Your Service From London Vision Clinic: authentic relationships that last a lifetime
We base authentic relationships on respect, trust, and sincerity. We chose this path because it makes our patients feel good.
First class service throughout the entire procedure with first class result. Professor Reinstein and his colleagues could not have done a better job. Many Thanks. — Dawn L., Radiographer, from Sittingbourne , Kent
Professionalism from beginning to end
One of the best expressions of our commitment to authentic service is our patient education consultant. You will notice the difference from the first phone call to your initial laser eye surgery screening, right through to your aftercare.
I would like to thank Dr. Dan and the whole team for making my eye surgery a pleasurable experience! — Joanne P., Freelance Management Consultant, from East Grinstead, West Sussex
At London Vision Clinic, you have a single point of contact for all of your needs with us. Our knowledgeable patient care coordinators will help you arrange appointments, answer your questions, and provide ongoing support throughout your relationship with us.
This is the most professionally run clinic I have ever attended. However, it also had the most relaxed and friendly staff. — Julie H., Retired, from Port St. Mary, Isle Of Man
Sticking by you day in and day out
Our optometrists’ refreshingly friendly dispositions match their knowledge and expertise in laser eye surgery assessment and aftercare.
London Vision Clinic has done everything to exceed my expectations. The staff is extremely helpful and enthusiastic about what they do. Prof. Reinstein is a genius and lives up to a most deservedly excellent reputation. — Sven P., Software Developer, West Byfleet, Surrey
You will be on first name basis with our clinical team, whose eagerness to listen and willingness to help will become the standard by which you will judge other health care providers.
The service has been handled from start to finish with total professionalism, first class care and meticulous attention to detail. It has also been totally painless, and in my experience, nothing short of an outstanding service. — Simon M., Director of a property investment company, from Marlow, Buckinghamshire
Patient appreciation evenings
Not only will you enjoy your routine visits to the clinic, many of our patients accept our invitations to our regular evening patient parties, from our now famous summer barbecue to our much-anticipated festive season open house. We hold three to four events a year, more so, many patients take part in “Dr Dan’s Jazz Evenings” held monthly at the 606 Club in Chelsea, London.
The staff are truly passionate about the clinic and it comes through in the superior customer service. — Candace W., from London
Our patients value service
Prof. Reinstein and his magical team have totally changed my life. After 40 years of wearing glasses and contacts, I can see unaided. I was a difficult prescription but the fantastic equipment they have overcame this. I can never thank them enough! — Yvonna A., Project Manager, Telford, Shropshire
I was very impressed with the level of service throughout, which continued to the aftercare. — Andrea S., Primary Teacher, Epsom , Surrey
The procedure was quick and painless. After 20 minutes or so of the laser surgery, I was led into a darkened room for a surprise massage. A very nice touch indeed and well appreciated. — Carlos D., Computer Programmer, from Kingston, Surrey