Can I talk to someone who has been treated?
Not too long ago, advertisements and salespeople were the main influences in our decisions to buy certain products or use certain services. If you were lucky, you may of had a friend or family member who could offer you a recommendation, but more often that not you were buying in blind faith.
Today, many people won’t make a purchase until they’ve found out exactly what others have to say about it. The tables have turned, with the power no longer being in the hands of the brand or company, but in the hands of the public and the internet. Choosing a restaurant, buying a new car, moving your mortgage; whatever transaction is being made, chances are you can find out about the experience of others.
This shift in power is great for anyone looking to find a great car or a nice place to eat, but it is particularly beneficial for those who are making more weighty decisions like having elective surgery, for instance in our case, Laser Eye Surgery.
The Laser Eye Surgery marketplace can be a difficult one to maneuver. The vast range in quality between clinics, along with the often deceiving marketing tactics of high street providers and large chains, means recommendations, testimonials, and reviews play a huge role in helping people come to a well informed decision.
Therefore one of the best things to do when researching Laser Eye Surgery clinics is to find out what previous patients have to say. One way to do this is to ask the clinic to see testimonials, but ideally you will be able to find out for yourself through independent reviews published through sites like Trustpilot and Google.
Here we’re going to take a look at a few ways in which you can discover more about the experiences and thoughts of patients who’ve previously undergone Laser Eye Surgery.
Independent Review Websites: Trustpilot
Trustpilot is one of the largest and fastest growing review websites online, publishing around 500,000 new reviews every month. Spreading from Denmark, the platform has now grown to operate in 65 countries. Trustpilot relies on its huge community of users who update the site regularly with their reviews of products and services, leaving an out of five rating and short description of their experience.
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Google has its own system that pulls reviews up beside businesses in its search results. These reviews can be left by anyone who has a Google account, and appear when you search for a business by its name or if it happens to be the closest to you in distance when you search for a particular service.
The clinic’s own collected testimonials
Following surgery, clinic’s often ask their patients to leave a review describing their experience of the process and the procedure. This is definitely a great way to discover what others have to say, particularly about more specific experiences relating to your condition or treatment, but it shouldn’t be seen regarded as the only way. As a clinic has more say over which patients it asks for reviews and which it publishes, clinic’s own reviews should be considered alongside that of independent websites like Trustpilot to gain an unbiased opinion.
Speak to a patient who has had surgery with the clinic
At London Vision Clinic, we know how important it is to get the opinion of someone who has been through the process. We ask all our patients if they are happy to share their experience with other patients looking in to Laser eye surgery. If you want to talk to someone with a similar prescription and age just let one of our Patient Care Coordinators know and we will find the best match for you.
Visit our review page to read testimonials from patients who’ve had treatments like LASIK, LASEK, ReLEx, High Profile, and Laser Blended Vision.
And if you still have unanswered questions, check out this list of people who’ve had Laser Eye Surgery who you are bound to know, or read our FAQs which cover the most common questions we hear from our patients.
If you’d like to book a consultation at London Vision Clinic, or find out more about the experiences of past patients, leave us a comment or give us a call us on 020 7224 1005.