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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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Excellent
London Vision Clinic
Based on 908 reviews
Very happy with the service, all aspects explained perfectly, all tests very rigorous. Being able to read my phone and music without glasses on stage has been a revalation, I'm 3 months in and although still some adjustments going on with my eyes and brain there is constant improvement and I'm very happy with the results. (this was all explained to me and I understand it's not total immediate perfection, but everything progressing well) Lovely polite kind people at every level and they happily accommodated by turning up and hour late for an appointment.
I experienced a great customer service with a clear timetable from the initial check-up to the subsequent surgery, including when medication was needed, which was very convenient for me. And have recovered well from the follow up check up.
Response from the owner:Dear Ava, Thank you for leaving us a 5 star review! It is wonderful to hear that you had such a great customer service experience with us and we shall be sure to pass on your great feedback to the team. We hope you are enjoying your improved vision! Best wishes, London Vision Clinic
I had laser surgery to correct my vision due to ageing nine years ago. I was told that given my age at the time (56), I shouldn't need the operation again. Unfortunately, that's not the case and I now need surgery again! Apart from that the operation was effective for a good eight years.
Response from the owner:Dear Marc, Thank you for taking the time to leave us a review, we are grateful for all feedback from our patients. As the eye is a living organ, changes can occur over time. This means that a patient may need further treatment or to wear glasses again at some point after surgery, which is all discussed in a patient's pre-operative assessment. We can see that the team has reached out to you to organise a review of your vision and we hope to see you in the clinic again soon to see what enhancements can be made! Best wishes, London Vision Clinic
I am delighted with the outcome of my procedure - but most importantly, I have felt safe and cared for by a brilliant team. The whole experience from first conversation to aftercare could not have been better. Thank you!
Response from the owner:Dear Kate, Thank you for leaving us such a lovely review! We are so glad to hear that you felt safe and cared for by our staff and it is wonderful to hear of your happiness with the results of your treatment. We shall be sure to pass on your very kind words to the team who will really appreciate it! Best wishes, London Vision Clinic
Very professional clinic.
Response from the owner:Dear Martin, Thank you for taking the time to leave us a 5 star review, we are most grateful! We are glad to hear that you found our team to be so professional and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
Delighted with the outcome following cataract replacements. The standard or care prior, during and post operation has been of the highest standard, from the surgeon to the reception staff and everyone at the clinic. Would highly recommend.
Response from the owner:Dear Alan, Thank you for leaving us such a wonderful review! We are so glad to hear that you received such a high standard of care throughout your journey with us and we are very grateful for the recommendation of our clinic. We shall be sure to pass on your fantastic feedback to the team! Best wishes, London Vision Clinic
I am delighted with the outcome of my ICL surgery at the London Eye clinic. Having worn glasses since the age of 3, I know have 20/20 vision. The team were extremely thorough in all aspects of my treatment, with several appointments before and an ongoing program of follow-up checks. All appointments have been conveniently scheduled and I have been seen promptly and on time. Every member of staff has been extremely helpful and knowledgeable and I would not hesitate to recommend their services to others. One very happy customer!
Response from the owner:Dear Grainne, Thank you for leaving us such a great review, we really appreciate it! We pride ourselves on our thorough suitability screenings and we are so glad to hear that you found our team to be helpful and knowledgeable. We are very grateful for the recommendation of our clinic and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
The London Vision Clinic is a fantastically well run
efficient & quite brilliant operation
From reception to coordinators nurses & optometrists to the surgeons every part of my journey has always been faultless.
Thank you to Dan Reinstein for giving me better than 20/20 vision an absolute miracle!
Response from the owner:Dear Richard, Thank you for taking the time to leave us such a positive review! We are so pleased to hear that you received such a faultless and efficient service throughout your journey with us. It is wonderful to hear of your happiness with the results of your treatment and we shall be sure to pass on your kind comments to Prof Reinstein and the team! Best wishes, London Vision Clinic
Cannot recommend LVC enough after my wonderful experience at the clinic!
I had ReLEx SMILE surgery 3 months ago, and it was the best decision I ever made. Having been told for years that I could never have laser surgery as I have dry eyes, it took 18 months of diagnostic tests (and a referral), but the wonderful professionals at LVC managed the seemingly impossible. Now, 3 months post surgery, my recovery is going very well and I'm extremely happy with the results!
From the detailed initial tests and futuristic diagnostic equipment, to the surprisingly quick surgery (which took mere minutes, after 15-20 minutes of preparations) and amazing aftercare and attention throughout the process, everything was done professionally and to the highest standards I've not seen in any other hospitals or eye clinics. All staff - from reception to surgery team - are friendly, knowledgeable, professional and very patient. Huge thanks to Mr Glenn Carp for his expertise, diligence and the work that that the entire team do!
If anyone is considering laser surgery and has high prescription or any underlying condition, they should definitely get a second opinion from the specialists at the LVC.
Response from the owner:Dear Maria, Wow, thank you for taking the time to leave us such a comprehensive and positive review! We pride ourselves on our thorough assessments and innovative technology, and we're so glad to hear that we were able to achieve a successful result for you. We are pleased to hear that you found our team to be professional, patient and knowledgeable, and that you felt supported throughout your time with us. We are most grateful for the recommendation of our clinic and it is wonderful to hear of your happiness with the results of your treatment! Best wishes, London Vision Clinic
London Vision Clinic have been exceptional right from the start. The comprehensive tests they carried out reassured me that they are comitted to achieving the best results. The team is supportive and always willing to address any queries. Thank you for the experience!
Response from the owner:Dear Abdul, Thank you leaving us a 5 star review! We pride ourselves on our comprehensive screening assessments and we are so pleased to hear that you had such an exceptional experience with us. We are glad to hear that you found our team to be supportive and informative, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic