Meet our administration and management team

Our Administration and Management team are passionate about providing a polite, thorough and professional service, and keeping everything running smoothly within the Clinic. They ensure the highest possible standards of patient care, clarity and accuracy in all relevant paperwork, and an excellent overall experience for every visitor to the clinic.

The staff make you feel relaxed about the whole procedure and it is over in minutes. Staff are always on hand to answer questions and talk you through post-operative care. Adding personal touches, like texting/calling to make sure you’re okay after surgery help make a difference.
Lucie Scott

Bethany – Clinic Manager

Bethany – Clinic Manager

Bethany grew up in Norfolk, and spent four years in Australia whilst studying at the University Of Queensland. She loves to travel – but, for now, if you don’t find her at London Vision Clinic, you’ll find her in the Kitchen cooking at home!

“I’ve never walked into a working environment that I felt so proud to be a part of. I get to see people’s lives change for the better every day!”
Bethany

Kate – Clinic Manager

Kate – Clinic Manager

Kate grew up in Guildford, Surrey and graduated in Psychology from Swansea University. After graduating she took four months out to train as a Ski Instructor in Canada. In her spare time she enjoys eating out, socializing with friends and family and long country walks with her boxer/ lab pup!

“I love working at the London Vision Clinic with such a diverse and unique group of people. Every day is different and thoroughly enjoyable.”
Kate

Katy – Assistant Clinic Manager

Katy – Assistant Clinic Manager

Katy joined us as a graduate in Communications and Human Development from Oxford Brookes University. Theatre is one of Katy’s biggest passions and she has been lucky enough to perform at the Sydney Opera House, whilst living in Australia. When not at work, Katy can be found training for her next marathon and spending time with her young family.

“Being able to be part of such a life-changing process is both a fantastic and rewarding feeling.”
Katy

Hetal – Clinic Administrator

Hetal – Clinic Administrator

Hetal was born and raised in North London. She graduated from the University of East London having completed a Communication Studies degree in 2004. Since then she has worked within the cosmetic industry before finally making the jump across to the London Vision Clinic back in 2009. In her spare time Hetal loves taking care of her beautiful dog Jessie and other array of pets, spending her free time with friends and family whilst making plans for her next holiday abroad.

“It is not often that you find a place to work where it feels like you’re amongst friends working to achieve the same goals. The London Vision Clinic has provided me the opportunity to make good friends where we are able to work hard and play hard when the time allows.”
Hetal

Lucy – Assistant Clinic Manager

Lucy – Assistant Clinic Manager

Originally from London, Lucy grew up in Belfast, Northern Ireland. Having graduated from the University of Nottingham with a degree in Psychology in 2013, Lucy has worked in the health sphere ever since. Lucy loves socialising with friends, watching movies and travelling – when she’s not at work, she’s happiest backpacking around the world and making new friends.

“I never thought I would find a job that I truly love, from seeing the life-changing effects surgery has to socialising with my amazing colleagues. It’s exciting to walk into work and know that each day will be different!”
Lucy

Grace – Clinic Administrator

Grace – Clinic Administrator

Originally from the West Midlands, Grace has worked in the medical field since leaving school. She enjoys keeping fit by doing regular reformer Pilates classes and is a keen horse rider competing whenever she is outside of London.

“I had my surgery with Professor Reinstein in January 2018 and I was so wowed by the whole experience everyone in my family with glasses instantly booked themselves in jealous of my new eyes!”
Grace

Cindy – Clinic Administrator

Cindy – Clinic Administrator

Cindy works 3 days a week behind the scenes and is part of the admin team. Having worn glasses since she was 10 and then needing glasses for reading – she had surgery for blended vision over thirteen years ago and still marvels about how it has changed her life.

“I had surgery for blended vision thirteen years ago and it changed my life. I can see when I swim/scuba dive. I still marvel at how wonderful it is to have had it done”
Cindy

Bhadra – Clinic Administrator

Bhadra – Clinic Administrator

Bhadra was born and bred in North London. Her employment background has been Sales and Customer Services. In her spare time she loves to watch movies and do Yoga – but these days only gets time for playing with her two daughters. Bhadra holds two staff records within the London Vision Clinic.

“I had my treatment here in 2004, I remember waking up the next day with the biggest smile on my face knowing I don’t have to reach out for my glasses. It was an amazing feeling. It makes me feel so proud knowing I work with a team that gives this feeling to so many other patients.”
Bhadra

Ruth – Diary Manager

Ruth – Diary Manager

Having moved to London in February 2017 and joining the team here shortly after, Ruth moved from Perth, Western Australia where she grew up. She enjoys exploring the UK and loves how much of Europe is on her doorstep. When she is not travelling to new places, she can be found training for her next race!

“I had my surgery recently with Mr Carp and it is so fantastic to be glasses-free! From beginning to end, everyone was so supportive”
Ruth

Chloe – Marketing Assistant

Chloe – Marketing Assistant

After moving to London in 2013, Chloe studied her degree in Marketing Communications. Having lived here since, she has taken full advantage of the amazing bars, pop-ups and restaurants the capital has to offer.

When not out with her friends, she loves to travel and explore new cities, her current favourite being Copenhagen.

“It’s great to be part of such a hard-working and successful team who deliver the best patient experience possible, with the highest level of care.”
Chloe

Meet more members of our world class team.

Admin and Management