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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a video box set of the top 20. And here is Philip Schofield talking about his surgery on ITV’s This Morning Show

Youtube video link

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Elle S
Elle S
20:10 30 Nov 22
I am absolutely amazed by the results it’s life changing! I couldn’t be more pleased!! I wouldn’t of trusted anyone else but Dan reinstein to do this procedure.Highly reccomend
SinYee Lam (Sherise.L)
SinYee Lam (Sherise.L)
13:58 28 Nov 22
Great support from everyone in the clinic.Really happy that my eyes can now see without glasses.It’s been 3 months+ since I did Smile. My eyes are almost fully settled down. Just my left eye which has higher perception than my right therefore need a little bit more time. My right eye pretty much 20-20.But overall I can do anything I want including playing rollercoaster and sports and travel.Aftercare is good here including multiple checkups and providing eyes drops as well.Would definitely recommend LVC to others who want to do laser eye surgery.
Paul Beck
Paul Beck
13:36 26 Nov 22
I have decided to wait until my last but one post op check up before I left a review because history shows most people leave feedback straight after an event good or bad.After checking out many options on where to go to, LVC was the choice because of the after care attention stated.Myself and my wife both had blended vision carried out, one eye for short and one eye for distance.The clinic was professional, friendly and made us feel both at ease. Surgery was pain free, maybe a little pressure on one eye but nothing to moan about.Everything stated so far by the people at LVC is how things have panned out 3 months after the op. Cross blur is subsiding, a little frustrating at times, some days are good some are like you are making two steps forward then two back again, I’m fully expecting to be within the 4 to 9 months stated for the brain to finally work things out for the vision.I work in engineering and work close up all day, so by the time I head home the cross blur seems annoying but soon levels out.Price is a little more expensive than your usual options on the high street but to be honest I wouldn’t have trusted anyone else than LVC for our eyes.Many thanks to the LVC team for a top draw caring service so far.Paul&Sharon
Laura Sharp
Laura Sharp
14:42 23 Nov 22
I had the SMILE surgery. Dr Carp and the team made the process so smooth and put me at easy. The results were amazing and so happy I decided to go with London Vision Clinic. Can't recommend enough.
Michael
Michael
16:52 22 Nov 22
There's really nothing more I can add that isn't already covered off in the majority of reviews for London Vision Clinic.Absolute top notch customer service, personable staff and perfect results from my SMILE surgery. Dr Carp is one of the friendliest blokes I've ever met and will put you well at ease throughout the procedure. Every single member of staff i've encountered have been super friendly and personable which made the whole process from start to finish extremely smooth and enjoyable.Fully deserving of every 5-star review they receive here.
Andrew White
Andrew White
14:06 22 Nov 22
The London Vision Clinic has given me vision that I thought wasn't possible. I found the clinic through a specific hunt for a surgeon who specialised in high prescriptions; thus stumbling across Prof. Reinstein. I was coming from around a -11D in both eyes seeking 20:20 vision if possible. Really just hoping to escape thick glasses or contacts all day every day. I am now three months post SMILE procedure, both eyes able to read the 20:20 if not slightly better than this. Whist this procedure is not possible for everyone with this prescription due to a variety of factors, it was possible for myself and has been a success thus far.The patient care at the clinic was brilliant with all needs catered for. There is a distinctly reassuring and comforting ambiance on the day of surgery that certainly helps with the nerves. The only downfall for myself was the distance to travel to the clinic but thats no fault of their own. Definitely something to consider with the various appointments needed, but by no means a problem in the grand scheme of things considering the life changing work they do.It was difficult to find good information online regarding surgery for 'high profile' prescriptions. But you really don't know what your options are until you have taken the plunge and visited the clinic - so I would strongly advocate you doing so. It is more frightening to not know, and to read endless contradicting articles/ papers on google, than to book in the first visit and truly understand what can be done for you and your eyes. In all honesty I seeked out the clinic and the initial detailed exam in an attempt to find out more about my eye health. It was only after they had done the variety of scans and prescription checks on me that they said that I was eligible for surgery for correction to 20:20 vision which took me by great surprise.I am still very early in my glasses/contact free life. Looking forward to the opportunities that I now have because of this and would like to thank everyone at the London Vision Clinic for their communication, professionalism and expertise throughout my treatment with them.
Jack Broadbent
Jack Broadbent
11:40 22 Nov 22
I would 100% recommend, everybody throughout the process has been excellent
Gillian Dunn
Gillian Dunn
18:37 20 Nov 22
Worth five stars for the amazing pre and post surgery support as well as the outcome. Vimal, the optometrist was extremely thorough in his pre surgery exams and made sure I was very well informed before I made any decision. Prof Dan Ramstein was so reassuring during surgery; I felt extremely well looked after on the day and immediately afterwards. The post surgery check-ups are equally reassuring. As someone who has considered laser eye surgery for years but wasn't sure, this clinic provided the advice, support and outcome that I wanted.
Matt Clark
Matt Clark
20:41 19 Nov 22
Once you decide to go with London Vision Clinic, you won't look back.The service from start to finish has been exceptional, the surgery life changing and the aftercare makes you grateful you decided to chose LVC.All steps of the process were clearly explained by Vimal, who answered all of my questions and helped me feel relaxed, informed and looked after - a real asset to the LVC team.Glenn complimented Vimals conversations with an honest walk-through of the procedure, the risks and the benefits - further helping me to feel comfortable and relaxed ahead of going in.The result has been amazing, taking me from a near +7 prescription to something closer to +1 allowing me to navigate day to day life without glasses (but providing me with a pair just in case).I cannot rate the service highly enough - this is why you go with the professionals, they just know exactly what they are doing.Thanks to Glenn, Vimal and the team. Everyone I have dealt with, met at the clinic or spoken to on the phone have been impeccable. My nerves were settles, questions answered and fears allayed - simply put, this is the most positive medical experience I have had, I'm just disappointed I didn't do it sooner
Tom Mayes
Tom Mayes
10:39 18 Nov 22
I'd happily recommend London Vision Clinic to any of my friends and family. Couldn't fault the service from start to finish. From the first phone call to the moment I was having surgery I always knew exactly what was going on and what to expect. One of the best decisions I've ever made, wish I'd gone to them sooner.
Rory Bremner
Rory Bremner
14:16 17 Nov 22
At last I can literally read the small print again without glasses. I should write this in 8 point font to celebrate!
Paolo Del Val
Paolo Del Val
09:32 16 Nov 22
Had my SMILE procedure done here and the whole process was seamless - great surgeon, staff, facilities and aftercare!
Pooja Patel
Pooja Patel
22:44 14 Nov 22
Had an excellent experience with LVC. Right from the outset you are made to feel very comfortable about the whole experience and journey and it is just that, a journey.Everything is always explained in thorough detail and no issue or question is ever too much trouble. The whole process is seamless and the clinic itself is very welcoming and clean and makes you feel very much at ease.
Tony Piper
Tony Piper
14:27 14 Nov 22
A life-changing experience, delivered by a top team in a five-star setting. I had Presbyond Laser Blended Vision surgery in August 2022. Right from the start I knew I was in safe hands and I'm delighted with the result of my surgery. For the first time in my life, I can see from 6 inches to 6 miles without glasses or contact lenses. London Vision Clinic are the best in the business. Highly recommended.
Nicola Rodbourne
Nicola Rodbourne
10:53 13 Nov 22
I can’t recommend London Vision Clinic enough. All the staff are so friendly and thorough with their care. Everything was explained in great detail to calm any nerves and both the Pre and post surgery care are incredible. The SMILE surgery itself was so quick and painless and I was back at work/driving two days later. The best decision I’ve ever made.
groo vy
groo vy
10:35 11 Nov 22
Excellent customer care and doctors
Ges Pace
Ges Pace
18:56 10 Nov 22
I am very pleased to give a 5 star review of my whole experience at the LVC - from my initial enquiry to the post op follow up. The staff are really well informed, experienced and work so well as a team and the level of care is excellent. The consultations before surgery were very thorough, and Mr Carp explained everything in detail with a clear picture of expectations of what the treatment should achieve. I felt very confident having the procedure and am delighted with the results and after care offered. I would highly recommend the LVC to anyone considering laser eye surgery.
GeViSu
GeViSu
13:07 08 Nov 22
I have just had my 3 month post Op check in and I couldn’t be happier with the service and support I have received from The London Vision Clinic.My surgeon, Professor Reinstein and my optometrist, Emma, along with the wider team have all been excellent.They collectively ensured I felt comfortable and informed throughout my journey, and now, I enjoying life free of Contact Lens and Glasses, and it has improved my life.I wouldn’t hesitate to recommend the London Vision Clinic. If you want Laser eye surgery, this feels like the place to get it done.
Nix D
Nix D
10:37 07 Nov 22
I initially returned to LVC after 10 years as they had wanted to check I didn't have an underlying issue with my eyes. they were the only clinic to pick that up. Therefore I returned and was Very happy with the thorough investigation and tests they did to ensure the safety of the procedure given new technology they could tell that I was a low risk candidate. I am very happy with the service and care they have provided me and so far I can see as expected which is 16:20 vision. THANK YOU!
Sally Markowska
Sally Markowska
11:18 03 Nov 22
I will be forever grateful to the LVC for a spectacle-free life! The surgery changed how I can live- thank you! I am particularly impressed by the aftercare and dedication of all the staff. This is a special world-leading clinic and I would not trust the care of my eyes anywhere else. Highly recommended.
Olivia Susserott
Olivia Susserott
16:05 31 Oct 22
My experience at London Vision Clinic was seamless from start to finish. The team were super attentive and friendly and made every effort to make sure I was comfortable throughout all appointments. I’d like to thank Olivia, my patient care coordinator, for her support and professionalism as my first point of contact on this journey and also Mr Carp for making me so at ease during surgery and most importantly for giving me the gift of clear vision. I had an extra appointment scheduled to triple check a potential issue with one of my eyes and I appreciate the lengths the team went to to make sure I was 100% eligible and ready for surgery. Would recommend this clinic to anyone looking into laser eye surgery.
Graham Hardy
Graham Hardy
18:11 27 Oct 22
It was an amazing experience from start to finish and 24 hours after my painless surgery I was fit to drive. For years I was reluctant as I have very sensitive eyes but it was completely painless and no painful after effects. I only wish I had done this sooner. A*** service all round.
Tanya Child
Tanya Child
09:18 27 Oct 22
Tip top service from London Vision Clinic. They look after you with so much care throughout the whole experience and stay with you post-op as part of the management plan. I've had such great results and felt safe and in good hands throughout. And I'm loving a glasses free life again.
GARY MARSTON
GARY MARSTON
10:06 26 Oct 22
Very professional, very caring and efficient experience.Gary Marston
Louis Sargeant
Louis Sargeant
17:33 25 Oct 22
Background:Having worn glasses for the best part of 20 years, I decided a few years ago that I would start to do some research into laser eye surgery. For me personally it was a big decision, so I wanted to ensure I knew as much about it as possible and had fully researched the procedure and considered the options. My thorough research led me to LVC as one of the leading places to get this done, and five weeks post operation - I can "see" why!Feedback / Summary:1. Pre Procedure - The initial consultation was very helpful for me to understand a bit more about the procedure and the potential options. The consultant was extremely professional and very accommodating - at no point do you feel rushed to make a decision. But naturally there is a window of time between when you get your scans done and when you can have the procedure, however this is plenty big enough if you some deliberation and contemplation time...2. People - All the employees you will meet at LVC are very kind and helpful, putting you at ease throughout the process! I am a firm believer that the highest levels of customer service can't be "trained", instead you need to hire genuinely nice, passionate and highly skilled people and this is what LVC have got in abundance.3. Procedure - The week before my surgery I had a pre surgery consultation with the surgeon - this relaxes you, "personalizes" the surgeon (which is very helpful) and gives you an opportunity to ask any questions. I found the actual surgery very quick and completely pain-free. A few days at home recovering were required for me - but everyone is different, so don't take that for gospel.4. Results - Amazing. Naturally the main benefit is being able to see without the need for glasses. However all the small benefits are just as good (i.e. no droplets or steamy vision in rainy / wintery weather!).If you have made the decision to get laser eye surgery, I would without a doubt recommend you book a consultation with LVC. The cost is marginally more expensive than other places, but the quality of everything throughout is more than worth it!
Nicholas Claxton
Nicholas Claxton
09:41 25 Oct 22
Excellent service and you couldn't ask for more. Highly impressive and professional team. Thank you
Vasanth Naidu
Vasanth Naidu
08:27 24 Oct 22
Friendly, professional and worth it! Would recommend to anyone wanting to undergo laser eye surgery. The whole team is great from Mr Carp to the receptionists
Kevin Horsman
Kevin Horsman
16:48 21 Oct 22
I recently had cataract surgery in both my eyes and from day one the London Vision Clinic has been a wonderful experience,right through to the aftercare I have received and my follow up appointments. All of those involved, patient coordinator Meghan, Optometrist Amir and Surgeon Jonathan Clarke all of the staff I have been in contact with during my visits have been fantastic. For over 50 years I have been very much reliant on glasses with extremely poor vision,which has now changed. I had a number of appointments due to the complexity of my vision. I felt completely at ease with Jonathan and and the team and they were very confident that even with my poor vision that he would be able to help,and he did. Having cataract surgery with the London Vision Clinic was the best decision I have made and would highly recommend anyone contemplating to go ahead and contact them.
tee hee
tee hee
10:53 21 Oct 22
I was looking for clinics offering SMILE procedures in London and London Vision Clinic appeared to be top of the search, and despite being on the pricier side, I'm so thankful that I went with it as the end-to-end process had been simply amazing - from initial consultations (very organised and thorough), actual surgery itself (was only 10-15 mins and most importantly, painless!), to multiple post-op check ups (reassuring my recovery process).I particularly appreciated how LVC aims is to ultimately fix your eye problem with the best possible approach, and do not generally discriminate the pricing of the the various LASIK procedures (like some other clinics) where possible, so you know you're getting the best procedure for your eyes (as I would rather trust the surgeon's recommendation than myself for the same price!)I had Prof Dan as my surgeon and Nabila as optometrist - they were very professional and knowegeable, and had patiently walked through the whole process and addressed all my concerns with the procedure.Also a massive shoutout to the rest of LVC team who had efficiently faciliated the bookings/follow up reminders etc, who had made the whole clinic visits a pleasant experience every time!Mei Teh
Samuel Wones
Samuel Wones
03:02 21 Oct 22
The customer care has been incredible, the communication before, and after the operation has also been extremely comforting. It can be a scary experience, but I can’t thank their efforts enough
Marc-Aurele Jules
Marc-Aurele Jules
08:08 18 Oct 22
Great clinic and practicians, amazing services.They were here to help all along the way and the result is perfect.Highly recommended
Dr Sophie A
Dr Sophie A
07:29 17 Oct 22
I was apprehensive to undergo refractive eye surgery for years, up until I made contact with the London Vision Clinic. The front team have been very friendly, responsive and efficient - Meghan was fantastic. LVC performed multiple initial scans to ensure I was an appropriate candidate for the surgery and following this I had consultations with Brendan and Professor Reinstein, whom were very thorough in their work ups and clear in setting out my expectations. The surgery went ahead smoothly, and I could not recommend Professor Reinstein enough to anyone looking for a competent, calm and highly experienced surgeon. The most wonderful thing about LVC is they make you feel looked after even several months after your surgery, their follow up regime is evidence of that, and they are always there to answer any queries or concerns. Best decision I ever made to go with LVC! Thank you sincerely to the whole team.
B
B
09:13 13 Oct 22
Abida Hussain (patient from London Vision Clinic). Every appointment went very smoothly, the staff were accommodating and explained everything thoroughly. The day of the surgery I was very nervous and the nurse was very helpful in calming me and ensuring it was quick procedure - which it was no need to be worried. During the surgery, the surgeon explained everything he was doing and the process was very quick and smooth. My vision has improved significantly so quickly and I can only say such positive things about people who would like to get this surgery at this clinic. They will guide you and inform you of all the issues and ensure your health is thouroughly examined beforehand to assess whether you are applicable.
Hattie
Hattie
09:49 12 Oct 22
I'm so happy that I chose the London Vision Clinic to have laser eye surgery. It's been a great experience from start to finish - the staff are very welcoming and it's a really nice environment. I was really nervous about going, but those nerves went away after my initial assessments when everything was explained really clearly by Priya and Glenn. I chose to have SMILE and I've ended up with better results than I could have wished for. After wearing glasses for 20 years, I now have crisp clear vision without them, it's amazing! Glenn was very reassuring during the surgery and you have his phone number afterwards in case you are worried about anything. The aftercare has also been thorough and really good. I felt in very safe hands. If you're thinking about laser eye surgery, this is the place to go.
Lara Zussman
Lara Zussman
10:52 11 Oct 22
I cannot say thank you enough for the excellent service, treatment and overall warmth from everyone at London Vision Clinic. Prof Reinstein made me feel so calm and taken care of the entire process, he was so reassuring ahead of my surgery and I had very little anxieties or worries going into it. To surgery day it was so easy and I felt completely relaxed. A day later my sight is perfect and I can see, this has been truly life changing, thank you so much!
Sara Beedell
Sara Beedell
11:49 10 Oct 22
Such a fantastic clinic - staff are all amazing, and extremely pleased with the results from my laser eye surgery.
Maisie Ettinger
Maisie Ettinger
09:59 10 Oct 22
Excellent experience at the clinic
Lewis Buckley
Lewis Buckley
09:36 10 Oct 22
Exceptional care and client service. Eye examinations were incredibly detailed with results fully discussed and explained. I was made to feel like their most important patient throughout from first eye test through the laser treatment to the aftercare. Simply first class.
Mike Nickels
Mike Nickels
10:36 04 Oct 22
Best thing that I’ve ever done! Should have had it done years ago. It has literally changed my life.All the staff at LVC are so professional and put you at ease all the way through the process. I was apprehensive about the surgery but needn’t have been, it didn’t hurt AT ALL!Would recommend anyone thinking of having laser eye correction to book the first appointment, you’ll not regret it!
Richard Crisp
Richard Crisp
09:16 04 Oct 22
Extremely professional with a very strong emphasis on client comfort and understanding of the procedure. I couldn't be happier with the results or the attention to detail that I have received from LoVC! The procedure itself was easier than a standard eye test and I could see better than 20/20 vision by the next day. I know that I was possibly lucky in my recovery time. My only regret is that I waited soo long to have it done.
Will Carr
Will Carr
07:19 04 Oct 22
The team were so helpful from start to finish. I never felt in doubt over the whole process and I am incredibly happy with the result. The appointments leading up to the surgery were comprehensive but calming and on the day the process was smooth and easy. I could see by the next day. The aftercare was amazing too. Would recommend to anyone
Susie Leedham
Susie Leedham
10:08 30 Sep 22
I would definitely recommend the London Vision Clinic. All the staff are very friendly and answered all my questions. I had my surgery one month ago and it is amazing waking up in the morning and being able to see without having to reach for my glasses!
Rebecca Williams
Rebecca Williams
19:07 26 Sep 22
The surgery itself was quick, painless and effective and London Vision Clinic were extremely thorough during every appointment. It’s a great feeling to not have to wear glasses anymore.
Mouna Laaragat
Mouna Laaragat
09:45 22 Sep 22
Such a fantastic experience with LVC! From the first appointment to the post surgery follow up, this has definitely been an amazing experience on top of a life changing surgery. We selected together with the surgeon the most adequate technique for my lifestyle and I couldn’t be more happy with how things turned out!
Natalie Fernandes
Natalie Fernandes
08:47 19 Sep 22
Excellent, professional experience from the first phone call to the follow up appointments.I had a fairly low prescription so LASIK was recommended to me instead of Smile although I was a candidate for both. As a very nervous patient I was reassured by every member of staff that I came in to contact with. I was offered a sedative for the op and I probably should have taken it as I was incredibly nervous when the time came for the op, though it is totally pain free and very quick. Aftercare has been very thorough. The aftercare pack has everything you could possibly need from drops to pain relief to a timer and eye shields. Recovery has been easy and I can see better now than I could with glasses on previously! Every person was fantastic including Nabila the optometrist and Kate my patient care coordinator who made me believe I could do it in the first place! I’ve been recommending to friends and family!
Ryan Pearce
Ryan Pearce
08:15 19 Sep 22
All I can say is The London vision clinic have provided me with the freedom I have wanted for such a long time. To be able to play sport again with crystal clear vision has been amazing. The procedure is very quick and everyone at the LVC looks after you and helps to manage any anxiety you may have. I would recommend them 1000 times over. Amazing company, amazing people and the best surgeons. Thank you again
Steven Campbell-Harris
Steven Campbell-Harris
11:51 17 Sep 22
I was blind and now I can see! A month ago I had very short-sightedness, with contact lenses of -9 and -8 so I could barely see several inches in front of me. Previously I had looked into laser eye surgery at another clinic but because of my very high prescription had been advised against it. This year I looked at the LVC website and was intrigued by the idea of ICL surgery so decided it worth investigating. The team at LVC were very professional and answered all my questions and conducted countless tests so I felt comfortable going ahead with it. Now it’s been a month since surgery and I am so pleased with the results! It is quite magical to now be able to see with no assistance from glasses and contacts
Marysia Tarnowska
Marysia Tarnowska
21:13 16 Sep 22
Everything went smoothly despite my large pupils. Can recommend. Great service.
fu lin
fu lin
09:49 16 Sep 22
I am very pleased chose London Vision Clinic,the doctor very professional,and the whole team has been very efficient,no doubt they are top clinic in smile laser eye surgery.
Holly Stafford
Holly Stafford
10:33 14 Sep 22
Amazing care. I felt really well looked after they took the time to answer my questions and made me feel so comfortable. I am delighted with my results , i couldnt recommend London Vision Clinic more . Very happy 🙂
Bruce Munn
Bruce Munn
20:46 13 Sep 22
Managed to do what other commonly known or high street laser treatment can't or won't due to lack of ability - you get the highest and most professional care at all times.
Amber Robinson
Amber Robinson
10:40 13 Sep 22
The team at the London Vision Clinic have been absolutely amazing and are very kind and helpful. I had my SMILE laser eye surgery almost 4 months ago now and I could not be happier with the results! Mr Carp helped guide me through the process and explained in great detail how the surgery works and what to expect after. The surgery is completely painless and very quick and within the first moments after it, you can already see slightly better. The recovery on the surgery day for me was slightly painful but the clinic provide all that you need to help manage the pain if you do have any. The next day, I could already see much better after waking up and, as someone who's grown up only knowing clear vision with glasses, it was quite bizarre to have a change like this so quickly but I couldn't have been happier. I highly recommend this clinic as I had and still do have full trust in them with their care for my eyes. It has been an incredible experience and I can't thank the team here enough for how caring they have been every step of the way!
Sarah Conboy
Sarah Conboy
11:22 11 Sep 22
I'm so glad I chose London Vision Clinic for my laser eye surgery. I did a lot of research before deciding on a clinic but what made me choose this one was not only their good reviews, but also the fact that they are one of the only clinics that offer SMILE instead of LASIK. SMILE is like the keyhole surgery version of laser and so the recovery is much quicker and a lot less painful. My eyes actually feel better now than they did before the surgery, and it's only been a month since I had it done! I can also see better than I could with glasses, and have had no bothersome side effects except a bit of dryness, but this is no worse than what I experienced before the surgery. Throughout the process the clinic has made me feel very looked after, from the free drinks and snacks in the waiting room to the bespoke bag they give you to keep all your post-surgery eye drops and medication in order. They really take the time to explain everything to you and make sure you get the best treatment possible, with regular follow ups and check ins. You only have one pair of eyes so it really is worth picking the best place to get your surgery done, and I really do believe that London Vision Clinic is the best.
Ella A
Ella A
11:47 10 Sep 22
Amazing experience. Incredibly friendly staff and the process was very straightforward and well explained. Couldn’t fault it and would highly recommend. Thank you!
Bernadeta Urbonaite
Bernadeta Urbonaite
13:20 09 Sep 22
I had a really good experience with London Vision Clinic.I had a Smile Laser Eye Surgery and the healing process was quick and smooth. Thank you to Professor Reinstein and all the team behind.
Kulsoom Ali
Kulsoom Ali
09:14 09 Sep 22
I’m now just over a month post op and I couldn’t recommend having laser eye surgery or London vision clinic more. I’ve had a totally faultless experience, everything was smooth and well organised. They take good care of you. Highly recommend.
Nikki Smith
Nikki Smith
15:02 06 Sep 22
I was nervous about having laser treatment, but now wish I’d done it years ago! Glenn & the entire team at the London Vision Clinic were amazing - professional, calming & experts in their field. After 30 years of not being able to see without contact lenses or glasses, I now wake up every day to 20:20 vision. It’s life changing & I wouldn’t hesitate to recommend them.
Nick Timms
Nick Timms
09:21 06 Sep 22
I have only good things to say about the team and end-end service at London Vision ClinicIt goes without saying, I was a little anxious about any op involving my eyes. But going with London Vision Clinic made me feel that I was in the best possible hands...and that's worth the investment IMO when it's your eyes.The service from the patient care team, all the experts who consulted at the surgery pre and post and of course Prof Dan Reinstein was faultless.I will be recommending London Vision Clinic to any friends who want to go down a similar path.
Caroline Seal
Caroline Seal
09:23 05 Sep 22
I had my blended laser eye surgery end of May. It has been incredibly liberating to be free from prescription glasses! I still have a way to go before my brain catches up with the surgery and return in 4 months for my next review. I recommend highly
Chesky Grassi
Chesky Grassi
17:16 04 Sep 22
Thank you so much to everyone at the London Vision Clinic (especially Glenn Carp and Vimal) who have helped me on my laser eye surgery journey. I had my surgery about 3 months ago after hearing glowing reviews from several of my friends who had surgery here a couple of years ago. I can safely say I had just as a positive experience as them and have already recommended the London Vision Clinic to my friends / family and will continue to do so.The whole experience for me has been extremely pleasant, informative and much easier and more straightforward than I ever thought it would be (and my vision is even better than what it was when I had glasses). The whole team was extremely friendly and thorough with all my pre surgery checks / ensuring I was fully aware of all the risks and what was going to happen during surgery to the surgery itself (which was very straightforward and painless!) and then making sure I was extremely comfortable and well informed of what drops I needed to put in when after my surgery. Since the day of my surgery I have already had several check ups and very much feel if I ever have any concerns (not that I have), questions or need additional eye drops the team will help me out immediately.Thank you again for everything!
David Lambeth
David Lambeth
16:08 01 Sep 22
Brilliant clinic, everything was perfectly tailored to me and I was helped with absolutely every step.The procedure itself was carried out by Prof Reinstein, who was brilliant and very very reassuring.My optometrist was Sharon, who could not have more perfectly prepared me. Everything was explained in terms I understood but still to the required depth.Besides the great people that make it a stress-free process, my vision is amazing and the aftercare is (so far) brilliant as well
Ananya Ahlawat
Ananya Ahlawat
15:22 01 Sep 22
I had an amazing experience here, I received vision correction surgery here - the procedure itself was super quick and Dr Carp talked me through the whole process which was really nice.I felt really confident in my decision - partly because the clinic explained the procedure properly. Post surgery - the clinic took really good care of me.So pleased I ended up doing this!
Taqiyah Islam
Taqiyah Islam
20:46 31 Aug 22
I'm really glad I did the ICL surgery and don't have to wear high prescription glasses or contact lenses, which dry my eyes. I was a little nervous on the day of the surgery which is natural but it was quite a quick, painless procedure, the only part that hurt was the anaesthetic injection to numb the eye but it was needed for safety too. The clinic is great and staff were kind, very helpful and reassuring in answering any questions I had throughout my journey, so that really helped with my nerves. On the day of the surgery, I felt I was in good hands and communication of the staff, surgeon was great, I felt that every step was clearly explained. The aftercare was good too.The price was very expensive but I chose the clinic because I wanted high quality treatment, as eyes are very precious. So far, my eyes feel great and I had a quick recovery. I hope that in the future, this can carry on without any problems and can enjoy my eyes for a long time.
Chloe Arries
Chloe Arries
20:03 31 Aug 22
I was a high profile patient: -6 prescription, large pupils, astigmatism and pre-existing dry eyes. Fast forward to 3 months after my ReLEx SMILE surgery, I have 20:16 vision and experienced barely any side effects.Thank you to Mr Carp, Priya, Kate and the rest of the LVC team for taking care of me and providing me with the highest quality of care!
Deborah Morgan
Deborah Morgan
09:53 28 Aug 22
The optometrist and surgeon were absolutely brilliant. The reception staff were also very good when I rang with questions/concerns. The only reason for 4 and not 5 stars is because the write ups are about a personal service but the reception area does make it feel a bit more 'high street' and I also felt that the person with me just before the surgery (going through the process etc) was just going through the motions and actually didn't realise that I was starting to get a little panicky about the procedure.
Chrissie Storkey
Chrissie Storkey
19:41 27 Aug 22
The London Vision Clinic is full of friendly, helpful staff. The surgeon, Mr. Carp, was thorough with all eye tests and checks. He made sure I understood every part of the process of my SMILE laser eye surgery, including what would happen and how to take care of my eyes after. The procedure was quick and painless, and as soon as I opened my eyes I could already see better. Was given plenty of eye drops and the aftercare is excellent, was very well taken care of and made to feel like I could ask any questions. The next morning I had near perfect vision! I would 100% recommend the London Vision Clinic, because of the positive experience I had. I'm very happy with the results I've had, and would not trust anybody else with my eyes.
Jiayi Wang
Jiayi Wang
12:08 26 Aug 22
I got my SMILE surgery here a month ago and everything went very smoothly. The optometrist and surgeon were both very professional, friendly, and made me feel at ease. They were very patient with my questions and made the experience overall really pleasant. Really happy with the results of the surgery and I highly recommend this clinic!
Liz Olver
Liz Olver
12:23 25 Aug 22
I am completely happy with all aspects of my treatment & the experience.Delighted I chose the London Vision Clinic
Phoebe Lewis
Phoebe Lewis
10:22 25 Aug 22
I had a very positive experience at London Vision Clinic. Client care and communication was excellent. The process was clearly explained. The procedure went smoothly. My vision is now great and the recovering is going entirely according to plan. I would recommend doing surgery at LVC.
Hina Pattni
Hina Pattni
08:13 25 Aug 22
I have had the Lasik Blended Laser treatment done at the London Vision Clinic. From the time I made the first phonecall to the surgery the staff have been amazing. The aftercare is also second to none. I thoroughly recommend London Vision Clinic if you are thinking about laser eye surgery.
Nika Houkes
Nika Houkes
19:26 24 Aug 22
I've had a very positive experience at this clinic. I had the SMILE procedure done, and was guided every step of the way. It's not the cheapest clinic, but you pay for quality and that's what you'll get here. If anyone I know wants eye laser surgery I would recommend this clinic.
Elsy
Elsy
12:16 24 Aug 22
I have just received my one month check up and I am so grateful for the treatment I received at the London vision clinic. My vision was so poor prior to surgery I could barely see my reflection. I was also done with the faff involved with contact lenses. The surgery was honestly life changing. My patient care coordinator Olivia organised all the appointments, Sharon and her team conducted the most comprehensive eye tests to ensure I was eligible for the surgery and Mr Glenn Carp performed the life changing surgery. 3 weeks on from my Relex Smile surgery I don’t have any dryness, halos or glares and my night vision is amazing. I thoroughly recommend London vision clinic. Yes you pay more than the high street chains but the service is so much better and it is so reassuring you have some of the top surgeons in the world working on your eyes. I also appreciate how they encourage patients to get in contact if they have any concerns post surgery. I ran out of eye drops and these were sent to me the next day. Once again London vision clinic thank you for the life changing experience.
P Bernaschina
P Bernaschina
18:55 19 Aug 22
I had a fantastic experience from the receptionists all the way up to the surgeon. Everyone was considerate, kind and professional.
Anish Aggarwal
Anish Aggarwal
09:12 19 Aug 22
Fantastic experience at this centre. The team are fantastic, follows ups great, and my vision is excellent. Couldn’t have hoped for a better result. Would thoroughly recommend.
Stevie Miller
Stevie Miller
11:16 10 Aug 22
Great experience from start to finish- wouldn’t go anywhere else
Rachael Brodie
Rachael Brodie
08:18 10 Aug 22
Great clinic and customer service. I had SMILE surgery, a month later and I see better than 2020 vision, I can’t recommend enough!
Katie Hill
Katie Hill
11:31 09 Aug 22
From start to finish the whole process with the clinic was seamless. I couldn’t have asked for a better experience. Everything is explained really well and you’re really supported throughout the whole decision making process. I had laser eye surgery in July. The procedure itself was easy, very calming and quick. Glenn was my consultant and talked to me step by step through the procedure, he made me feel at ease and comfortable. All the staff there are kind and thoughtful which gives you a really nice experience. Best thing I have ever done!
Kristina Wu
Kristina Wu
15:57 05 Aug 22
From the get go, the experience has been amazing. The team are very communicative and responsive, taking the time to answer all of my questions over email, the phone and in person.Every individual I interacted with at the clinic has been professional and friendly. I feel that they really worked with me in helping me to understand the procedure, setting expectations and making me feel comfortable/alleviated my concerns.Mr Glenn Carp was my surgeon. Again, like the rest of the team, very professional, knowledgable and approachable. In the surgery itself I really appreciated how Mr Carp basically did a running commentary of what he and the team were doing and what to expect in real time. This helped me feel more at ease.Alongside my post-surgery check ups, Mr Carp had checked in with me over text too after my appointment (which I hadn't expected) as it's not always him I see when I go to the clinic.The little things has made me feel in good hands.Highly recommend. Wish I got my surgery done sooner. I am very happy with the experience I have had with London Vision Clinic.
Jass Kang
Jass Kang
10:31 02 Aug 22
Is contuora laser surgery available in your hospital?
Annam
Annam
14:23 29 Jul 22
After extensive research, I travelled to LVC and this clinic went above and beyond, exceeding all my expectations. The professionalism from the journey throughout is outstanding. I had the pleasure of Mr Glenn Carp to conduct my surgery and he was incredibly assuring. Naturally, I was anxious/scared and Mr Carp and his wonderful staff ensured I was safe, and in good hands throughout. The surgery itself was so seamless and quick, no pain what so ever! This is a life changing procedure and I can not recommend this clinic enough. My family and friends will now be travelling to London to have their surgery done here. Lastly, a huge, huge, thank you to the entire LVC team.
Emily Wong
Emily Wong
10:31 29 Jul 22
Absolutely amazing experience, everyone is extremely nice and helpful. Especially during the procedure
David Felce
David Felce
18:55 28 Jul 22
Better than 20/20! Friendly and professional, answered all my questions and very helpful before and after the surgery
Harry Robinson
Harry Robinson
14:08 28 Jul 22
An amazing team that made the whole process super easy. From my first enquiry to the surgery they took the time to explain everything and answer all my questions. The day of the surgery was very easy, a quick procedure over in 15 minutes. The overall process was thorough and professional. I couldn't recommend highly enough.
Bronwen Steere
Bronwen Steere
12:03 27 Jul 22
Extremely efficient process. Excellent communication and very well organised. Delighted with my surgery.
Jay D
Jay D
10:07 27 Jul 22
I went to London Vision Clinic after a long search process between other laser eye surgery providers in England, they above anyone else made me feel comfortable and cared for, the risks were fully explained and screening was thorough, everyone there is very professional. I cannot reccomend them enough.From start to finish the journey is catered to you personally based on the health of your eyes and your specific needs. For example, I have chronic dry eye, so my surgeon suggested instead of LASiK, I get SMiLE. My eyes were recovered and able to see fully within a day, and although slightly drier for a while, back to their normal levels within 3 months.Every worry I had was assured, from risk of complications (everything is screened for and issues are corrected at no extra cost, although I had no complications) to personal anecdotes that had scared me. I had heard from a friend who had LASiK at another place that she attempted to call for advice after surgery and recieved no reply on the number given, so I was worried about this before going in. At London Vision Clinic after surgery it is standard that the surgeon texts you personally to make sure everything is going okay, and reminds you to take drops on schedule 😂.The whole process was smooth and efficient and all checkups were done throughly and on time to ensure I am healing properly and as close to 20/20 as possible. Although some reviews say they are expensive, they offered me a cheaper quote than the market alternative, and the price includes all follow ups. They even give you a small toy to hold during surgery as a comfort!I am very thankful to LVC staff for making this process as easy as possible and changing my life for the better. Best decision of my life :)- Jay Devlin
Penelope Richards
Penelope Richards
08:14 23 Jul 22
I am extremely satisfied with the treatment and aftercare given to me by Glenn and all the team. Communication was excellent and the whole process was first class. I enjoyed my trips from North Devon to London on the train because I knew I was well looked after when I got there. I wouldn't hesitate to recommend anyone for the surgery. Someone recommended me and I'm eternally grateful. I can now drive without issues, especially at night. I can play golf and play the piano far more easily. Not having to wear glasses after 50 years is revolutionary for me.Thanks London Vision Clinic.
Rahul Khamar
Rahul Khamar
14:54 21 Jul 22
London Vision Clinic provide a top-tier service with excellent communication, comprehensive information about the treatments and total transparency regarding payment.
rosielisatate
rosielisatate
10:58 20 Jul 22
I had the SMILE procedure and would highly recommend London Vision Clinic. After wearing glasses for two decades, it's just brilliant to be able to see! Everything went really well and I felt I was in excellent hands at each stage of the process.
Mark Tate
Mark Tate
10:18 19 Jul 22
Professor Reinstein is a genuis ! Well, everyone at the clinic has been amazing. I had a very high prescription (-13 & -12.75) and had previously been dismissed by others. From the initial calls with Rhiannon, to the assessment by Brendan & then with Professor Reinstein himself - I was assured all the way and had plenty of time to ask questions.On the day of surgery - I was very nervous, but the team were great. I wasn't the best patient (I admit) but it was amazing to have very good quality of vision later that day.I am now 4 months post surgery and my only regret was not finding out about SMILE & Professor Reinstein before !
Augustra
Augustra
08:24 19 Jul 22
4 months post surgery review- The best feeling ever having to wake up and not wear glasses/contact lenses. I was a high profile patient with -5 astigmatism in both eyes so this was a game changer. Over the 4 months my vision gradually became clearer and it’s still continuing to settle nicely. Everything about London vision clinic is beyond expectations. I highly recommend this clinic for anyone who’s considering to have their eyes lasered.
Olivia Nightingall
Olivia Nightingall
14:27 15 Jul 22
The team at the London Vision Clinic, including Dan and Amir, have been excellent. I had surgery 3 months ago and they explained everything to me in detail and made sure I felt confident about the surgery and everything involved. My eyesight is better than expected after surgery (high risk) and they've been brilliant throughout. I was nervous about the risks and did a lot of research before choosing LVC but I'm so glad I did. There aftercare has been excellent and their team are super friendly. Thanks so much!
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