The next best thing to first-hand experience is the experience of others.
Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.
Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.
Patient Video Reviews
We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.
gina pieri
2 weeks ago
My experience with London Vision Clinic has been excellent. All of the staff have been professional and friendly, ensuring all my needs were met. The nursing, surgical and ophthalmology team showed clinical excellence, while being patient and supporting me through the procedure and the assessment and aftercare process. The team at reception were friendly, and my patient co-ordinator Meghan went above and beyond finding appointments that fit round my busy schedule. The clinic is easily accessible and well presented. The surgery has been life changing, and I would recommend the clinic to anyone considering it.
Response from the owner:Dear Gina,
Thank you for taking the time to share such a detailed and generous review. We’re delighted to hear that your experience with us has been so positive and that you felt well supported by every part of the team.
It’s wonderful to know that the care you received helped make the process smooth and that your outcome has been life-changing. We’ll be sure to pass your kind words on, especially to Meghan.
Thank you again for your recommendation and for choosing London Vision Clinic.
Best wishes,
London Vision Clinic
Thank you for taking the time to share such a detailed and generous review. We’re delighted to hear that your experience with us has been so positive and that you felt well supported by every part of the team.
It’s wonderful to know that the care you received helped make the process smooth and that your outcome has been life-changing. We’ll be sure to pass your kind words on, especially to Meghan.
Thank you again for your recommendation and for choosing London Vision Clinic.
Best wishes,
London Vision Clinic
Simon Lewis
2 weeks ago
Very welcoming staff the second you arrive. Everything was explained in a great and easy to understand way. The experience so far has been amazing ….
Response from the owner:Dear Simon,
Thank you for your kind feedback. We’re really glad to hear you felt welcomed from the moment you arrived and that everything was explained clearly. It’s lovely to know your experience so far has been such a positive one.
Best wishes,
London Vision Clinic
Thank you for your kind feedback. We’re really glad to hear you felt welcomed from the moment you arrived and that everything was explained clearly. It’s lovely to know your experience so far has been such a positive one.
Best wishes,
London Vision Clinic
Sabir Shahid
3 weeks ago
Very helpful
Response from the owner:Dear Sabir,
Thank you for taking the time to leave a 5-star review. We really appreciate your feedback.
Best wishes,
London Vision Clinic
Thank you for taking the time to leave a 5-star review. We really appreciate your feedback.
Best wishes,
London Vision Clinic
Dariya Konurbaeva
3 weeks ago
When it comes to eye surgeries, everyone always says, “I wish I’d done it earlier” - and while I understand that now, I’m genuinely glad I waited until I found London Vision Clinic. From my very first interaction, I felt confident that I was in the right place.
My patient coordinator, Kate O’Brien, and her colleagues did an outstanding job throughout the entire process. They provided clear and thorough information at every step, keeping me exceptionally well-informed, which made the experience feel calm and reassuring from start to finish.
Dr. Glenn Carp and the whole team were incredibly caring and professional. The SMILE procedure itself was over faster than I could have imagined. During recovery, the clinic staff regularly checked in on me and were always available if I had any questions, so I felt consistently supported and well taken care of.
As many others have mentioned - and I can now fully agree - my SMILE surgery was truly life-changing. Despite the large number of patients they see, London Vision Clinic always made me feel like their top priority every time I walked through the door. I couldn’t recommend them more highly.
My patient coordinator, Kate O’Brien, and her colleagues did an outstanding job throughout the entire process. They provided clear and thorough information at every step, keeping me exceptionally well-informed, which made the experience feel calm and reassuring from start to finish.
Dr. Glenn Carp and the whole team were incredibly caring and professional. The SMILE procedure itself was over faster than I could have imagined. During recovery, the clinic staff regularly checked in on me and were always available if I had any questions, so I felt consistently supported and well taken care of.
As many others have mentioned - and I can now fully agree - my SMILE surgery was truly life-changing. Despite the large number of patients they see, London Vision Clinic always made me feel like their top priority every time I walked through the door. I couldn’t recommend them more highly.
Response from the owner:Dear Dariya,
Thank you for sharing such a considered and generous review. We’re delighted to hear that from your very first interaction you felt confident and reassured in your decision, and that the care and communication throughout your journey helped make the experience feel calm and well supported.
It’s wonderful to know that the team — from Kate, your Patient Care Coordinator, through to Mr Carp and the clinical staff — made you feel informed, cared for, and genuinely prioritised at every stage. We’re also very pleased to hear how smoothly your procedure and recovery went, and how positively the outcome has impacted you.
Thank you for your trust and your very high recommendation — feedback like this truly means a great deal to everyone at London Vision Clinic.
Best Wishes,
London Vision Clinic
Thank you for sharing such a considered and generous review. We’re delighted to hear that from your very first interaction you felt confident and reassured in your decision, and that the care and communication throughout your journey helped make the experience feel calm and well supported.
It’s wonderful to know that the team — from Kate, your Patient Care Coordinator, through to Mr Carp and the clinical staff — made you feel informed, cared for, and genuinely prioritised at every stage. We’re also very pleased to hear how smoothly your procedure and recovery went, and how positively the outcome has impacted you.
Thank you for your trust and your very high recommendation — feedback like this truly means a great deal to everyone at London Vision Clinic.
Best Wishes,
London Vision Clinic
Jin Rooms
4 weeks ago
This has been a fabulous experience from beginning to the end. The professionalism of every person i have dealt with has been exceptional. From receptionist to the surgeon. Naturally this could be a little nerve racking ( it is your eyes after all) but the operation day itself was very calm, professional and very quick. absolutely zero pain and discomfort. Recovery has gone well and the follow up meetings were helpful and quick. I would thoroughly recommend the London Vision Clinic on Harley Street to anyone who is thinking of changing their life and having eye surgery. Thank you to all of the staff who were involved in my experience. Jeanette Rooms
Response from the owner:Dear Jeanette,
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that your experience felt calm, professional, and reassuring from start to finish — especially on the day of surgery, which we know can feel daunting.
It’s lovely to know that both the procedure itself and your recovery went smoothly, and that the follow-up care was helpful and efficient. Your recommendation means a great deal to everyone here, and we’ll be sure to pass your kind words on to the whole team.
Thank you again for trusting us with your care.
Best wishes,
London Vision Clinic
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that your experience felt calm, professional, and reassuring from start to finish — especially on the day of surgery, which we know can feel daunting.
It’s lovely to know that both the procedure itself and your recovery went smoothly, and that the follow-up care was helpful and efficient. Your recommendation means a great deal to everyone here, and we’ll be sure to pass your kind words on to the whole team.
Thank you again for trusting us with your care.
Best wishes,
London Vision Clinic
Francis D
1 month ago
It was an extremely smooth process from start to end, highly skilled and professional and great at what they do.
Response from the owner:Dear Francis,
Thank you for your kind feedback and 5* review. We’re really pleased to hear that you found the process smooth from start to finish and felt confident in the professionalism and expertise of the team. Thank you again.
Best Wishes,
London Vision Clinic
Thank you for your kind feedback and 5* review. We’re really pleased to hear that you found the process smooth from start to finish and felt confident in the professionalism and expertise of the team. Thank you again.
Best Wishes,
London Vision Clinic
Chloe Young
1 month ago
I can honestly say that having laser eye surgery at London Vision Clinic has been one of the most life-changing decisions I’ve ever made.
The results are truly unbelievable—I wake up every morning in awe of how clear the world looks.
I am beyond grateful to Professor Reinstein who carried out my surgery and the entire team - everyone made me feel so safe throughout the process, answering all my questions along the way.
If you’re considering having surgery, don’t wait! My only regret is not doing it sooner!
Thank you LVC.
The results are truly unbelievable—I wake up every morning in awe of how clear the world looks.
I am beyond grateful to Professor Reinstein who carried out my surgery and the entire team - everyone made me feel so safe throughout the process, answering all my questions along the way.
If you’re considering having surgery, don’t wait! My only regret is not doing it sooner!
Thank you LVC.
Response from the owner:Dear Chloe,
Thank you for sharing such an uplifting review. It’s wonderful to hear how profoundly your vision has improved and how positively it’s impacted your day-to-day life.
We’re especially pleased that you felt safe, supported, and well informed throughout the process, and we will be sure to pass your kind words on to Professor Reinstein and the wider team.
Thank you for trusting us with your care — we’re delighted to have been part of such a life-changing decision.
Best Wishes,
London Vision Clinic
Thank you for sharing such an uplifting review. It’s wonderful to hear how profoundly your vision has improved and how positively it’s impacted your day-to-day life.
We’re especially pleased that you felt safe, supported, and well informed throughout the process, and we will be sure to pass your kind words on to Professor Reinstein and the wider team.
Thank you for trusting us with your care — we’re delighted to have been part of such a life-changing decision.
Best Wishes,
London Vision Clinic
Aathi Jerlad
1 month ago
Great customer service.Surgery went well. The whole procedure was well explained
Response from the owner:Dear Aathi,
Thank you for taking the time to share your experience. It’s great to hear that our team’s customer service, clear explanations, and care made the process feel smooth for you. We will make sure to pass your feedback on to the teams.
Best Wishes,
London Vision Clinic
Thank you for taking the time to share your experience. It’s great to hear that our team’s customer service, clear explanations, and care made the process feel smooth for you. We will make sure to pass your feedback on to the teams.
Best Wishes,
London Vision Clinic
Marcus Faure
2 months ago
Couldn’t recommend London vision clinic more. Great service and looked after us v well
Response from the owner:Hi Marcus,
Thank you so much for your kind review. We're delighted to hear you felt well looked after and had a great experience with us. We really appreciate your recommendation — it means a lot to the whole team.
Best Wishes,
London Vision Clinic
Thank you so much for your kind review. We're delighted to hear you felt well looked after and had a great experience with us. We really appreciate your recommendation — it means a lot to the whole team.
Best Wishes,
London Vision Clinic
Puvana Ramarajaha
2 months ago
Great service - I cannot fault the experience or the service and am satisfied with the outcome from the procedure. I would highly recommend this place to anyone!
Response from the owner:Hi Puvana,
Thank you so much for your lovely feedback. We're really pleased to hear that you couldn’t fault the experience and that you’re satisfied with your outcome — that means a great deal to the whole team.
We truly appreciate your recommendation, and it’s wonderful to know you felt so well looked after throughout your journey with us.
Best Wishes,
London Vision Clinic
Thank you so much for your lovely feedback. We're really pleased to hear that you couldn’t fault the experience and that you’re satisfied with your outcome — that means a great deal to the whole team.
We truly appreciate your recommendation, and it’s wonderful to know you felt so well looked after throughout your journey with us.
Best Wishes,
London Vision Clinic
