Meet our Clinic Coordinators

Our Clinic Coordinators keep everything running smoothly, and help make sure you always receive the highest possible standards of service.

Also known as the London Vision Clinic’s “Air Traffic Controllers”, their aim is to ensure every patient’s administrative needs are taken care of – from re-arranging appointments or getting an insider recommendation for the best little cafe in nearby Marylebone – they walk that little extra mile for patients, every day.

Anna – Lead Clinic Coordinator

AnnaAnna joined the London Vision Clinic in March 2017. Originally from South Wales, Anna then grew up on the South Coast. She then worked and travelled as a long haul air hostess for five years for a world class airline, where she was trained at a high level of customer service and care, but still hasn’t lost her travel bug! She enjoys spending time with friends whilst exploring London’s best museums, events and bars! And of course, is always planning her next trip away to a new destination.

“Having always worked in customer service, I feel proud to work for such a high-quality company that somehow maintains so much personality and warmth. Witnessing someone the first time they walk in the clinic with their glasses on, to then seeing them again walk back in without their glasses and a big grin on their face is such a wonderful and rewarding thing to see.”
Anna

Hollie – Clinic Coordinator

HollieHollie joined the London Vision Clinic in July 2013. Prior to this, she danced and acted professionally for several years, working in all forms of media – from theatre to TV and film. Hollie trained for 3 years in Musical Theatre and graduated in 2003. She moved to London for 10 years to pursue her passion, before making her way back to her hometown of Southend-on-Sea. Hollie loves working in customer service, for the opportunities to meet new people. Her interests are cabaret nights, yoga and travelling. So far Hollie has island hopped around the Hawaiian Islands to San Francisco, sailed down the River Nile in Egypt and husky sledged in Finland.

“The clinic is truly unique in its customer care approach, and being a part of the patient journey is extremely rewarding.”
Hollie

Awoat – Clinic Coordinator

Awoat – Clinic CoordinatorAwoat joined the clinic in October 2018. Prior to this, she studied history at SOAS University of London, writing her dissertation in ancient ophthalmic medicine. This interest in ocular medicine was one of the reasons that led her to pursue a role in the London Vision Clinic. Her other hobbies include socialising and meeting new people as well as shopping and researching the latest fashion trends.

“Working for LoVC is amazing! Being front of house staff means I get to meet so many wonderful new people every day”
Awoat

Mary – Clinic Coordinator

MaryMary joined the London Vision Clinic in August 2008. Prior to this, she studied Travel and Tourism and helped run a five-star exclusive lodge. Mary has lived in the UK/ Kenya/Dubai /Zambia and South Africa. She has recently studied to be a massage therapist.

Mary currently lives in London and enjoys the theatre, movies, dining out and volunteers at her local church.

Mary’s dream would be to visit the mountain gorillas in Rwanda.

Jessica – Clinic Coordinator

JessicaBorn and raised in London, Jess initially studied backstage theatre at college. She later went on to train in special effects makeup, which she now does in her spare time on friends and family. Since then, she has always worked in customer service, finding it very enjoyable and rewarding. Outside of work she can usually be found having brunch with friends, attending music events and travelling.

“I enjoy working in an environment that strives for great customer service”
Jessica

Aurelia – Patient Services Coordinator

AureliaBefore moving to London in 2014, Aurelia graduated from the University of Transilvania in Brasov, with degrees in Sports teaching and Management of Sports. She always has a smile on her face and loves being surrounded by people. In her spare time you can find her at the gym, or visiting family.

“Working at LoVC and being part of a team that changes people lives, makes me feel like anything is possible. Each day, I leave knowing that I have made a difference to our patient’s lives, and I smile knowing that tomorrow is another day for us to help people getting their vision back”
Aurelia

Eve – Clinic Coordinator

Eve – Clinic CoordinatorEve joined the London Vision Clinic in February 2019. Originally from Newcastle Upon Tyne, where Eve studied Fashion Product & Promotion at University, she moved to London in 2018 where she has gained experience in customer service based roles. In her spare time, Eve enjoys spending time with her dog in many of London’s amazing parks, travelling, and spending time with friends and family.

“Since starting my journey at LoVC, I have learnt what true first-class customer service is, thanks to all of the knowledgeable, passionate colleagues that I have the pleasure of working around every day. Getting to meet patients at the very start of their journey, and seeing them all the way through to living a glasses-free life is so rewarding, and is just one of the reasons why I absolutely love working here. I feel truly privileged to work around my colleagues, and do the job that I do, which makes me want to strive to do better every day!”
Eve

Clinic Coordinators