amazing!I would definitely recommend London Vision Clinic.
Josh Kelly
Josh Kelly
10:08 26 Aug 20
I have been wearing glasses since I was 4 years old (now 28) with a fairly strong long-sighted prescription (+6.5) and thought I was beyond help after being turned away by high street clinics because of my prescription. I've always been extremely active, playing multiple sports from a young age and managed to 'get by' with glasses and contacts on the most part.After some research, I thought I would give it one last shot with London Vision Clinic as they seemed to have the credentials to treat stronger prescriptions. As cliche as it sounds 'I wish I had done this sooner'!The consultations were efficient and the staff were always professional and extremely friendly. The optometrists provided a large amount of information, were open to questions and were honest with expectations. After finding I was eligible for LASIK, I met with my surgeon (Dr Glenn Carp) who again talked frankly and honestly and was there to answer any questions I had.The procedure itself was completely pain free and over within 10 minutes (albeit a bizarre experience) and Dr Carp talked me through the whole procedure. I experienced an hour of discomfort (think chopping onions) after getting home once the anesthetic wore off, but after a quick nap the discomfort had gone entirely.I returned to work within 48 hours (staring at a screen). Personally it took me about a week to 'settle in' to my new prescription. You have to bear in mind your eyes are recovering from surgery, I was still able to work but my eyes were often tired by the end of the day. But after the first week, I barely noticed.I'm coming up to 1.5 years after surgery and I achieved 20/20 vision from my surgery. I'm not able to put into words how liberating it is to be free of glasses and contact lenses. Wearing glasses for 23 years, I learned to put up with them and didn't realise how much of a tie they were physically and emotionally.I would 100% recommend London Vision Clinic and Dr Glenn Carp especially. If you are considering laser eye surgery, then you really should pay this clinic a visit. This was my own personal experience, and everyone will be slightly different, but I thought it only fair to share my story given how much it has changed my life.
Andrew Watson
Andrew Watson
13:36 17 Aug 20
My entire experience at LVC has been excellent. Staff are very professional; from the front desk all the way to the surgeons. The organisation within the practice and the advice given is very good before, during and after the procedure. I had SMILE treatment in January 2020 with Mr. Glenn Carp and the procedure itself was absolutely painless and I had no ill effects afterwards. I would thoroughly recommend LVC if you are thinking of laser surgery.
Mo Q
Mo Q
22:54 15 Aug 20
I cannot express how fantastic this clinic is. From initial consultation to surgery, everything was seamless. LoVC provides some of the best customer service I have ever experienced. You’re treated like a VIP guest at a 5 star luxury hotel from the minute you walk through the doors. The surgery itself was painless and I cannot thank Mr. Carp enough for everything. He is genuinely one of the nicest people you will ever meet and an incredibly skilled surgeon. Wish I’d gone here sooner, thank you to the whole team at LoVC for giving me back the gift of perfect sight!
Sevilay Adanir
Sevilay Adanir
19:17 15 Aug 20
I had ReLEx SMILE laser eye surgery by Mr Glenn Carp at London Vision Clinic (in December 2019). Mr Carp is a true expert in his field. He is extremely caring and friendly, and always put me at ease during my appointments. Additionally, Mr Carp always verified the results from my optometrist appointments (with Vimal Piparia), and informed me accordingly. Vimal is equally highly skilled, reassuring and articulate. He always explained everything to me in a clear and honest manner. All of the staff are hospitable, and readily available whenever I may need some advice. I have nothing to fault about London Vision Clinic. I wish I had had my laser eye surgery sooner at London Vision Clinic. Thank you so much Mr Carp and the team at London Vision Clinic.
Zara Finlayson
Zara Finlayson
14:00 14 Aug 20
I had my laser eye surgery with Mr Carp in February. The only way I can describe the process from start to where I am now is a breeze.When I made my initial enquiry I was a little apprehensive, as 20 something young woman this would be the biggest 'purchase' I had made so far and it was for essentially cosmetic surgery. However, after my first appointment with Brendan I was put at ease. Everything was explained fully, there were diagrams, models and every question I asked was thoughtfully answered. I came away confident that I had picked the right clinic.In terms of the administrative side of things Meghan has been amazing at finding in my surgery and appointments around my work and life in general. If I needed an early morning or after work appointment she has done her best to make this possible for me. She's even dealt with the issue of me having no phone signal in my work building so most of our communication has had to be over email.Finally onto the surgery itself. I remember arriving, quite nervous and more than a little anxious. But I need not have been. The nurses were all lovely, before the surgery all the aftercare was explained and we eve had some trial runs at getting the drops in right. Before the surgery I was treated to a lovely relaxing massage before my glasses were taken away (this to me was horrifying, I was sure I would not be able to follow anyone - but it was fine!). Then into the surgery room I went. Mr Carp could not have been a more calming or reassuring surgeon. Every small detail is carefully thought out and you are left without any worries. I don't think I was in the surgery room for more than 20 minutes. Then I was taken into a lovely recovery room where you lay down for a short while before the aftercare is explained again before you can make your way home.The next day I had a follow up appointment and there was no need for my glasses! It really is as simple and miraculous as that. I am still under the care of the clinic going back for check ups, the most recent of which was this week.If you are worried about measures in relation to covid-19 then I can reassure you that even before the pandemic the clinic is clean and everything is wiped down, but since coronavirus you will be required have you temperature taken, wear a mask and disinfect your hands. The staff do the same, the reception staff are behind screens so you will feel safe and taken care of.If this essay was not enough I will finish by saying I would highly recommend the London Vision Clinic and I was so glad I made the choice to use them
Alex Williams
Alex Williams
12:23 13 Aug 20
Highly recommend this place!If your reading this, you probably agree that our eye's are important and choosing if and where to get Laser eye surgery is something not to rush into.I had surgery just over a year ago and it's honestly one of the best things I've ever done.For anyone considering getting Laser eye, I say do it and do it with London Vision Clinic!. You won't regret it. An if your still on the fence you could always have a consultation where any questions you have will be answered.Thank you to all the staff at LVC and a special thank you to Vimal Piparia (Optometrists) & Mr Alastair Stuart (Surgeon)
Marcus Walford
Marcus Walford
18:12 20 Jul 20
I received a highly professional service from start to finish. Thank you to Professor Reinstein and the rest of the team!
Azar Soleymani
Azar Soleymani
13:40 19 Jun 20
English Gent Esq
English Gent Esq
08:52 18 Jun 20
This is my wife’s review for the London Vision Clinic.I attended my appointment on 15/06/20 and just wanted to thank you all for making me feel safe and welcome during these unprecedented times.London Vision Clinic has always maintained the highest standards of patient care.So, my thanks on this occasion to Professor Reinstein, Vimal Piparia, Brendan and the rest of the teamKind regardsFarrah
Terry TelAce Richards
Terry TelAce Richards
14:36 17 Jun 20
Hi. Just had my lasik blended vision done.Can’t express how pleased I am.I went to all the big names. Had all the tests.I was going to get the lens replacement.They were all professional to be fair.However after my optician recommended these guys I went for a visit as I hadn’t heard of the blended vision. These were a little more expensive but i like the way they explained all options and risks as they do it all. The others didn’t do this surgery. The risk of this surgery is way less basically. So that’s why I went with it.Had the op yesterday in ten mins. My vision today is practically perfect already. No pain. Nothing.It will only get better and better evidently.I am over the moon. All the staff were great.My surgeon glen was a lovely chap. I felt in capable hands.Highly recommended. I’m a new man!
Akmal Sultanov
Akmal Sultanov
14:04 17 Jun 20
My wife had an ICL surgery with Professor Reinstein!From beginning till end everything professionally organised!She has better eyesight than she used to have with her glasses. Moreover,I highly recommend Pr. Reinstein,he is very professional and feeling responsibility for each patient.If you want to do any type of eye surgery I highly recommend London Vision Clinic and Professor Reinstein with his great team. Nodira(Nora) is pleased with London Vision Clinic. This is best investment in her life!
Edward Steer
Edward Steer
15:28 19 Mar 20
Excellent service from start to finish. Didn't feel rushed through and plenty of pre-op tests done to fully confirm suitability. Knowledgeable optometrists and some of the best surgeons in the field. Price higher than other places but worth it. Recommended.
Gurpreet Carly
Gurpreet Carly
23:40 18 Mar 20
nurse are all very professional and patient , very nice experience.
Mark Trudgian
Mark Trudgian
13:11 13 Mar 20
Laura Ghiorghisor
Laura Ghiorghisor
16:03 11 Mar 20
London Vision Clinic is the place to go! I love these guys!After requesting more information on laser eye surgery via email, I got a series of inviting emails from Tuuli Monk and after some research I decided to pay them a visit. I was seen by Tuuli and examined by the wonderful Dr Stuart and then rescheduled for further examination on the Artemis.I must add that this happened at a very fast pace, no waiting lists, superb organisation throughout. Additionally, the staff really made all tests and checks feel comfortable (and that's saying something coming from someone who has tried the Artemis - a wet test for determining the layering of your cornea).I particularly appreciated how they made sure you are always aware of the meaning of what is being done or tested, or the negative implications and risks of the procedures. There was absolutely no commercial push in their approach, and I was constantly reassured that this is elective and entirely my decision based on the findings of the upcoming tests. I was classified as a high-risk patient due to the thickness of my cornea. All of this was discovered, discussed and scheduled during my initial appointment with Dr Stuart and I believe that the way this was carried out, with great medical expertise and customer care, was pivotal for my decision to go through with this Clinic. Because they were great from day one.When the Artemis results came through, as they were positive, I finally got to meet Dr Glenn Carp, whose attitude towards the surgery, his amazing calmness and persona really put me at ease and confirmed my decision to have the surgery. He further explained that it was solely due to their technology (the Artemis) that they were able to carry out the tests necessary to ascertain that I am eligible for surgery and that I would have been rejected elsewhere.On the day of the surgery I got to experience Dr Carp at work and could not be more impressed with his delivery. It can be a scary experience, having an excimer laser in your eye and being awake through it, although it is not painful and it is surprisingly short. But when you are there, it is extremely important that you are made to feel comfortable and relaxed. And Dr Carp was instrumental in that. He talked me through what he was doing, in a calm, composed, confident voice, and before I knew it it was done! And yes, you even get a toy to hold! I cannot stress enough the importance of having a caring surgeon and nurses around you when all you can see is a milky mixture of reality, and for that I am immensely grateful.They provided instructions on how to apply the drops prior to the surgery, and checked on me on the day of the surgery via phone and text. I even got Dr Carp's outside of work number in case of emergency! I had a post-op check the day after and monthly ones since. They were very fast to deliver when I called about anything, be it a vision-related concern or the need for extra drops.My post-op monthly checks were with Lizzie (Elizabeth Rowe), and she is by far the most professional and pleasant optometrist I have ever been examined by, and I've had glasses for two decades prior to the surgery.From day one, these guys do it right, and then they keep up that standard throughout. A great combination of medical expertise, great customer care, great customer relations, and a visible effort from all members of the staff to deliver excellent services.Thank you!
Alexandra Kirienko
Alexandra Kirienko
13:02 11 Mar 20
Great experience from beginning to end. Really appreciated the friendliness of all stuff, and their willingness to go above and beyond to make me feel at ease about the procedure. The Relex Smile itself was very quick, and definitely a life-changing experience. The amount of attention given in terms of aftercare also made me feel that everything is under control. Thank you everyone at the London Vision Clinic team!
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