Celebrating Over 2,000 Independent Reviews!

In the years since Professor Dan Reinstein founded the London Vision Clinic, we have become well-known around the world for our dedication to patient care and achieving outstanding results. Our surgeons have featured in newspapers and magazines, appeared as experts on television, and have treated a number of high-profile celebrities.

As a small, independent clinic, we’re incredibly grateful for all of these opportunities. Such recognition of our hard work is great and has undoubtedly helped us to grow as a clinic and reach more patients.

But it’s not why we do what we do.

From the first day we opened our doors, our primary focus has been on our patients. Every day, we strive to provide the best standard of care, from your initial enquiry, through your consultation and treatment appointments, to your post-operative assessments and aftercare.

So, when we saw we had reached over 2,000 independent reviews on Trustpilot, with a 5-star average rating, it gave us more pride than any prize or accolade ever could.

Why We Love Trustpilot and Our Patients

With so much choice now available in practically every part of our lives, choosing the best option can often feel overwhelming. Thankfully, the rise of independent review sites has helped to make these chores that little bit easier.

Such review platforms ensure only legitimate reviews – whether positive or negative – are published. This helps to mitigate deceitful tactics that may be used by some service providers to paint a picture of a happier client base. This fosters a sense of transparency and honesty, with potential problems being handled out in the open for prospective clients to see.

With no affiliation with the featured service providers, independent review sites like Trustpilot ensure a fair and accurate picture of client experiences. In other words, companies can’t pay for positive reviews, as has been observed on some other platforms. With Trustpilot’s ‘Verified Order’ feature, reviewers are traced to ensure they are linked to a legitimate purchase of the product or service they are reviewing.

But the positives aren’t only on the side of prospective clients. Being able to access honest and comprehensive feedback from our clients in real time allows us to see when what we do works well – and when we might need to improve. This is incredibly beneficial for our mission to keep getting better and better.

So, now we’ve covered why we’re such a big fan of independent review sites, let’s take a look at what some of our past patients have had to say!

“I truly can’t recommend LVC highly enough. Their professionalism, attention to detail, and genuine concern for their patients made what could have been a daunting experience feel completely manageable—even enjoyable.”

– Archie (2025)

“I recently had blended vision eye surgery at the London Eye Clinic, and I couldn’t be more pleased with the entire experience. From the moment I walked in, I was treated with such warmth, professionalism, and genuine care.

The staff made me feel completely at ease, and every step of the process was clearly explained and thoughtfully managed.”

– Marie (2025)

“The care and professionalism exhibited by Professor Reinstein and all of the staff at the clinic are second to none. The diligent service provided from the initial consultation, during the procedure itself, and from the aftercare definitely lets you that you’re in good hands.”

– Liam (2025)

“The level of care and attention I received was unparalleled, and I cannot recommend this treatment highly enough. My eyes feel rejuvenated, and I am thrilled with the results.”

– Anne (2025)

If you’d like to discover our high standards of patient care and treatments, get in touch with one of our friendly clinic coordinators today. To learn more about suitability for Laser Eye Surgery, Book a Consultation at our Harley Street clinic.