Meet our Clinic Coordinators

Our Clinic Coordinators keep everything running smoothly, and help make sure you always receive the highest possible standards of service.

Also known as the London Vision Clinic’s “Air Traffic Controllers”, their aim is to ensure every patient’s administrative needs are taken care of – from re-arranging appointments or getting an insider recommendation for the best little cafe in nearby Marylebone – they walk that little extra mile for patients, every day.

Elisa – Lead Clinic Coordinator

ElisaElisa joined the London Vision Clinic in November 2014. Originally from Treviso (Italy), Elisa graduated from the University of Venice in Mandarin and English. After having studied and lived in China, she decided to move to London with her husband in July 2012. She loves travelling and spending time with her family. In her spare time, she likes reading, cooking and running in the park.

“I feel lucky to work in such a wonderful environment and I do my best every day to provide outstanding customer service, always with a smile. Being able to help and make such a significant difference to someone’s life is one of the most rewarding things in the world.”

Hollie – Clinic Coordinator

HollieHollie joined the London Vision Clinic in July 2013. Prior to this, she danced and acted professionally for several years, working in all forms of media – from theatre to TV and film. Hollie trained for 3 years in Musical Theatre and graduated in 2003. She moved to London for 10 years to pursue her passion, before making her way back to her hometown of Southend-on-Sea. Hollie loves working in customer service, for the opportunities to meet new people. Her interests are cabaret nights, yoga and travelling. So far Hollie has island hopped around the Hawaiian Islands to San Francisco, sailed down the River Nile in Egypt and husky sledged in Finland.

“The clinic is truly unique in its customer care approach, and being a part of the patient journey is extremely rewarding.”

Anna – Clinic Coordinator

AnnaAnna joined the London Vision Clinic in March 2017. Originally from South Wales, Anna then grew up on the South Coast. She then worked and travelled as a long haul air hostess for five years for a world class airline, where she was trained at a high level of customer service and care, but still hasn’t lost her travel bug! She enjoys spending time with friends whilst exploring London’s best museums, events and bars! And of course, is always planning her next trip away to a new destination.

“Having always worked in customer service, I feel proud to work for such a high-quality company that somehow maintains so much personality and warmth. Witnessing someone the first time they walk in the clinic with their glasses on, to then seeing them again walk back in without their glasses and a big grin on their face is such a wonderful and rewarding thing to see.”

Emma – Clinic Coordinator

EmmaEmma joined London Vision Clinic in January 2017. Emma grew up in Camden, New South Wales, Australia. Throughout school and university, she has worked in various reception and customer service roles. After graduating from her Law and Arts (Sociology) double degree in 2015, she moved to the UK in September 2016. She loves to travel the UK and Europe, socialise and to read a good book.

“I have always chosen roles which allow me to meet and help people from all walks of life, and the London Vision Clinic definitely allows me to do this! It has been so rewarding to watch how dramatically surgery can change lives (and to be a part of it!)”

Mary – Clinic Coordinator

MaryMary joined the London Vision Clinic in August 2008. Prior to this, she studied Travel and Tourism and helped run a five-star exclusive lodge. Mary has lived in the UK/ Kenya/Dubai /Zambia and South Africa. She has recently studied to be a massage therapist.

Mary currently lives in London and enjoys the theatre, movies, dining out and volunteers at her local church.

Mary’s dream would be to visit the mountain gorillas in Rwanda.

Danielle – Clinic Coordinator


Danielle was born and raised in London. Before joining London Vision Clinic in February 2018, she had always worked in customer service roles (except for beauty therapy in college)! When she is not providing exceptional customer service, she loves to socialise, go to music festivals and travel to a new destination.

“I love working in a place that puts the patients first and strives to provide excellent customer service in everything they do.”

Aurelia – Patient Services Coordinator

AureliaBefore moving to London in 2014, Aurelia graduated from the University of Transilvania in Brasov, with degrees in Sports teaching and Management of Sports. She always has a smile on her face and loves being surrounded by people. In her spare time you can find her at the gym, or visiting family.

“Working at LoVC and being part of a team that changes people lives, makes me feel like anything is possible. Each day, I leave knowing that I have made a difference to our patient’s lives, and I smile knowing that tomorrow is another day for us to help people getting their vision back”

Clinic Coordinators