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Meet Our Clinic Coordinators

Running a world-renowned Laser Eye Surgery clinic in the heart of London’s medical centre takes a huge level of care and organisation. That’s where our experienced and knowledgeable clinic coordinators come in.

Our team of Clinic Coordinators ensure everything at our Harley Street clinic continues to run smoothly day-to-day. Moreover, each member of the team is dedicated to making sure you always receive the highest possible standards of service. They will be on hand throughout your Laser Eye Surgery journey to help with any queries, from booking your initial consultation to directing you to the appropriate medical staff.

We often refer to our Clinic Coordinators as London Vision Clinic’s “Air Traffic Controllers”. They are responsible for ensuring every patient’s administrative needs are taken care of. This can include re-scheduling appointments, helping you arrange accommodation or transport, and even recommending the best little cafe in nearby Marylebone.

Whatever the task, our Clinic Coordinators are always prepared to go the extra mile for our patients, every day.

Charlotte

Charlotte
Originally from North Yorkshire, I moved to London in September 2023 after graduating from Newcastle University with a degree in Sociology. I love travelling and recently just came back from a four-month trip around South East Asia. I studied ballet from ages 3-18 and in more recent years have developed a love for running. So, I’ve swapped the pointe shoes for running shoes and now you’ll probably find me running through the streets of London on my way to meet friends or just to explore!

Chelsey

Chelsey
Growing up in Bexley, I have always had a passion for makeup and painting. Once I left school I studied beauty therapy and makeup for TV and film. I then went on to work for Chanel beauty and adored being part of a big team in a customer centred role. Through my work in such a client facing environment I discovered how much I love to connect with people.

I have since started studies in counselling skills and volunteer for a crisis line. Joining the London Vision Clinic has been refreshing for me as I’ve been able to build some new skills whilst still providing a high level of customer care. I have a million interests but usually you can find me doing something creative in my spare time like cooking, baking, painting or reading.

Layla

Layla
Born and raised in Central London, I’ve always been energised by the pace and diversity of the city and it’s still home. I hold a Bachelor’s degree in Psychology and a Master’s in Clinical and Cognitive Neuroscience, driven by a deep curiosity about the human brain and a strong desire to make a tangible difference in people’s lives. Working within the medical field is incredibly important to me—it’s where science, empathy, and impact meet, and I feel truly at home contributing to something so meaningful.

Outside of work and study, I love to travel, whether it’s a weekend escape or a bigger adventure and staying active is a big part of who I am. I used to play football competitively and even qualified as a coach, but these days I stay moving through running, fitness classes, and spontaneous walks around the city.