Meet our administration and management team
Our Administration and Management team are passionate about providing a polite, thorough and professional service, and keeping everything running smoothly within the Clinic. They ensure the highest possible standards of patient care, clarity and accuracy in all relevant paperwork, and an excellent overall experience for every visitor to the clinic.
Hetal – Clinic Administrator
Hetal was born and raised in North London. She graduated from the University of East London having completed a Communication Studies degree in 2004. Since then she has worked within the cosmetic industry before finally making the jump across to the London Vision Clinic back in 2009. In her spare time Hetal loves taking care of her beautiful dog Jessie and other array of pets, spending her free time with friends and family whilst making plans for her next holiday abroad.
Bhadra – Clinic Administrator
Bhadra was born and bred in North London. Her employment background has been Sales and Customer Services. In her spare time, she loves to watch movies and do Yoga – but these days only gets time for playing with her two daughters. Bhadra holds two staff records within the London Vision Clinic.
Kate – Clinic Manager
Kate grew up in Guildford, Surrey and graduated in Psychology from Swansea University. After graduating she took four months out to train as a Ski Instructor in Canada. In her spare time, she enjoys eating out, socializing with friends and family and long country walks with her boxer/ lab pup!
Cindy – Clinic Administrator
Cindy works 3 days a week behind the scenes and is part of the admin team. Having worn glasses since she was 10 and then needing glasses for reading – she had surgery for blended vision over thirteen years ago and still marvels about how it has changed her life.
Lucy – Director of Operations
Originally from London, Lucy grew up in Belfast, Northern Ireland. Having graduated from the University of Nottingham with a degree in Psychology in 2013, Lucy has worked in the health sphere ever since. Lucy loves socialising with friends, watching movies and travelling – when she’s not at work, she’s happiest backpacking around the world and making new friends.
Chloe – Head of Marketing
I moved to London from rural Lincolnshire in 2013 to earn my Marketing degree. Before joining London Vision Clinic in 2017, I worked a ski season in the French Alps plus a bit of gap-year-cliche travelling.
I’m lucky enough to really enjoy my work and the variety each day brings. I spend my time here being creative and improving the patient experience we deliver.
Outside of work, you will usually find me at one of London’s lively food markets, chasing happy hour in a cocktail bar, and at live music events! I recommend signing up to Sofar Sounds if you love live music – you get to see upcoming music artists perform in and around secret locations in London and other cities worldwide.