Meet our administration and management team

Our Administration and Management team are passionate about providing a polite, thorough and professional service, and keeping everything running smoothly within the Clinic. They ensure the highest possible standards of patient care, clarity and accuracy in all relevant paperwork, and an excellent overall experience for every visitor to the clinic.

The staff make you feel relaxed about the whole procedure and it is over in minutes. Staff are always on hand to answer questions and talk you through post-operative care. Adding personal touches, like texting/calling to make sure you’re okay after surgery help make a difference.
Lucie Scott

Hetal – Clinic Administrator

Hetal – Clinic Administrator

Hetal was born and raised in North London. She graduated from the University of East London having completed a Communication Studies degree in 2004. Since then she has worked within the cosmetic industry before finally making the jump across to the London Vision Clinic back in 2009. In her spare time Hetal loves taking care of her beautiful dog Jessie and other array of pets, spending her free time with friends and family whilst making plans for her next holiday abroad.

“It is not often that you find a place to work where it feels like you’re amongst friends working to achieve the same goals. The London Vision Clinic has provided me with the opportunity to make good friends where we are able to work hard and play hard when the time allows.”
Hetal

Bhadra – Clinic Administrator

Bhadra – Clinic Administrator

Bhadra was born and bred in North London. Her employment background has been Sales and Customer Services. In her spare time, she loves to watch movies and do Yoga – but these days only gets time for playing with her two daughters. Bhadra holds two staff records within the London Vision Clinic.

“I had my treatment here in 2004, I remember waking up the next day with the biggest smile on my face knowing I don’t have to reach out for my glasses. It was an amazing feeling. It makes me feel so proud knowing I work with a team that gives this feeling to so many other patients.”
Bhadra

Kate – Clinic Manager

Kate – Clinic Manager

Kate grew up in Guildford, Surrey and graduated in Psychology from Swansea University. After graduating she took four months out to train as a Ski Instructor in Canada. In her spare time, she enjoys eating out, socializing with friends and family and long country walks with her boxer/ lab pup!

“I love working at the London Vision Clinic with such a diverse and unique group of people. Every day is different and thoroughly enjoyable.”
Kate

Cindy – Clinic Administrator

Cindy – Clinic Administrator

Cindy works 3 days a week behind the scenes and is part of the admin team. Having worn glasses since she was 10 and then needing glasses for reading – she had surgery for blended vision over thirteen years ago and still marvels about how it has changed her life.

“I had surgery for blended vision thirteen years ago and it changed my life. I can see when I swim/scuba dive. I still marvel at how wonderful it is to have had it done”
Cindy

Lucy – Director of Operations

Lucy – Assistant Clinic Manager

Originally from London, Lucy grew up in Belfast, Northern Ireland. Having graduated from the University of Nottingham with a degree in Psychology in 2013, Lucy has worked in the health sphere ever since. Lucy loves socialising with friends, watching movies and travelling – when she’s not at work, she’s happiest backpacking around the world and making new friends.

“I never thought I would find a job that I truly love, from seeing the life-changing effects surgery has to socialising with my amazing colleagues. It’s exciting to walk into work and know that each day will be different!”
Lucy

Chloe – Head of Marketing

Chloe – Marketing Assistant

I moved to London from rural Lincolnshire in 2013 to earn my Marketing degree. Before joining London Vision Clinic in 2017, I worked a ski season in the French Alps plus a bit of gap-year-cliche travelling.

I’m lucky enough to really enjoy my work and the variety each day brings. I spend my time here being creative and improving the patient experience we deliver.

Outside of work, you will usually find me at one of London’s lively food markets, chasing happy hour in a cocktail bar, and at live music events! I recommend signing up to Sofar Sounds if you love live music – you get to see upcoming music artists perform in and around secret locations in London and other cities worldwide.