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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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Excellent
London Vision Clinic
Based on 955 reviews
Wish I'd done it sooner! The team were a delight and the offices were lovely - clean and comfortable.

The entire process was so quick; about 2 weeks from when I made the decision to have it done to when I was in the seat having the surgery. Special shoutout to Dr Carp who was extremely patient with my pre-surgery jitters! The aftercare has also been amazing, so pleased I decided to get it done here.
I recently had SMILE laser eye surgery and the experience was incredible from start to finish. The procedure itself was quick and surprisingly comfortable, much easier than I expected. The team walked me through every step, answered all my questions, and made me feel at ease.

My vision improved almost immediately, and within a couple of days everything was crisp and clear. It’s amazing to wake up and see perfectly without glasses or contacts. The recovery was smooth with very little discomfort. It’s truly life changing!
Response from the owner:Dear Olivia, Thank you so much for sharing your experience and your incredibly kind words. We’re delighted to hear how smooth and comfortable your SMILE journey was, and it’s wonderful to know your vision improved so quickly. It really means a lot to us that you felt supported and reassured throughout. We’re thrilled it’s been life-changing for you! Best Wishes, London Vision Clinic
Fantastic. The laser eye surgery is life-changing. The clinic has the highest quality equipment and has the highest standard of cleanliness. Most importantly, it has expert surgeons.
Response from the owner:Dear Alex, Thank you so much for your kind feedback! We’re delighted to hear that your laser eye surgery has been life-changing and that you felt well supported by our team and facilities. We will be sure to pass on your wonderful feedback to the surgeons. Best Wishes, London Vision Clinic
I wanted to take my time before writing a review about my experience. It’s now been 3 months since my blended vision operation at LVC. Obviously, this is a very serious decision and a significant amount of money, but more importantly, it’s about whether the risk is worth it. In short: it was one of the best decisions I have ever made. The blended vision approach itself is a great idea — my eyes have adapted beautifully, and the result feels natural and effortless. But beyond that, I really want to highlight that LVC made a huge difference.
I’m not naïve; I understand this is a business. But the way everything is managed is incredibly professional — from the first consultation and tests, to the second consultation and follow-up tests, and then the aftercare appointments that gradually decrease as you heal. Everyone was wonderful, all the staff were great, but for me, Glenn — my surgeon — was an exceptional healer. A real healer.
It’s very scary trusting someone with your eyes and your vision. I remember the first time I met Glenn: he immediately welcomed me, calling me by my name. He already knew who I was, what I do, and what I study, which showed he had taken the time to read about me. Again, I know this is a business, but Glenn very cleverly humanizes his patients. He personalizes the relationship, befriends them in a genuine and socially intelligent way, and builds trust before even talking about the operation and expectations.
After that first meeting, I saw him again on the day of the operation. I was briefed and prepared by the staff, who were very professional, but what mattered most to me was that when I was called to the operating room, I was greeted by many faces — and of course, Glenn made sure to wave and greet me by name as if we were friends. What an amazing healer, putting someone at ease right before trusting him with their eyes.
The operation was painless and quick. Glenn’s hands and voice were very soothing throughout. Afterwards, he personally walked me to the room where my partner was waiting, and I was asked to lie down and relax.
The next morning, I returned for a quick check-up. He looked at me and said, 'Go drive!' Of course, I was nervous, constantly reaching for my nonexistent glasses on my head or face. But I healed beautifully. I even received a couple of SMS messages from Glenn checking on me. I saw him again a month later, and he confirmed that everything was healing perfectly.
The last time I went to LVC was at the 3-month milestone. Again, I had tests and a vision check with Priya, who had been the first person to meet me at the very beginning and has been a great advisor on the best options. The next morning, I received an SMS from Glenn saying he was happy to hear about my healing progress from Priya.
Overall, I’m very happy — both that I chose to have this operation and with the way I was treated as a patient. I know this is a long, story-like review — but this experience genuinely deserved it.
Response from the owner:Hi there, Thank you so much for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that your blended vision journey has been such a positive experience and that Glenn and the team were able to support you every step of the way. It’s wonderful to know you felt cared for, reassured, and well looked after throughout the process. We really appreciate your kind words. Best Wishes, London Vision Clinic
Fantastic experience with Dan and the team from start to finish. Every person I encountered during my 3-month engagement with LVC was professional and highly knowledgeable. The surgery was quick, painless and Dan made me feel at ease during then whole procedure. Recovery was pain free and full time for eyes to completely adjust has been very manageable. I would highly recommend LVC to anyone considering any type of eye surgery.
Response from the owner:Dear Jen, Thank you so much for leaving such thoughtful feedback. We’re really pleased to hear you had such a positive experience with Dan and the whole team throughout your journey. It’s wonderful to know you felt supported, at ease during your procedure, and happy with how smoothly your recovery has gone. Best Wishes, London Vision Clinic
Exceptional Experience at London Vision Clinic

From start to finish, my experience at London Vision Clinic was outstanding. The customer service was impeccable—every staff member I encountered was friendly, attentive, and genuinely caring. The clinic itself is spotless and beautifully maintained, which immediately put me at ease.

Efficiency was clearly a priority, yet never at the expense of warmth or professionalism. The procedures were carried out with expert precision and, to my relief, were completely painless. I felt supported every step of the way, with clear communication and a reassuring presence throughout.

What really sets them apart is their commitment to aftercare. The follow-up appointments were thorough and comforting, reinforcing the sense that I was in excellent hands. I wholeheartedly recommend London Vision Clinic to anyone considering vision correction—it's a place where excellence meets compassion.
Response from the owner:Dear Rachel, Wow, thank you for leaving us such a fantastic review of your experience! We are ecstatic to hear that you found our staff to be friendly, attentive and caring, and that we were able to balance efficiency and professionalism during your journey with us. We're so glad to hear that you felt supported and reassured on the day of your treatment and that we were able to manage your expectations post-operatively. We are so grateful for the recommendation of our clinic and we shall be sure to pass on your very kind words to the whole team! Best wishes, London Vision Clinic
Can’t believe I went and finally had my eyes lasered! I didn’t need to worry, the care and attention during the process was amazing, so pleased. It was over and done with so quickly and my sight is amazing!

My only bit of feedback was that the waiting time in waiting room can often be quite long.
Response from the owner:Dear Maisie, Thank you for taking the time to leave us a 5 star review, we really appreciate it! It is wonderful to hear that you received such a high level of care and attention from our team and we are grateful to you for taking the time to feedback regarding our waiting times, we will definitely take this on board to see where we can improve. Thank you for sharing your happiness with the results of your treatment! Best wishes, London Vision Clinic
Really happy with the service from The London Vision Clinic. I’m only a month in so there is still some improvement needed, which takes time, but the service was great from start to finish and Glenn Carp was fantastic. I felt like I was in safe hands. Sarah Greek
Response from the owner:Dear Sarah, Thank you for taking the time to leave us a 5 star review! We are so pleased to hear that you felt you received such great service and that you felt like you were in safe hands. We shall be sure to pass on your kind words to Glenn and the team, and we look forward to continuing to monitor your vision at the clinic! Best wishes, London Vision Clinic
I attended London vision clinic after reading online they may be able to treat higher prescriptions. I had been for 3 consultations at different clinics previously and was turned away from all 3 due to very high prescription.
I attended the initial screening, which was extremely thorough and in depth. First impressions of the clinic were fantastic; everyone I met, including the girls on reception, were super helpful and friendly.
The clinic were happy to proceed with my surgery, despite my super high prescription, they had the equipment and expertise to accommodate this. A meeting with the surgeon Glenn and my surgery date was booked, the booking process was extremely easy and accommodating; taking into consideration my commute and distance from the clinic.
I met with Glenn; who was an expert. He answered all of my questions and took his time to make sure I fully understood everything.
On the day of surgery I was very anxious. The whole team went above and beyond to calm and reassure me. Glenn was an absolute diamond during surgery, reassuring, calming and gentle. It was so much easier than I anticipated. He contacted me the night of surgery to ensure everything was which I thought was a lovely touch and was very reassuring to know I could contact him if needed.
I’m now 4 months post laser and my results are absolutely life changing. My surgery was a huge success and I’m now glasses free, something I never thought was possible.
The aftercare has been great and my healing process has been pretty straight forward.
I cannot recommend London vision clinic enough. One of my favourite things about the process is how personal it all was. Each appointment I have attended has never felt rushed or like a ‘conveyor belt’ of patients. They really care about their patients. I advise anyone wanting a personal, high quality, professional experience to check this clinic out.
Response from the owner:Dear Amie, Wow, thank you for taking the time to leave us such a positive and comprehensive review of your experience, we really appreciate it! We pride ourselves on our thorough screening assessments, and we're so glad to hear that you found our team to be friendly, helpful and accommodating. We're so pleased to hear that you felt calmed and reassured on the day of your procedure and it is absolutely wonderful to hear of the life-changing impact the treatment has had on your daily life. We are most grateful for the recommendation of our clinic and we shall be sure to pass on your incredible comments to Glenn and the team! Best wishes, London Vision Clinic
I had an excellent experience with the clinic. The team was fantastic—very professional and thorough throughout the entire process. They conducted multiple tests to ensure everything was perfect, leaving nothing to chance. I felt completely safe and confident that I was in the best hands. Highly recommend their services!
Response from the owner:Dear Rebecca, Wow, thank you for leaving us such a fantastic review! We are so pleased to hear that you found our team to be professional and thorough throughout your journey with us, and that you felt confident and in safe hands. We are very grateful for the recommendation of our clinic and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic