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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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Excellent
London Vision Clinic
Based on 891 reviews
From initial consultation to surgery and aftercare the experience was 5 stars.so very happy with the outcome and ability to read and see without glasses.Thank you to Professor Dan Reinstein and the whole team for making the difference.
Highly recommended and wish I had done it sooner
The whole process from start to finish plus the aftercare was thorough and excellent throughout. Everything was explained, never felt rushed, all questions answered, all worries and concerns eliminated. I am absolutely delighted with the end results and my new vision - game changing, life changing... thank you so much!
I was a high prescription and completely dependent on glasses to see anything clearly I couldn't see any letters on the Snellen chart without glasses. I recently had Relex SMILE surgery at the London Vision Clinic, and it was one of the best decisions I’ve ever made.
The staff were incredibly friendly, reassuring and professional. Every single person I interacted with made me feel comfortable, informed and cared for.
What really stood out to me was the depth and precision of the diagnostic testing. The clinic uses advanced technology and they discovered aspects of my eye health that I had never been told about before, even after 10 years of eye exams elsewhere. They ran tests on my eyes at every visit.
The surgery itself was only about 5 minutes long, and I felt supported every step of the way. My recovery has gone extremely well. No dry eyes, no vision aberrations and my vision is already significantly improved.
A huge thank you to Professor Reinstein and the entire team for the work that they do. If you’re someone with a high prescription like I was or have been previously told your prescription cannot be treated by laser, you should definitely come to London Vision clinic for their opinion.
Response from the owner:Dear Adam, Wow, thank you for taking the time to leave us such a detailed review, we really appreciate it! We are so glad to hear that your found our staff to be friendly, reassuring and professional, and that you felt comfortable and cared for throughout your journey with us. We pride ourselves on our thorough testing and advanced technology, and it is wonderful to hear of your happiness with the results of your treatment. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your fantastic feedback to Prof Reinstein and the team! Best wishes, London Vision Clinic
I can't say anything but positives regarding the treatment I had at the London Vision Clinic. My laser eye surgery went perfectly, and they really took care of everything, over and above what I was expecting. Definitely recommended.
Response from the owner:Dear Marco, Thank you for leaving us a 5 star review, we are most grateful! We are so pleased to hear that we were able to exceed your expectations and that you had such a positive experience with us. We really appreciate the recommendation of our clinic and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
I cannot speak highly enough about the staff, the facilities, and the service. From start to finish everything was excellent.

My SMILE surgery was performed by Glenn, who every step of the way was amazing; he was highly informative in my pre surgery appointment, thoroughly explaining every step of the procedure, post care, and any questions that I had. I also thought it was a lovely touch that he sent me a follow up message to see how I was doing post surgery.

The surgery itself was performed flawlessly, both Glenn and the rest of the team during the surgery were excellent. I didn't experience any pain during or after my surgery, and followed the post eye drop schedule to the letter. I also didn't experience any dry eye issues.

I also saw doctors Zahir, Darshak, and Emma for my pre or post surgery review appointments. All three of them were fantastic.

And last but by no means least, Kate was extremely helpful with arranging my appointments and Timothy and Lucy were both highly efficient in sending e-mails to me.

If and when my eyes do deteriorate, due to aging, I will definitely be coming back here. Have also recommended the London Vision Clinic to all my friends and family.
Response from the owner:Dear Xoán, Wow, thank you for taking the time to leave us such a candid and comprehensive review of your experience! We are so glad to hear that you felt informed and supported throughout your journey with us, and that you had such a positive experience on the day of your treatment. We pride ourselves on our pre-operative and post-operative care and communication, and it is wonderful to hear such fantastic comments about our staff. We are so grateful for the recommendation to your friends and family, and we shall be sure to pass on your incredible feedback to Glenn, Zahir, Darshak, Ema, Kate, Timothy, Lucy, and the rest of the team! Best wishes, London Vision Clinic
A very professional, friendly service.
Thank you.
Response from the owner:Dear Gordon, Thank you for taking the time to leave us a 5 star review, we are most grateful! We are glad to hear that you experienced such a professional and friendly service with us, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
Can’t recommend highly enough the whole team at London Vision Clinic. Had a LASIK procedure 10 days ago and was taken care of from start to finish impeccably by each member of staff I came across. My procedure and after care has been a complete success. Thank you everybody, especially Dr. Glenn Carp who was Opthalmic surgeon.
Response from the owner:Dear Jeannie, Thank you for taking the time to leave us such a fantastic review! We are so glad to hear that you felt so well taken care of by the team and it is wonderful to hear of your happiness with the results of your treatment. We really appreciate the recommendation of our clinic and we shall be sure to pass on your thanks to Glenn and the team! Best wishes, London Vision Clinic
Had smile done with Glenn in December. 4 months later no problems everything seems to be perfect.
Response from the owner:Dear Fahad, Thank you for leaving us a 5 star review, we really appreciate it! We are so glad to hear of your happiness with the results of your treatment and we shall be sure to pass on your great feedback to Glenn and the team! Best wishes, London Vision Clinic
After a lifetime of navigating the world with sight in only one eye, having lost my right eye at the age of 17 due to a workplace accident without eye protection, the prospect of cataract surgery on my remaining eye at the age of 67 filled me with trepidation. As my sight in my left eye diminished significantly over the past four years due to a developing cataract, simple tasks like driving at night became increasingly uncomfortable.

I researched very carefully to choose a surgeon and clinic with a resumé that instilled complete confidence. The London Vision Clinic was my ultimate choice, renowned for their expertise in complex cataract surgeries and their pioneering advancements in eye surgery. I decided to have a multifocal lens implanted, understanding that the risk involved was comparable to a standard lens replacement, and I'm thrilled with the outcome.

It has now been five weeks since my surgery, and following an eye test yesterday, my vision in my left eye is a remarkable 20/20 – an outcome that has far exceeded my highest expectations. This newfound clarity has already made a significant positive impact on my daily life.

In conclusion, I can unequivocally assure anyone considering this procedure that you will feel absolutely nothing during the surgery, nor will you see anything. Should you harbour any anxieties whatsoever, I wholeheartedly recommend the London Vision Clinic. Their follow-up care is exceptionally well-managed, and the professionalism of the entire team is truly a perfect 10/10. Thank you, LVC, for giving me back a quality of life I thought was no longer possible.

Steve McConnell
Response from the owner:Dear Steve, Wow, thank you for taking the time to leave us such a comprehensive and positive review, we really appreciate it! We are so glad to hear that you found our staff to be so professional and that you felt reassured throughout your time with us. We are pleased to hear that you had such a positive experience on the day of your treatment and it is wonderful to hear of your happiness with the results of your procedure. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your incredibly kind words to the whole team! Best wishes, London Vision Clinic
After a poor experience with another surgeon, I then found London vision clinic and they were brilliant from start to finish. I would highly recommend them to anyone considering eye surgery. I am so glad I got mine done and wish id have done it sooner. Thank you.
Response from the owner:Dear Emma, Thank you for taking the time to leave us such a positive review, we really appreciate it! We are so glad to hear that you had such a brilliant experience with us and we are very grateful for the recommendation. We shall be sure to pass on your wonderful comments to the team! Best wishes, London Vision Clinic