Meet our Clinic Coordinators

London Vision Clinic reception areaOur Clinic Coordinators keep everything running smoothly, and help make sure you always receive the highest possible standards of service.

Also known as the London Vision Clinic’s “Air Traffic Controllers”, their aim is to ensure every patient’s administrative needs are taken care of – from re-arranging appointments or getting an insider recommendation for the best little cafe in nearby Marylebone – they walk that little extra mile for patients, every day.



“I enjoy the challenges of my job and the opportunity to meet people from all walks of life. When I’m not at work, I enjoy travelling, shopping, dancing and love watching ‘Modern Family’ and ‘Dexter’.”

Mary, our Lead Clinic Coordinator, was born in Livingstone, Zambia and grew up in Kenya and the UK. She studied Travel and Tourism and helped run a five-star exclusive lodge before joining the London Vision Clinic in 2008.


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“The clinic is truly unique in its customer care approach, and being a part of the patient journey is extremely rewarding.”

Hollie joined the London Vision Clinic in July 2013. Prior to this, she danced and acted professionally for several years, working in all forms of media – from theatre to TV and film. Originally from Southend-on-Sea, Hollie trained for 3 years in Musical Theatre and graduated in 2003. She then made the move to London, and has been living here ever since. Hollie loves working in customer service, for the opportunities to meet new people. Her interests are dining out, yoga and travelling. Hollie has island hopped from Hawaii to San Francisco, and husky sledged in Finland.



“Its such a pleasure to be able to improve peoples’ quality of life in such a dramatic way, and being able to do so with such fantastic colleagues around you.”

Lizzie moved to London in 2011 after graduating in 2010 at University of Wales Institute Cardiff. Lizzie knew that eye care was her passion following 5 years working in a high street opticians as a dispensing assistant. When not at work, Lizzie enjoys listening to music and watching rugby.


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“The detail involved in the care process is mind-blowing and I feel lucky to be a part of the patient experience. Seeing the effects the surgery can have amazes me everyday!”

Carron grew up in Cheltenham, and moved to London in 2004 to study Performing Arts. While experiencing everything the London music and dance scene had to offer, Carron worked part-time in a health and beauty clinic, and discovered how much she enjoyed the health-care environment. She joined London Vision Clinic in March 2013. Carron is also a qualified Zumba instructor and teaches regular classes. In her spare time she enjoys watching movies, eating good food and spending time with her family and friends.



“Healthcare has always been a passion of mine, but working with such skilled and genuinely nice people has just made it that bit more special”

Marianne joined London Vision Clinic in July 2013, after spending 3 years working in a Medical Clinic in Ireland. She has always been passionate about working in healthcare, and graduated in 2010 with a degree in Nutrition from the University of Surrey. Believing good food and nutrients are vital for good health, Marianne is a keen cook and loves experimenting with different ingredients and spices. When not at work she enjoys travelling to see her family and friends around the world.

Katy – Clinic Coordinator and Administrator

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“Being able to be part of such a life-changing process is both a fantastic and rewarding feeling.”

Katy joined us as a graduate in Communications and Human Development from Oxford Brookes University. Theatre is one of Katy’s biggest passions and she has been lucky enough to perform at the Sydney Opera House, whilst living in Australia. When not at work, Katy can be found either on the local dance floor or spending time at various places around the UK visiting her family.

Denise – Patient Services Coordinator


“The clinic, the patients and all the staff make me wish I had changed my career path years ago… I couldn’t be happier.”

Denise is originally from Dublin, Ireland but grew up in London. Her background has always been in customer service-based rolls including working within the jewellery industry. When not at work Denise likes to travel, take part in sporting activities but most of all spend time with her family and friends.

100% commitment to the best possible treatment for you and your eyes.

London Vision Clinic: independently rated as Excellent.

The staff make you feel relaxed about the whole procedure and it is over in minutes. Staff are always on hand to answer questions and talk you through post-operative care. Adding personal touches, like texting/calling to make sure you’re okay after surgery help make a difference.
Lucie Scott